2 of 2 Ticket Management Jobs in Manchester

administration/support experience. Understanding of IT hardware and networking fundamentals. Comfortable with site visits. Strong communication and customer service skills. Logical troubleshooting and ticket management approach. Ability to work well within a team environment. Full UK driving licence and access to a vehicle preferred. The business ...

/Enterprise). Strong functional knowledge of at least three core modules. Comfort reading Python and Odoo XML. Working SQL/PostgreSQL skills. Confident ticket‐management experience (Jira, Zendesk, Freshdesk or similar). ITIL awareness and a customer‐first communication style. Curiosity to dig into edge cases ...