TechnicalSupport Specialist - Electrical and IT Systems Location: Manchester Salary: £30,000 - £34,000 + Benefits Are you an experienced TechnicalSupport Engineer with a strong background in electrical and IT systems? Whether you've worked with office printers, specialist equipment in hospitals or clinics, or within manufacturing environments, this role offers an exciting opportunity to … apply your skills in a leading technology company. We are seeking a TechnicalSupport Specialist to join our expanding TechnicalSupport team at a global manufacturer of cutting-edge solutions in the security and automation industry. Key Responsibilities: Provide TechnicalSupport to customers and internal teams, both remotely and onsite, ensuring swift resolution of … technical issues. Install and configure software and hardware solutions, diagnose faults, and conduct root cause analysis. Deliver exceptional customer service - in-person, over the phone, and in meetings. Support on-site visits across the UK and occasionally overseas to address complex technical challenges. Manage technical escalations and collaborate with internal teams such as Development, Product Management More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
PER International
countries, the company is renowned for its commitment to innovation and reliability. Its products are trusted across critical sectors including data centres, healthcare, finance, and telecommunications. Overview As a TechnicalSupport Engineer, you will join a growing power systems team focused on delivering expert-level support for UPS and generator solutions. If you're technically sharp, customer … focused, and experienced with AC/DC systems, this could be a great fit. Key Responsibilities And Activities Include Provide timely technicalsupport to internal teams, customers, engineers, and contractors Prepare documentation, CAD drawings, and risk assessments for new or ongoing projects Help develop training content and product documentation Support pre- and post-sales technical queries … and product testing Assist with system configuration, design input, and software tool management Take part in a 24/7 technicalsupport rota when required (remote monitoring & on-call) Education And Experience Requirements Background in electrical or electronic engineering (degree or hands-on experience) Experience working with diesel generators or related power systems Experience with Deep Sea and More ❯
TechnicalSupport and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a TechnicalSupport and Operations Engineer to join the company in Manchester. About the Role: As a TechnicalSupport and Operations Engineer, you'll be the bridge between our clients … and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving … Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. Technical Troubleshooting: Leverage your software expertise to triage, reproduce, and resolve client-reported defects within SLAs. System Maintenance & Security: Ensure system compliance, manage data migrations, and maintain a secure operating More ❯
Job Title: Applications & TechnicalSupport Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & TechnicalSupport Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line … IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce
Job Title: Applications & TechnicalSupport Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & TechnicalSupport Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line … IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with More ❯
AI into existing systems, enabling customers to see what's important and change outcomes. About the Position: The Role: We're looking for someone to take ownership of our technicalsupport function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure … our support operation runs smoothly as we grow. This is a hands-on, people-focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support … clients. Make sure we're always covered-whether that means managing an on-call rota or ensuring SLAs are consistently met. Act as the main point of contact between support and other teams-especially Product, Engineering, and Sales-to get customer issues solved quickly and to share feedback that shapes our roadmap. Regularly review our support tools and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Crane Venture Partners
AI into existing systems, enabling customers to see what's important and change outcomes. About the Position: The Role: We're looking for someone to take ownership of our technicalsupport function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure … our support operation runs smoothly as we grow. This is a hands-on, people-focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support … clients. Make sure we're always covered-whether that means managing an on-call rota or ensuring SLAs are consistently met. Act as the main point of contact between support and other teams-especially Product, Engineering, and Sales-to get customer issues solved quickly and to share feedback that shapes our roadmap. Regularly review our support tools and More ❯
AI Support Engineer | Computer Vision | Retail Tech Are you passionate about solving complex problems and working with cutting-edge AI and computer vision technology? We’re looking for a TechnicalSupport Engineer/Systems Analyst to play a key role in the success of AI-powered systems deployed across global retail environments. This is a fantastic opportunity … to join an innovative and collaborative team at the forefront of transforming retail operations. If you enjoy diving deep into technical challenges, working closely with customers, and driving meaningful change, we want to hear from you. 🧠 What You’ll Be Doing: Handle escalated support queries from customers Troubleshoot complex issues and ensure resolution or appropriate escalation Analyse video … and AI metadata to investigate system anomalies Create detailed reports on system performance Help shape future system enhancements and boost customer satisfaction ✅ What You’ll Bring: Experience in a technicalsupport or analyst role, ideally with AI or software systems Confidence in dealing with customers and translating complex issues into simple terms Ability to analyse structured/unstructured More ❯
TechnicalSupport Engineer (Electro-Mechanical) £30,000 - £34,000 + Training + Progression + Monday to Friday + Days + Excellent Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you experienced in handling Engineering or Technical queries? Are you looking to join a well-established global company that truly invests in its … people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer with a strong reputation both in the UK … and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for someone More ❯
TechnicalSupport Specialist (Ex-Forces/Avionics/Electro-Mechanical) £30,000 - £34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you from the forces or an ex-forces background with hands on engineering experience? Are you … established global company that truly invests in its people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer … UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for More ❯
Customer Support Manager Location: Manchester Salary: £35,000–£45,000 Type: Permanent/Full-Time A fast-growing software house is seeking a hands-on and proactive Customer Support Manager to lead a small, high-performing team. This is a people-first environment with a product-led culture, offering a fantastic opportunity to shape how exceptional support is delivered to thousands of app users. You’ll be actively involved in customer communications via Freshdesk, live chat and phone—while mentoring others, improving support processes, and using customer insight to influence product development and innovation. Key Responsibilities Lead and support the Customer Support team to deliver consistent, high-quality service Handle tickets and customer … queries directly, setting a high standard in tone and responsiveness Develop deep technical understanding of the app, triage tools and support systems Liaise with Product and Development to feedback on user issues and trends Forecast support needs around new features and launches, aligning team priorities Oversee escalations, complaints, data protection concerns and ensure SLA adherence Contribute to More ❯
Job Title: TechnicalSupport Assistant Location: Manchester (full-time onsite) Industry: Security Systems Salary: £28-35k per annum (DOE) We are seeking an experienced TechnicalSupport Assistant to join our client based in Manchester. You will be responsible for proving support to end users across hardware, software and security systems. Responsibilities: Provide 1st line … technicalsupport Configuration of devices and installation of bespoke software Troubleshooting hardware issues- printers, desktops, mobile phones Security systems installation Investigate CCTV systems Requirements: TechnicalSupport experience (2 years) Experience with hardware equipment Service desk experience (incoming issues) Security systems- CCTV systems, intruder alarms, door access controls (beneficial) Driving licence (beneficial) In Technology Group Ltd is More ❯
