CX Transformation Lead
- Hiring Organisation
- MRJ Recruitment
- Location
- Manchester, England, United Kingdom
Role: CX Transformation Lead Target: Define, select & implement the future Customer Communications technology ecosystem Type: Contract Location: Hydrid/Mcr HQ Overview | Intro We have a brilliant contract opportunity for an experienced CX | Communications Lead to take ownership of a major transformation programme spanning customer data … identify the immediate risks and limitations, define the capabilities the business needs for the future and then evaluate the market to determine the right technology strategy. What will you actually do? Initially, you'll work across Marketing, Technology, Data, Product and Operations to understand the AS-IS landscape ...