1 to 25 of 41 Technical Support Jobs in the Thames Valley

Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities … Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions … and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting More ❯

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and skills from … previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve issues More ❯

for delivering cutting-edge solutions that revolutionize businesses. We pride ourselves on our innovative culture, collaborative environment, and commitment to customer excellence. We are seeking a proactive and skilled Technical Support Analyst to join our dynamic team and help us continue our journey of growth and innovation. Key Responsibilities - Provide exceptional technical support to our clients … addressing and resolving software-related issues via phone, email, and chat. - Diagnose, troubleshoot, and resolve technical problems in a timely and efficient manner. - Collaborate with the development and QA teams to identify, replicate, and report software bugs and issues. - Document and maintain detailed records of support interactions, including troubleshooting steps and resolutions. - Assist in the creation and maintenance … of user guides, FAQs, and other support documentation. - Participate in software testing and quality assurance activities to ensure high-quality product releases. - Provide feedback to the development team on recurring issues and suggest improvements to enhance the user experience. - Stay up-to-date with the latest software updates, features, and industry trends. Qualifications - Bachelor's degree in Computer Science More ❯

Helpdesk Technical Support Engineer - MSP Experience Required, Reading Client: Digital Waffle Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 97b56c57cec8 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Helpdesk Technical Support Engineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a skilled and client-focused … Helpdesk Technical Support Engineer to join their growing team. This role is ideal for someone with experience in MSP environments who thrives in a fast-paced setting, enjoys working with a broad range of technologies, and excels in client-facing interactions. 22 days holiday (increasing with tenure) Matched company pension scheme Bereavement leave & sick pay Free on-site … parking Monthly team lunches & social events Onsite facilities - pool table, football table Company laptop provided Career development opportunities - grow your technical expertise and achieve certifications Key Responsibilities Provide client-facing technical support via phone, email, and in person. Troubleshoot and resolve hardware, software, and networking issues across a variety of platforms. Support and manage Windows Servers More ❯

1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously … Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: • Competitive Salary • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave … Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic IT Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. More ❯

Social network you want to login/join with: IT Support Engineer/Technical Support Analyst, slough col-narrow-left Client: Joseph Hage Aaronson & Bremen LLP Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who are we? The … staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical More ❯

both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to get … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this Technical Support Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows More ❯

Technical Support Engineer Apprentice Apply From: 14/11/2024 Learning Provider Delivered by QA LIMITED Employer SIGNET CONSULTANCY LTD Vacancy Description Travel to client sites in the UK to troubleshoot, configure, and implement various IT solutions and services. Diagnose and resolve hardware issues, liaising with third-party vendors to ensure solutions. Troubleshoot, diagnose, and fix Microsoft … premises) as well as third-party applications and systems. Work closely with senior engineers to resolve complex issues and assist with project rollouts. Be flexible with working hours to support clients across different time zones, including participation in an on-call rota. Take a proactive approach to improving services and systems, identifying ways to deliver outstanding client support. Support clients in maximizing system use by providing relevant training as needed. Key Details Vacancy Title Technical Support Engineer Apprentice Employer Description My client is a London-based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. My client expertise in understanding your requirements, designing and scoping solutions, supporting and monitoring More ❯

Graduate Technical Engineer - Technical Support/IT Engineer Salary: £35,000 - £38,000 Location: Thames Valley Type: Full-Time | Graduate/Trainee Role About the Role Our clients are actively seeking talented and motivated Graduate Technical Engineers to join their expanding teams in a Graduate Technical Support and Graduate IT Engineer capacity. This is … a fantastic opportunity for recent graduates who want to work with cutting-edge technologies including SaaS, Cloud, NLP, AI, Machine Learning, and Data Science . As a Graduate Technical Engineer , you will receive comprehensive training in software development, AI technologies, IoT, cloud applications, contact centre solutions, and more. This role is highly client-facing , combining your technical problem … solving skills with exceptional customer experience (CX) delivery. What You’ll Do as a Graduate Technical Engineer Provide technical support and troubleshooting for advanced software and cloud applications. Engage in software/web development using tools like Python, MATLAB, Git/GitHub . Collaborate with customers to maintain trust through timely communication and effective issue resolution. Participate More ❯

Technical Support Engineer Reference Number - 0123445567567 Location: Reading Working Hours: Full Time Benefits: IT Technical Support Reading Razoom IT has over 25 years' experience providing IT solutions in the B2B sphere, with specialist automotive retail knowledge as well as expertise in a host of other sectors. We are looking for a Technical Support Engineer … assistance for our customers. This person needs to have the ability to diagnose and troubleshoot software and hardware problems and to help our customers with any IT related issue. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote support tools, to provide immediate support where needed. Familiarity with offering support using email, phone and chat applications, is essential. There is also a requirement to produce clear, written instructions and technical manuals. Making customer site visits will also be an important part of the role. If you are someone who enjoys assisting people with IT issues, and are able to simplify technical detail, and communicate effectively, then we More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

Job Title: 2nd Line Technical Support Analyst Hours: 35 Hours Per Week Type: Permanent Location: Buckinghamshire, Gerrards Cross, SL9 (100% office-based - Candidate MUST be able to drive and live under 45 mins away) Salary: 32,000 – 37,000 We’re seeking a Technical Support Analyst to join our clients experienced technical team. You will … be providing 2nd line support to Local and international clients, helping to maintain and optimise mission-critical software systems. This is a fast-paced, phone-based support role requiring a proactive and technically confident individual. Key Duties and Responsibilities: Handle incoming support calls and tickets, responding within agreed SLAs Troubleshoot application and technical issues using SQL … Windows OS, and database tools Escalate unresolved problems to the development team and follow through to resolution Use Jira to manage and close support issues Install and configure applications for new clients Deliver remote training sessions and provide onboarding support Test bug fixes before release to customers Contribute to continuous improvement in support processes Essential Skills & Experience More ❯

Digital Technical Support Engineer Maidenhead (onsite) £30,000-35,000 My Product Path are exclusively partnered with a global Electronics Manufacturing organisation to recruit a new Digital Technical Service Engineer to join their fast part of the business. The Digital Technical Service Engineer is responsible for pre and post sales technical support for our … UK and Irish customers, with particular focus on delivering elements or those relating to the (Electronics) Hub and cloud-based software platform. This role is to support the growth and delivery of new digital platforms and service offerings across the UK and Ireland on a technical basis. We are looking for somebody who has Software & Hardware experience or … we will consider a technical graduate who has good complex problem solving ability. We want somebody to not only close tickets but to own this area which includes identifying trends & solving them so they do not reoccur etc. Responsibilities: Support the onboarding of Accounts; Hub installations, device programming, hub training (customer facing) and installation support Delivery of More ❯

Technical Support & pre-Sales Engineer UK As Technical Support & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technical support and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with a flavor … employees, while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technical support for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or … of the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technical support in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external More ❯

Job Title: Technical Support Engineer - PowerBI Job Description Join a dedicated team of technology-oriented, customer-obsessed professionals focused on delivering exceptional customer experiences. As a Technical Support Engineer, you will collaboratively and reactively solve customer problems, provide proactive support advice, contribute to product quality enhancements, and create self-help assets. You will manage the … customer experience through phone and web interactions, ensuring solutions are timely and effective. Responsibilities Champion the customer's support journey by providing timely, accurate, and effective solutions. Address and resolve technically challenging and critical problems for customers and partners. Engage with customers through various channels, ensuring concerns are heard, understood, and addressed. Identify and report software bugs and customer … suggestions, advocating for customer needs within the organisation. Act as a liaison to internal development teams, advocating for product enhancements to improve customer experiences. Essential Skills Technical support experience with Power BI, SQL, Azure, MDX, DAX, SQL Server Analysis, SQL Server Reporting. Familiarity with analytics tools such as Tableau, SAS, Qlik Sense, Oracle Analytics Cloud, and MicroStrategy. Additional More ❯

A Technical Sales Support Engineer with an HNC/HND/Degree, Mechanical Engineering background and good communication skills will work on-site to support the sales team and customers for a global leader in automation and control products. The ideal Technical Sales Support Engineer will be a good problem solver, be confident commuting by … phone and by email both internally and externally. Some hands-on testing and diagnostic experience. Exposure to industrial automation, pneumatics and/or control systems beneficial. Previous experience in technical sales support or applications engineering. In this role you will support both the sales team and customers, building a solid understanding of the range of products (with More ❯

Helpdesk Technical Support Engineer - Silchester - Onsite with infrequent travel to customer sites - £30,000 to £35,000 per year FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a Helpdesk Technical Support Engineer. The successful candidate will provide enterprise-level technical assistance. This role will be a … full-time position based out of their Silchester office. Specific responsibilities include: Technical support to customers via phone, email, or in person Troubleshoot and resolve issues related to operating systems, software and hardware including desktops, monitors, printers, routers, firewalls and access points. Assist with setting up and configuring computer systems Conduct software troubleshooting and recommend solutions Assisting other … complex issues Experience/Qualification: 3+ years proven experience in a customer facing role VMWare ESX, vCentre and/or Hyper-V Microsoft 365 Ability to write reports and technical documents Certifications or a Technical qualification in IT Sophos, Egnyte and Ubiquiti (beneficial) SharePoint, Teams and Intune Background of working for an MSP Helpdesk Technical Support More ❯

Technical Support Specialist Hematology and Urine Analysis Join us as a Technical Support Specialist Hematology and Urine Analysis at Beckman Coulter Dx North America . We are seeking a dedicated professional to provide second-level support for hematology and urine analysis instruments, ensuring customer satisfaction through effective troubleshooting, training, and operational verification. This role involves … working independently within Italy or the UK, with potential travel across Europe. Responsibilities include: Resolving technical issues related to hematology and urine analysis systems. Training customers and service engineers. Supporting applications and verifying system performance and data quality. Operating independently within designated territories, with travel as needed. Minimum Requirements: Biomedical engineering degree or equivalent. At least 5 years of … technical support or field service experience in diagnostics. Fluency in English (spoken and written). Willingness to travel within the country and Europe; valid driver’s license required. Preferred Skills: Flexibility to work different shifts. Strong analytical and problem-solving skills. We offer comprehensive benefits and a dynamic, inclusive work environment that values diversity and innovation. Join us More ❯

Technical Support Specialist Hematology and Urine Analysis Join us as a Technical Support Specialist at Beckman Coulter Diagnostics . Overview We are seeking a dedicated professional to provide second-level support in Hematology and Urine Analysis systems. This role involves troubleshooting, customer training, and supporting our Applications Team, primarily in Italy or the UK, with … potential travel across Europe. Key Responsibilities Resolve technical issues and troubleshoot instrumentation problems. Train customers and Service Engineers. Support system performance verification and data quality assessments. Operate independently within assigned territories, providing excellent customer service. Minimum Requirements Biomedical engineer or equivalent qualification. At least 5 years of technical support or field service experience in diagnostics. Proficient More ❯

Social network you want to login/join with: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Oxford district Client: Hawksworth Location: Oxford district, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Position: Technical Support Engineer (IBM iSeries or AS … or AS/400 mainframe environments? Our client is a leading software company, trusted by organizations including NASA. They develop software used worldwide. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. What does your day look like? Represent our client as the first point of contact … Help customers by demonstrating your expertise in IBM iSeries or AS/400 Diagnose and troubleshoot performance and integration issues Technical know-how: 5+ years in tech support Linux and Windows server experience Basic networking and shell scripting Nice to have: Hands-on experience with PHP-related technology If the above sounds like you and you're excited More ❯

Ireland. Why Join Us You'll be part of a close-knit, passionate team solving real-world problems in healthcare. We care about doing work that matters, and we support one another in growing our skills and expertise. We value collaboration, initiative, and individuals who enjoy making things better, both for our users and within the company. Role Description … We’re growing our support team and seeking an individual who excels at solving complex problems and delivering exceptional service. You’ll work closely with NHS trusts and international customers to help them maximise the benefits of our products. This includes assisting with onboarding, addressing technical queries, troubleshooting, and collaborating with product and engineering teams to ensure issues … are resolved promptly and thoroughly. Your day-to-day will include: Acting as the first line of technical support for customers Investigating and resolving software issues, including database or server-level problems Supporting the implementation of new sites and upgrades Maintaining accurate records of issues, solutions, and follow-ups Identifying recurring problems and feeding insights back to the More ❯

Technical Engineer Masonry Support Systems Job Title: Technical Engineer Masonry Support Systems Job reference Number: 514331-4860-2558 Industry Sector: Masonry Support, Stone Support, Lifting Systems, Fixing Systems, Anchoring Systems, Brickwork Support, Restraint Systems, Precast Concrete, Faade, Glass Facades Fixings, Sub-Contractors, Main Contractors, Faade Contractor, Brickwork Contractors, Design Engineers, Consultants, Curtain Walling … Construction Engineering, Civil Engineering, Engineers, Structural Engineer, Engineering Location: Marlow or surrounding areas Remuneration: £35,000 - £40,000 + bonus Benefits: Full Comprehensive Benefits Package The role of the Technical Engineer Masonry Support Systems will involve: Senior Technical Engineer position dealing with a high quality range masonry support systems Managing projects from tender through to completion … Production of GA layouts and sections, manufacture and setting out drawings Responding to technical enquiries from customers and liaising with suppliers to obtain further technical literature where required Read technical drawings provided by architect, faade and structural engineers drawings, liaising directly with respective parties to develop and detail efficient solutions meeting the clients requirements Prepare and provide More ❯

powered wheelchair design and manufacture, a unique opportunity has arisen for someone with Passion, Energy, Drive and Ambition to join our successful Quantum Rehab team. The position of Quantum Technical Support Supervisor/Trainer adopts a supporting role to the Senior Quantum Sales Manager and works alongside the Build Manager assisting with technical queries, training of the … Quantum network of customers as well as other internal staff, and support in preparing information for tenders and exhibitions. This position is reported to the Senior Quantum Sales Manager. You may from time to time be required to undertake additional or other duties as necessary to meet the needs of the Company on a short-term basis e.g. holiday … or sickness cover. Responsibilities Responsible for all Quantum and Stealth technical queries, including telephone calls and emails. Support the company's customer network by providing advice and solutions for faults with products, technical information on replacing or upgrading parts, sourcing the correct part numbers and all aspects of product programming. Organising the collection and return of products More ❯

Social network you want to login/join with: Technical Support Representative, Reading col-narrow-left Client: Barracuda Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 77ecd8ed802a Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Come join our passionate team! Barracuda is a leading cybersecurity … networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is … and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda We're currently looking for a highly motivated and excited Support Technician with computer and networking knowledge, to provide quality support of our superb networking and security products to our customers and partners. This role will be an entry More ❯