1 of 1 Technical Support Jobs in Lancaster

Technical Support Engineer Lancaster - 5 days a week on-site £37,000 Our client based in Lancaster is on the lookout for a technical support engineer who will lead investigations, document, and deliver technical support. Main duties and responsibilities: Provide technical support … document findings clearly Contribute to improving diagnostic processes and future troubleshooting approaches Lead projects or workstreams that improve tools, processes, or customer experience Support incident response by coordinating information and reviewing outcomes Suggest and test improvements to workflows, communication, and support processes Contribute to cross-departmental initiatives ...