2 of 2 Ticket Management Jobs in Devon

will be given due consideration. Duties and Responsibilities: Remote fault resolution via various available tools and programs. On site fault resolution. Equipment replacement and diagnostics at client sites. Managing ticket management system. Identifying trends and reporting on them. Creation of technical and documentation (procedures, hardware & software setups). Undertaking extensive maintenance visits on each site, to ensure a … fully operational system. Monitor, manage and update digital signage platform daily with existing and new inventory. Undertake key project management tasks, as instructed by Project Manager. Stock allocation & management through asset management system. Installation planning and preparation. Configuring equipment prior to installations and site visits. Network cabinet building. Work effectively with a variety of internal teams, including … Asset Development, Sales and Finance. Undertake screen upgrades on site under the management of Project Manager. Build a strong rapport with building management teams through on-site visits and email/phone. Assist in scheduling client content and dynamic content. Skills and Qualifications: Computer networking skills. AV/digital signage knowledge/experience. Excellent knowledge of Windows OS More ❯

systems, including Windows 7, 10, and 11 (Embedded). Ensure all IT assets are tracked, maintained and documented accurately. Remote fault resolution via various available tools and programs. Managing ticket management system. Creating and updating support tickets. Identifying trends and reporting on them. Stock allocation & management through asset management system. Collaborate with the network support and More ❯