About the job FORMANCE is looking for a TechnicalSupport Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupport Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and … usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupport Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for More ❯
london (city of london), south east england, united kingdom
Formance
About the job FORMANCE is looking for a TechnicalSupport Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupport Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and … usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupport Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for More ❯
team members who will help shape the foundation and future of Dobot business success in the EMEA region. The key function of this role is to provide world class TechnicalSupport (on robots and applications) and Training to our partner network. Provide expert technicalsupport to our channel partners and end users Reporting directly to our … Regional Head, you will be responsible for supporting our channel partners and end users. Your primary tasks will be to support, train and develop our users and partners, predominantly in Germany and Benelux but also contributing to other markets as part of the EMEA team. Technicalsupport will be handled through either email, telephone or on site … at our users’ premises. You will be travelling approximately 90 days a year. Your role will include the following tasks: Providing technicalsupport to channel partners Providing robotic application support and consultations to channel partners and Dobot sales team Developing/Translating technical training curriculums and conducting technical training courses for channel partners and technicalMore ❯
london (city of london), south east england, united kingdom
Dobot Robotics
team members who will help shape the foundation and future of Dobot business success in the EMEA region. The key function of this role is to provide world class TechnicalSupport (on robots and applications) and Training to our partner network. Provide expert technicalsupport to our channel partners and end users Reporting directly to our … Regional Head, you will be responsible for supporting our channel partners and end users. Your primary tasks will be to support, train and develop our users and partners, predominantly in Germany and Benelux but also contributing to other markets as part of the EMEA team. Technicalsupport will be handled through either email, telephone or on site … at our users’ premises. You will be travelling approximately 90 days a year. Your role will include the following tasks: Providing technicalsupport to channel partners Providing robotic application support and consultations to channel partners and Dobot sales team Developing/Translating technical training curriculums and conducting technical training courses for channel partners and technicalMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
TechnicalSupport Engineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a TechnicalSupport Engineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you want full … support from a European industry leading name that is rivalling the likes of Toshiba and Daikin? On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install and maintain … London Bridge THE PERSON: Mechanical or Engineering related degree Experience with HVAC, AC or Heat Pump industry London based Reference: BBBH22067 Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid, If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal More ❯
products and make a significant impact on our clients' success. Join us to be part of a company that values innovation, client satisfaction, and continuous improvement. As a Backline Support Engineer at Blueflame AI, you will play a critical role in bridging the gap between our Customer Support and Engineering teams. You will be responsible for resolving complex … technical issues, providing advanced support directly to our clients, and collaborating with engineering to enhance our products and services. Responsibilities Investigate and resolve complex technical issues escalated from customer success teams. Analyze platform logs and, when necessary, review associated code to diagnose problems. Troubleshoot advanced technical challenges to ensure timely and effective solutions. Document issues and … Work directly with Engineering to identify, report, and resolve product bugs and enhancements. Collaborate with Product teams to enhance the knowledge base and inform the product roadmap based on support insights. What You Bring Bachelor’s degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in a technicalsupport or engineering More ❯
london (city of london), south east england, united kingdom
Datasite
products and make a significant impact on our clients' success. Join us to be part of a company that values innovation, client satisfaction, and continuous improvement. As a Backline Support Engineer at Blueflame AI, you will play a critical role in bridging the gap between our Customer Support and Engineering teams. You will be responsible for resolving complex … technical issues, providing advanced support directly to our clients, and collaborating with engineering to enhance our products and services. Responsibilities Investigate and resolve complex technical issues escalated from customer success teams. Analyze platform logs and, when necessary, review associated code to diagnose problems. Troubleshoot advanced technical challenges to ensure timely and effective solutions. Document issues and … Work directly with Engineering to identify, report, and resolve product bugs and enhancements. Collaborate with Product teams to enhance the knowledge base and inform the product roadmap based on support insights. What You Bring Bachelor’s degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in a technicalsupport or engineering More ❯
trading, the company manages critical systems and applications that underpin the full trade lifecycle. They are now seeking a Senior Application Specialist with strong Endur expertise and a solid technical background to join their growing London team. The role You’ll ensure the seamless operation of key trading platforms, working closely with internal teams and external vendors. In this … fast-paced environment, proactive problem-solving, technical expertise, and clear communication are key to delivering tangible business impact. Key Responsibilities Hands-on support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-cause analysis with corrective actions Manage … tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and manage changes Provide global support across multiple regions and time zones Key Requirements 10+ years in IT, with 5+ years in energy trading/CTRM Strong functional knowledge of OpenLink Endur (Gas & Power – APAC, EU & NA) Understanding of More ❯
london (city of london), south east england, united kingdom
X4 Engineering
trading, the company manages critical systems and applications that underpin the full trade lifecycle. They are now seeking a Senior Application Specialist with strong Endur expertise and a solid technical background to join their growing London team. The role You’ll ensure the seamless operation of key trading platforms, working closely with internal teams and external vendors. In this … fast-paced environment, proactive problem-solving, technical expertise, and clear communication are key to delivering tangible business impact. Key Responsibilities Hands-on support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-cause analysis with corrective actions Manage … tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and manage changes Provide global support across multiple regions and time zones Key Requirements 10+ years in IT, with 5+ years in energy trading/CTRM Strong functional knowledge of OpenLink Endur (Gas & Power – APAC, EU & NA) Understanding of More ❯
