TechnicalSupport Team Manager Location: Ashbourne, Derbyshire About MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their operational efficiency and safety. … Job Purpose: MasterMover is seeking a dynamic and experienced TechnicalSupport Team Manager to lead our dedicated technicalsupport team. The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the TechnicalSupport Team … Manager, you will play a pivotal role in ensuring that our customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Key Responsibilities: Lead and manage the technicalsupport team, providing guidance, support, and mentorship to team members. Oversee the day-to more »
Rugby, Warwickshire, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, TechnicalSupport, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technicalsupport to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »
Wellingborough, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Verto People
TechnicalSupport Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The TechnicalSupport Engineer/Instrumentation Engineer/Applications Engineer will provide technicalsupport and site support (includes international … to £50,000 dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technicalsupport to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping … and other industries. Responsible for first line support for technical queries and problem-solving Working together with Product Management to resolve technical and application problems Support customers with faults remotely, travelling to international sites for troubleshooting if required. Support Service in analysing faults Assisting in more »
Bridgnorth, Shropshire, West Midlands, United Kingdom
MURRAY MYERS LIMITED
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent TechnicalSupport Specialist for their Customer Service and After Sales Support Department. Position: TechnicalSupport Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per … comprehensive solutions to manufacturing challenges, they cater to a diverse clientele, including aerospace and automotive industries, independent workshops, and large OEMs. Role Overview: The TechnicalSupport Specialist will play a pivotal role in delivering exceptional after-sales support and customer service. The successful candidate will utilize their … technical expertise to troubleshoot issues, provide guidance on product usage, and ensure customer satisfaction. This role involves liaising closely with customers, engineers, and internal teams to resolve inquiries promptly and efficiently. Responsibilities and Duties: - Provide technicalsupport and assistance to customers via phone, email, and other communication more »
Stamford, Essendine, Rutland, United Kingdom Hybrid / WFH Options
ACS Staffing Solutions
TechnicalSupport Agent/IT Support Stamford £12.91 per hour plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a TechnicalSupport Agent/… IT Support candidate to join our Client's growing business. You will be responsible for handling technicalsupport queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in … technical systems A strong work ethic, happy to work in a team environment You may be working in a TechnicalSupport Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest more »
Stamford, Essendine, Rutland, United Kingdom Hybrid / WFH Options
ACS Staffing Solutions
Junior/Trainee IT Support/TechnicalSupport Stamford £12.91 per hour plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT … Support/TechnicalSupport candidate to join our Client's growing business. You will be responsible for handling technicalsupport queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge … with an interest in technical systems A strong work ethic, happy to work in a team environment You may be working in a TechnicalSupport Agent or IT Support role at present and are looking for a change. You may be working in a customer service more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Hamlin Knight
TechnicalSupport & Training Manager - Coventry head office - Hybrid working - You can be Midlands based - £46,000pa plus £5,000 car allowance and bonus!! Our client is a leading technology company that specialise in home safety products. This is a fantastic opportunity to be involved in the developmental and … the business strategic intent of a future service proposition offering. Interaction with key people in the business to further develop the external and internal technicalsupport function to B2B customers and provide technical and installer training. RESPONSIBILITIES Develop and implement field support and training strategies, policies …/solution whilst also helping the customer to be empowered to be able to navigate, troubleshoot & install themselves moving forward. Responsible for leading the TechnicalSupport & training solution and creating bespoke training packages/material. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and more »
TechnicalSupport Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a TechnicalSupport Advisor to join our growing … Support Services team! Your core focus will be to provide exceptional support for both customers and employees on all Microlise products. You will act as a liaison between various internal teams and our customers; proactively seeing incidents through to resolution, ensuring agreed SLAs are met or exceeded. Building … act as the customer's trusted partner enabling our internal multidisciplinary teams to provide an exceptional level of service. Are you experienced in providing technicalsupport to a variety of user levels? Do you have a passion for learning new technologies and a knowledge of the transportation industry more »
Dronfield, Derbyshire, East Midlands, United Kingdom
StartMonday
TechnicalSupport Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include; Ground … Source Heat Pumps, Air Source Heat Pumps, Solar, Cylinders & Heat Recovery heating solutions, are seeking a TechnicalSupport Engineer to join their team. Based in their Chesterfield HQ, you will provide technicalsupport on our range of renewable heating products to engineers, installers, consultants and third … Air Conditioning Engineer, HVAC Engineer or Electrical Engineer, with a knowledge or understanding of heating systems. Technically minded individual, capable of interpreting and understanding technical data and drawings. You will also possess good communication skills, comfortable and able to deal with clients by phone, together with basic computer skills more »
TechnicalSupport - IoT - Pre/Post Sales Midlands/Onsite Salary : up to £55k Interview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for … given the success of their offering last year, we are looking for a TechnicalSupport Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would … be a a great starting point here. My client is seeking an TechnicalSupport Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT , CoAP , WiFi , BLE and cloud technologies more »
Job summary The Senior TechnicalSupport Engineer will have detailed and enhanced experience in desktop support and customer care. You will be responsible for the analysis of problems and provide technical solutions and recommendations to resolve endpoint issues. You will support the Technical Services … a timely manner and that excellent customer care is embedded into all aspects of the delivery of service. Working closely with the Endpoint Architect, Technical Services Subject Matter Expert and Senior Endpoint Engineer you will support in the design of solutions to solve technology and business issues whilst … also seeking innovative ways to support the future of TeraFirma IT in its customer growth and development of the Trust digital portfolio. The post holder will also maintain good relations with the service desk team to proactively identify and manage issues. Interviews for this post will take place on more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
TechnicalSupport Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring … a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our … customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. more »
Newcastle, Staffordshire, West Midlands, United Kingdom
GivEnergy Ltd
Senior TechnicalSupport Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior TechnicalSupport Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »
Senior TechnicalSupport Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior TechnicalSupport Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent TechnicalSupport Specialist for their Customer Service and After Sales Support Department. Position: TechnicalSupport Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per more »
Rugby, Warwickshire, West Midlands, United Kingdom
French Selection UK
FRENCH SELECTION UK French speaking IT TechnicalSupport Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT *** Great Opportunity for Progression *** *** Full training provided *** *** Office Based Role … The Company: Our client is a well-established designer and manufacturer of interactive displays with international links. Main duties: To provide effective 1st line technical support. The Role: Providing remote 1st line technicalsupport to customers To provide troubleshooting of hardware issues and log cases following SLA … To escalate calls with advanced technical queries appropriately To organise the replacement of faulty hardware to be sent to the customer To schedule client site visits with the field service team To provide excellent customer service The Candidate: Fluency in French (written and spoken) Customer service or IT supportmore »
Ashby de la Zouch, Smisby, Derbyshire, United Kingdom
Compusoft Group
whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries … in the most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing … a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. more »
Ashby-De-La-Zouch, Leicestershire, East Midlands, United Kingdom
Compusoft Group
whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries … in the most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing … a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. more »
Kettering, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
TechnicalSupport Agent Salary: £24,000 per annum Monday Friday, day shift office hours (37.5 hours per week). No weekends Holiday: 31 days (including 8 Bank Holidays) Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a … global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be supporting your field based colleagues with their handheld device … resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all more »
TechnicalSupport Engineer A new opportunity has opened for IT enthusiast to kickstart a successful career within a thriving multi-award-winning technology company in the Doncaster area. As a company who prioritise strong team dynamics and culture – we are very much open to graduates/juniors who … have the right attitude and transferable skills. You’ll receive first-class training from technical experts, gain hands on experience in in troubleshooting SIMS and SQL performance whilst monitoring the systems to ensure any necessary action to be taken. A typical day is interactive and fast-paced team, you … and work with a leading team to ultimately ensure customers get the most from their technology. Experience required: Previous experience with 1st line IT Support in a similar role Excellent communication & customer service Good IT knowledge, problem-solving skills Team player, strong work ethic Exposure to SQL Applicants must more »
The TechnicalSupport Apprentice vacancy at CNC Speedwell Ltd is an opportunity to train for a highly skilled role, gain nationally recognised qualifications and get paid while you learn! Upon completion, you will have attained the skills and knowledge to start your career as an Engineer with CNC more »
TechnicalSupport Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include Ground more »
Daventry, Northamptonshire, East Midlands, United Kingdom
B-Tech
month maternity cover Location:Daventry, Northamptonshire NN11 4NR The Opportunity B-Tech AV Mounts are looking for a new member to join the Technical Sales Team at our global head office in Daventry, Northamptonshire. B-Tech, a 50-year old company who design and manufacture mounting solutions for professional … provider of innovative mounting solutions to the professional AV, CCTV. Broadcast and Systems Integrations industry. Working as a key part of the in-house Technical Sales Support Team, you will receive in-depth product training thus allowing you to assist in the specifying/quotation of numerous audio … getting hands-on with our products, using household tools (drills, screwdrivers etc.) to assemble and mount them onto walls, floors or ceilings. Key Duties Technical sales support to the internal and external sales teams and their customers Handling live chat customer enquiries via the company website Assisting in more »
FRENCH SELECTION UK French speaking IT TechnicalSupport Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT Great Opportunity for Progression Full training provided Office Based Role more »
Warwick, Warwickshire, West Midlands, United Kingdom
Universal Business Team
Description We are looking for a Technical Customer Support to join our Customer Service Team based in our modern offices between Warwick and Leamington Spa. UBT are a global not-for-profit organisation providing business consultancy services to a client base spread across 19 countries in Europe, North … buying to approximately 3,000 independent, family owned organisations globally. Due to our continued growth in the UK, we are seeking an experienced Mobile Support Technician to join the customer service team. The team respond to a wide range of calls and emails and this role will focus on … solving/managing all mobile phone/smartphone issues and support inquiries. Key Duties and Responsibilities... Identify Potential Lead and then convert it by passing to the relevant teams. Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations. Make more »