6 of 6 Technical Support Jobs in Manchester

Location: Manchester City Centre office Salary: Up to £35,(Apply online only) per annum, (Extensive training) Role Overview As a Technical Support (Product Support), you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with … quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided. Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for. Key Responsibilities Provide real-time technical phone support to installers throughout quoting, installation, and commissioning phases. Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported. Assist with system configuration, product compatibility, and optimal system design. Accurately log support cases for internal tracking and continuous improvement. Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings. Stay informed on the latest product updates and technical documentation. What More ❯

Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to … in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its … day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve More ❯

A leading UK-based chemical distribution company is seeking a Technical Support Coordinator to join their team at their Manchester site. With a long-standing reputation for excellence, the company works with some of the world's top chemical manufacturers and supplies products across a wide range of sectors. This is an excellent opportunity to join a dynamic … the chemical industry. Salary and Other Details: Salary: Competitive (dependent on experience) Contract Type: Full-time, Permanent Location: Office-based role in Manchester Working Pattern: Monday to Friday The Technical Support Coordinator will act as a central point of contact for customers, providing timely administrative support in line with the company's Quality Management System. The role … will involve working closely with colleagues across departments, suppliers, and customers to ensure accurate and efficient handling of information and documentation. Key Responsibilities: Deliver technical and administrative assistance to the associated teams. Help coordinate the daily activities of the department to ensure smooth operations. Gather, interpret, and present key data for reporting purposes. Communicate effectively with colleagues, customers, and More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end … users can maintain a high level of productivity. There is a salary of up to £27,000 plus a great benefits package. The Role: Provide technical assistance with computer hardware and software Resolve issues for staff via phone, in person, or electronically Log bugs and enhancement requests Monitoring of server farms and perform general maintenance e.g. (File clearing) Liaise … maintenance functions on the companies ERP Create and maintain tips and tricks solutions for online database and web sites Provide introductory on-line & classroom training for company products Resolve technical issues in a timely manner using available resources within the company or from third party support. Create and write management reports using SQL, VBscript, PLSQL or other such products More ❯

Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients' initial … track dozens of open tickets at various stages of completion; Work with multiple teams to find, analyse, and resolve client issues Communicate the root cause to clients in non-technical terms Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed; Provide recommendations to the Product team about More ❯

Location: Remote Salary: Up to £26K 12 Month FTC (Maternity Cover) Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and … powerful business management software solution delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability … track dozens of open tickets at various stages of completion; Work with multiple teams to find, analyse, and resolve client issues Communicate the root cause to clients in non-technical terms Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed; Provide recommendations to the Product team about More ❯