Technical Support Jobs in Street

1 of 1 Technical Support Jobs in Street

Technical Helpdesk IT Support Technician Apprentice

12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable … communicating with individuals, groups, and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary. You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies. Respond to requests for technical assistance More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
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