Technology Support Analyst II
City of London, London, United Kingdom
Kirkland & Ellis
We are currently recruiting for a Technology Support Analyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology Support Analyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … with other teams. This person will also be a mentor to new staff members and assist in the training of new staff. The candidate will occasionally assist with conference technology setup and support. The position will primarily cover the 09:30 – 17:30 shift, but the person should be able to undertake other shifts as required. The candidate will More ❯
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