2 of 2 Technology Enablement Jobs in the West Midlands

temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy About the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition … functions. Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement). Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design. Collaborating with internal and external stakeholders … to identify requirements and design service support wraps that meet the needs of the business, customers and service, aligning with Digital, Data & Technology and operational models, reporting and governance. These requirements and designs must describe the scope of services, delivery model(s), people, processes, Service Level Agreements (SLAs) and supporting Operational Level Agreements (OLAs) in order for the service More ❯

temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed … functions: Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement. Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design: Collaborating with internal and external stakeholders, including project teams … based service support processes. Experience of designing service management processes and support models: Having experience of designing service support processes and support models, including processes such as Change Enablement, Incident Management and Request Fulfilment. Experience of managing a diverse range of stakeholders: Having experience of working with various stakeholders, both internal and external. Managing communications across multiple channels More ❯