1 to 25 of 30 Telecoms Jobs in Wales

certification. • Previous experience as a Service Delivery Manager, Service Manager or similar customer-facing service management role. • Experience within an IT Managed Services or Telecommunications environment. • Strong understanding of IT service management principles. • Experience managing SLAs, KPIs and customer service reviews. • Excellent communication and stakeholder management skills. • Commercial awareness ...

WORKING Location: Manchester; Leeds; Newcastle; Birmingham; Bristol; Cardiff; Reading, Central London, Greater London - United Kingdom Type: Permanent Senior Manager - Cost & Productivity Consulting Technology, Media & Telecommunications (TMT) UK Wide | Hybrid Working | Executive Package + Bonus Anson McCade is working with a globally recognised consulting firm that is expanding its Technology & Media ...

activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities ...

/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install ...

meet the following: Proven Track Record: Experience in high-rejection, face-to-face or B2B sales environments - field sales, door-to-door, telecoms, energy broking, merchant services, or similar. The Hunter Mindset: You do not wait for leads. You love the cold approach. You possess advanced objection-handling skills ...

business has grown organically and has been built through forging strong and positive relationships with our customers. We provide a variety of IT and Telecommunications products and solutions to our customers and no two days are the same. Responsibilities will include: Provide remote telephone, workshop and email technical support Diagnose ...

essential); additional ITIL modules are a plus 2+ years of experience in a customer-facing service management role Background in IT, Managed Services, or Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow ...

service and follow through to completion. Ensure the highest standard of professional conduct and service to both customers and colleagues. A background in telecoms would be extremely advantageous. The Candidate - Customer Success Manager - Account Manager To be successful in the role you will have the following experience: Experience ...

service and follow through to completion. Ensure the highest standard of professional conduct and service to both customers and colleagues. A background in telecoms would be extremely advantageous. The Candidate - Customer Success Manager - Account Manager To be successful in the role you will have the following experience: Experience ins account ...

where it's missing. What You'll Bring You'll bring demonstrable experience in service delivery, service management, or project management, ideally within technology, telecommunications, or managed services. You’ll have a proven track record of managing customer-facing delivery across multiple concurrent workstreams. Experience operating with or implementing ...

Pension, Benefits Hybrid WORKING Location: Reading Leeds Newcastle Birmingham Bristol Cardiff, Manchester, North West - United Kingdom Type: Permanent Cost & Productivity Senior Manager Technology, Media & Telecommunications (TMT) Location: London/Hybrid Working Salary: 70,000 - 110,000 + Benefits Package About the Role We are seeking an e... WKCL1_UKTJ ...

undertake further technical training and play an important role in developing its regional engineering coverage. The Role: Install, maintain and repair enterprise IT and telecommunications equipment Diagnose hardware, network, server, storage and voice-related incidents Deliver hardware break-fix support against agreed service levels Assist with cabling, infrastructure installations ...

middle shifts. We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make ...

Job Title: Comms Helpdesk Technician (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £30,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to ...

Bonus, Pension, Benefits Hybrid WORKING Location: Leeds Newcastle Birmingham Bristol Cardiff Reading, Manchester, North West - United Kingdom Type: Permanent Cost & Productivity Manager Technology, Media & Telecommunications (TMT) Location: Multiple UK Locations/Hybrid Working Salary: £50,000 -£70,000 + Benefits Package About the Role We are seeking an... WKCL1_UKTJ ...

seeking a Cost and Productivity Manager to join a leading consulting organisation delivering operational transformation and cost optimisation programmes across the Technology, Media & Telecommunications (TMT) sector. Working as part of a growing Enterprise Operations Transformation team, you will su... WKCL1_UKTJ ...

benefits Hybrid WORKING Location: Manchester; Leeds; Newcastle; Birmingham; Bristol; Cardiff; Reading, Central London, Greater London - United Kingdom Type: Permanent Cost & Productivity Manager Technology, Media & Telecommunications (TMT) Consulting Multiple UK Locations Hybrid Working Competitive Salary + Excellent Benefits Anson McCade is p click apply for full job details ...

seeking a Cost and Productivity Manager to join a leading consulting organisation delivering operational transformation and cost optimisation programmes across the Technology, Media & Telecommunications (TMT) sector. Working as part of a growing Enterprise Operations Transformation team, you will su click apply for full job details ...

surrounding areas. Desirable Experience: A strong splicing background (candidates with their own equipment are highly preferred). A Strong knowledge of installing and commissioning telecommunications equipment. Solid understanding of Virgin Media core and transmission network Compensation & Terms Role Type: Contractor Day Rate: £220 per day (negotiable based on experience) Night ...

testing copper cabling. Experience installing and routing pre-terminated fibre-optic cabling. Understanding of structured cabling standards, containment and installation practices. Experience working in telecommunications exchanges, data centres or similar technical environments. Ability to work safely at height and use approved access equipment. Ability to complete technical installation and test ...

Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership … contribute to knowledge base improvements. Service Communication: Provide clear, professional updates and manage customer expectations effectively. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused ...

gets a 'Wow!' The role: We are looking for a technical projects co-ordinator to join our team to assist with the delivery of Telecoms projects to our ever expanding customer base. You will be responsible for planning and managing all types of Telecoms related projects whilst handling the administrative … both the client and the support teams. Responsible for always delivering world-class service. What we're looking for: Previous project management experience Telecoms project delivery would be a benefit Previous experience of provisioning in Telecoms would be a benefit A positive attitude with a can do approach to everything ...

speaking to new people, opening doors with prospective clients, and creating high-quality sales opportunities. Whether you already have experience within the IT or telecoms sector, or you're a proven outbound B2B salesperson looking to break into the technology industry, full product and industry training will be provided. … Strong organisational skills and attention to detail. Experience using a CRM system to manage leads and sales activity. Experience within IT services, managed services, telecoms or technology sales would be advantageous but is not essential. A positive attitude and willingness to learn, with full training provided. What's on offer ...

supporting major incident response and service restoration. Knowledge Management & Documentation: Maintain and enhance technical documentation, known error records, and Knowledge Base articles related to telecoms and networking solutions. Collaboration & Service Improvement: Work closely with IT and Comms Specialists to improve processes, reduce escalations, and strengthen service delivery across the business. … ticketing systems, RMM tools, and third-party platforms to manage workload, prioritise tasks, and maintain data accuracy. Out-of-Hours Support: Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists in line with defined processes. Customer Experience Excellence: Provide a professional, reliable support ...

seeking a Cost and Productivity Manager to join a leading consulting organisation delivering operational transformation and cost optimisation programmes across the Technology, Media & Telecommunications (TMT) sector. Working as part of a growing Enterprise Operations Transformation team, you will support high-profile software and media clients to improve financial performance, optimise … Productivity Manager Deliver cost optimisation and productivity improvement programmes for software and media clients. Develop and implement operational improvement initiatives across Technology, Media & Telecommunications businesses. Analyse financial performance, cost baselines and forecasts to identify cost-saving opportunities. Support procurement and third-party spend optimisation initiatives. Develop business cases, perform scenario ...