14 Technical Support Jobs in the Thames Valley

An outstanding opportunity has arisen for a Technical Support and Design Engineer to join our Technical Support Team. This role requires a combination of technical expertise, excellent communication skills, and a passion for delivering solutions that exceed customer expectations. We are seeking a graduate with … a technical background and a business-winning mentality. This Technical Support and Design Engineer position will be based at our Head Office in High Wycombe, reporting directly to our Technical Support Team Leader. Key Responsibilities Produce and revise designs in AutoCAD MEP and Revit. Provide … technical support to the customers from mechanical, electronic, and control perspectives by responding to technical support tickets (PIDs), tracking PIDs through to resolution with agreed time limits, and diagnosing and troubleshooting technical issues. Provide technical and commercial support to the internal sales team. more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »

is more than just a job – it’s an opportunity to help shape the supply chain of the future. We are looking for a Technical Support Engineer to join our team . As a Technical Support Engineer, you will analyze customer issues with deep understanding of … other reasonable tasks including flexibility to work and participate in 24x7 on-call rotation for off normal business hours escalations. As part of the Technical Support team you will collaborate with product management and other internal teams regarding resolution of issues requiring hot fixes or patches. You will … communicate those issues to Operations and Development teams if needed. You will have competence in handling escalations requiring attention beyond the scope of the Technical Support Team. Responsibilities: providing support and resolving technical issues related to our SW and drivers via email, telephone and other electronic more »

Please note this role does not offer sponsorship. Job Description: IT Technical Support Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil … expertise in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical Support Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests more »

EPOS Technical Support Engineer High Wycombe £27,000 to £30,000 This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday, but may move … to 4 days in the office and 1 weekend day from home. As the EPOS Technical Support Engineer, you will be responsible for: Providing first line remote support to EPOS system users. Answering direct calls and enquiries from users. Diagnosing and rectifying issues to meet user expectations. … developers where necessary. Assisting the implementation manager with remote EPOS system implementation tasks such as delivering remote training sessions and equipment setup support. Remotely support new members through their FPOS installations. Provide initial system tour and training to new members. This is a position which will grow as the more »

Air Personnel are delighted to be supporting their aviation client for the role of IT Technical Support Analyst Description/Overall purpose of the Job As IT Technical Support Analyst will be required to undertake first line technical activities concerning the installation and support … equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected to act as first line support for all helpdesk requests and incidents. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop … PCs Support of Telephone Systems Configuration of telephone handsets Support of audio visual equipment, projectors and Video Conference facilities Manage the resolution of issues, problems, service requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/ more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK … to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including risk … building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company more »

A fantastic position has become available at our Rainscreen Client for an experienced Technical Support Manager. We are looking for the perfect person to join their small and friendly team. They offer a vibrant and friendly working environment with a great team atmosphere, opportunity to take initiative and … Salary for the role is up to £50,000 with target driven bonuses on top. Ideally you will have Competence and experience in Internal Technical Support, with specific experience in Rainscreen Ability to develop the support team in catering for the needs of internal and external customers more »

Print Management software? Then keep on reading? Our Client Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting … print management space, who have trouble-shooting running through their veins! You will work with customers across the EMEA region, to help solve their technical problems with PaperCut, but also their surrounding IT Infrastructure environments. Along with supporting customers, you'll also get the opportunity to work on both … as Equitrac, Y-Soft, PrintCity etc… You love to provide fantastic experiences for customers and get a kick out of helping people solve their technical problems. Troubleshooting and solving puzzles is part of who you are. You're a knowledge sharing machine and love to collaborate with teams and more »

Print Management software? Then keep on reading? Our Client Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting … print management space, who have trouble-shooting running through their veins! You will work with customers across the EMEA region, to help solve their technical problems with PaperCut, but also their surrounding IT Infrastructure environments. Along with supporting customers, you'll also get the opportunity to work on both … as Equitrac, Y-Soft, PrintCity etc… You love to provide fantastic experiences for customers and get a kick out of helping people solve their technical problems. Troubleshooting and solving puzzles is part of who you are. You're a knowledge sharing machine and love to collaborate with teams and more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK more »

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident speaking … with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems in … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift more »

My client based in Reading are looking for a Senior Support Specialist to support their customers in the use of using their on-line learning platform. At least 2 years previous technical or software support is required. This is a Hybrid role paying £28-32Kpa … depending on experience. This role will suit a career minded, driven candidate with excellent attention to detail and proven technical ability. My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management. • To report on a fixed cadence … resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines. • To regularly update all relevant Support Team procedures to maintain a quality delivery experience befitting of a world class support service. • To manage customers’ accounts and databases across Review more »

Technical Account Manager £35,000 - £45,000 Milton Keynes/Hybrid Company Outline Cobalt is delighted to be working closely with a global leader of bespoke high-performance software solution. Our client employs over 6,000 specialists across 35+ offices and servicing over 70 countries. Since our client’s … formation they have set a first-class standard in for real estate software solutions with a combination of compassion and technical innovation. They understand the unique needs of the industry’s various segments and have the technical expertise and vision necessary to translate that understanding into powerful solutions … received Provide an in depth and consultative management approach with regards to resolution plans for clients when receiving queries Understand the nature of non-support queries and escalate them to the relevant departments internally Supporting clients closely on the status of their queries Maintaining the support logs in more »