2 of 2 Ticket Management Jobs in Bolton

ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our contract management system Design, maintain and recommend improvements to our cloud platform firewall and network design to improve network management and operations Create detailed network … the business needs and recommend network solutions that fits best Participate in planning, designing and maintaining the OT network infrastructure of our clients Operational Management Assist DFIR team with imaging, data acquisition & installing agents for compromised clients on-site Assist with the scoping of new engagements using a whole … network incidents using network monitoring tools and other systems to maintain 99.9% uptime of our network Monitor and take ownership of network incidents using ticket management systems that requires further investigation and analysis Configure, install and maintain network hardware such as a Router, Switch, Access Points, etc. in More ❯

the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What we’re looking for: ✔ Minimum 4 years' experience in More ❯