12 of 12 Technical Support Jobs in the City of London

Main purpose of the position The Wind Turbine Technical Support Engineer will act as a SME covering some of our client's large offshore wind farms. You will advise on how to optimise the structure of the team processes and provide second line support/remote advice to bringing the wind asset back into operation based on … known-known solutions or in a safe mode when it cannot start based on the standard known solutions. Key responsibilities Support and propagate Technical Support second line business requirements in present and future contracts; Safeguard adequate on time answers and ensuring quality to technical queries; Responsible for developing standard solutions of known-known issues; Responsible for … correctly using Technical Support second line internal processes; Contribute for process management for Technical Support second line internal processes; and Contribute for ensuring second line team performance and development; Assists manager of Technical Support second line; Leads Technical Support second line team to execute Technical Support internal projects. Key deliverables More ❯

An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical Software Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some … that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Technical Software Support Engineer … from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or More ❯

Technical Support Analyst – Linux – London. A Global brokerage based in the City seeks to hire a Technical Support Analyst in London for the expanding front office trade support team. The client is a major player within the investment banking community, providing sophisticated low-latency trading solutions to their internal traders and external customers, mainly prime … Their success is due to investment in technology, their ability to attract the best talent in major cities globally and their continued development of low-latency network architecture. The Technical Support Analyst will be responsible for: Smart order routing, European gateway and exchange connectivity support. Algorithmic trade support. Work with front-office users to provide 1st – 3rd level … support dealing with complex real-time trading issues. If you have experience of Support, troubleshoot FIX Connectivity – FIX Protocol issues - this would be highly beneficial. Develop longstanding relationships with senior stakeholders within institutional clients. The Technical Support Analyst will need to have: 5 + years of commercial experience in technical support within the finance More ❯

IT Service Desk Analyst/Technical Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/Technical Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/Technical Support Analyst Summary: The Service Desk Analyst will report to the Service Desk … of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/Technical Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/Technical Support Analyst Attributes/Skills: • EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems More ❯

Role: IT Technical Support Engineer Location: Site-based with regular travel to construction sites in London. Overview: Hands-on support role delivering Level 2 technical support across End User Computing (EUC), applications, and software, with a strong focus on site-based support across multiple construction projects. Acts as a key point of contact for … all user-facing IT issues, collaborating closely with infrastructure, service management, and application teams. Operates within an ITIL-aligned framework. Key Responsibilities: Provide technical support for desktops, laptops, mobile devices, applications (e.g. MS Office), and AV equipment Troubleshoot user issues including account access, hardware faults, and network connectivity Support site IT setups, including server maintenance and racking … asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed Technical Environment: Windows More ❯

industrial inspection through intelligent automation — ensuring smarter monitoring and safer operations worldwide. As Avant continues to expand its footprint across Europe, we are seeking a highly motivated and structured Technical Support to join our growing team in London UK . Job Description: Avant Intelligence is looking for a proactive and detail-oriented Technical Support to support … innovative AI-driven inspection and monitoring solutions to clients across Europe. Key Responsibilities: Explore and validate robotics and AI capabilities for customer workflows Build and test lightweight prototypes to support real-world deployments Coordinate cross-functional collaboration and end-to-end solution delivery Provide technical demonstrations and support pre-sales engagements Support international rollout, localization, and … compliance requirements What We’re Looking For: 3+ years of experience in robotics, or technical solution engineering Ability to prototype and integrate hardware + software (e.g., Python/JS) Strong analytical and communication skills in cross-functional environments Experience working with global customers or overseas deployment Fluent in English; Chinese or other European languages a plus, with willingness to More ❯

Technical Support Engineer Role Summary We are looking for a Support Engineer to act as the technical backbone of our clients support function. In this role, you’ll investigate issues escalated from the Customer Support team, identify root causes, apply data or code-level fixes where suitable, and work closely with engineers on more … You’ll also help streamline internal operations by producing clear documentation, defining standard procedures, and improving efficiency through thoughtful data analysis and collaboration across teams. Key Responsibilities As the Support Engineer, you will: Serve as the primary technical escalation point for queries raised by Customer Support. Troubleshoot and resolve issues across integrations, data sources, and internal systems. Apply … minor fixes in Python, TypeScript, or SQL to correct bugs and data discrepancies. Create and run data queries to support reporting, analysis, and operational needs. Communicate technical findings and solutions clearly to both technical and non-technical audiences. Assess customer-reported issues, determine which area of the stack they relate to, and escalate to engineering when More ❯

TECHNICAL SUPPORT ENGINEER/£45K/LONDON/TECH FOR GOOD Are you interested in getting some coding skills on your profile? I'm looking for a junior-level coder or a technical support engineer to join a growing 'tech for good' business. There is progression in this role to become a developer or a support More ❯

Job Title: BackEnd Technical Support Developer Location: London, UK Work Pattern: Hybrid – 3 days onsite, 2 working from home Salary: up to £50,000 per annum + on call bonus Job Position: Permanent Additional Info: This position does require you to be on call every 5th week (extra pay on top of your salary) We are looking for … a dedicated BackEnd Technical Support Developer to help handle production issues. This includes working with the company’s clients and customer success team to identify the source of a technical problem and then fixing those problems. This role covers a lot of technologies, from UI, React, system configuration, Node.js backend code, databases and AWS hosting. So this More ❯

Junior Technical Support Engineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefits Location: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an exciting … opportunity to join their dynamic team and contribute to cutting-edge technology solutions while supporting their IT operations. About you * Degree in Computer Science, Engineering, or a related technical field from a top university (First or 2:1). * Strong knowledge of Windows and macOS environments. * Familiarity with Microsoft 365 or Google Workspace. * Basic understanding of networking (TCP/… IP, DNS, DHCP, VPN). * Excellent communication and problem-solving skills. * Detail-oriented and customer-focused with the ability to prioritize tasks. Nice to have * Previous experience in IT support or helpdesk (internships considered). * Knowledge of Active Directory, Azure AD, or Intune. * Basic scripting skills (PowerShell, Bash, Python). * Experience with ticketing systems (Jira, Zendesk, Freshservice). * Awareness More ❯

1st & 2nd Line Support Engineers needed ! London Boutique MSP £30K to £35k+ Benefits | London 1st & 2nd Line Support Engineers needed. Our Clent, a boutique Managed Service Provider supporting high-end hospitality businesses across Central London, is looking to add both a 1st Line Support Engineer and a 2nd Line Support Engineer to their expanding technical team. These roles offer the chance to work closely with clients — primarily boutique hotels — through regular on-site visits, providing hands-on support and building strong professional relationships in a friendly, close-knit environment. The Roles 1st Line Support Engineer Ideal for someone proactive, personable, and confident being the first point of contact. You will provide day … to-day support across user issues, maintenance, and remote troubleshooting while delivering an excellent client experience. 2nd Line Support Engineer Suited to a 1st Line Support Engineer or Junior 2nd Line - who has some solid technical depth and experience handling escalations. You will work on issues involving servers, networks, and infrastructure, as well as contributing to More ❯

to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. You will work closely with stakeholders and all staff members. … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯