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4 of 4 Technical Support Jobs in Slough
slough, south east england, united kingdom Dexian Europe
MySQL, Oracle; Workflow Automation. We seek to join our Dexian embedded team supporting our client, a market leader in the arena of cloud platform workforce automation applications, a Jnr Technical Support Engineer – Platform Technologies. This is a full-time employee role that is hybrid. The client is in West London at the beginning of the M4 corridor. This … is a superb opportunity to progress your career by gaining skills in a highly prestigious product environment. Our Client’s Global Technical Support team is a diverse, creative, fast-growing team! They provide technical support 24/7 through their various Support Centers around the world. We are looking for engineers who have a passion … for technology, problem-solving and are eager to help customers. As a Technical Support Engineer, you will enable customers with your passion and knowledge of the Workflow Platform. You will be responsible for managing and resolving the most challenging issues and escalations for the customer and providing technical guidance in addressing their business needs. You will be More ❯
slough, south east england, united kingdom Formance
About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and … usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for More ❯
slough, south east england, united kingdom Dobot Robotics
team members who will help shape the foundation and future of Dobot business success in the EMEA region. The key function of this role is to provide world class Technical Support (on robots and applications) and Training to our partner network. Provide expert technical support to our channel partners and end users Reporting directly to our … Regional Head, you will be responsible for supporting our channel partners and end users. Your primary tasks will be to support, train and develop our users and partners, predominantly in Germany and Benelux but also contributing to other markets as part of the EMEA team. Technical support will be handled through either email, telephone or on site … at our users’ premises. You will be travelling approximately 90 days a year. Your role will include the following tasks: Providing technical support to channel partners Providing robotic application support and consultations to channel partners and Dobot sales team Developing/Translating technical training curriculums and conducting technical training courses for channel partners and technical More ❯
slough, south east england, united kingdom Datasite
products and make a significant impact on our clients' success. Join us to be part of a company that values innovation, client satisfaction, and continuous improvement. As a Backline Support Engineer at Blueflame AI, you will play a critical role in bridging the gap between our Customer Support and Engineering teams. You will be responsible for resolving complex … technical issues, providing advanced support directly to our clients, and collaborating with engineering to enhance our products and services. Responsibilities Investigate and resolve complex technical issues escalated from customer success teams. Analyze platform logs and, when necessary, review associated code to diagnose problems. Troubleshoot advanced technical challenges to ensure timely and effective solutions. Document issues and … Work directly with Engineering to identify, report, and resolve product bugs and enhancements. Collaborate with Product teams to enhance the knowledge base and inform the product roadmap based on support insights. What You Bring Bachelor’s degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in a technical support or engineering More ❯
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