Principal Software Engineer- Contact Center Platform
- Hiring Organisation
- Fidelity Investments
- Location
- Flower Mound, Texas, United States
- Employment Type
- Permanent
- Salary
- USD Annual
highly available solutions. The role also includes leading migrations from legacy systems to cloud-native, open-source architectures and advancing CI/CD pipelines, automated testing, and infrastructure-as-code practices. The Expertise and Skills you Bring 8+ years of IT experience, including deep, hands-on experience with open-source … microservices-based development, and API design. Experience supporting real-time communications, speech recognition, and conversational AI solutions. Working knowledge of CI/CD pipelines, automated testing frameworks, and DevOps best practices. Excellent communication skills and a collaborative, team-oriented mindset. The Team Enterprise Contact Center Technology delivers the world-class ...