2 Ticket Management Jobs in the East Midlands

multiple 1st Line Support Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management system. Offer support for computers, laptops, tablets, switches, smartphones, and various applications. Elevate issues to the appropriate support team as necessary. Conduct more »

to provide support to Linux based systems within a production based environment ensuring problems are identified and resolved. You will also be responsible for ticket management, basic maintenance, supporting customers and escalating where required. The ideal candidate will ideally be of graduate level in ideally Computer Science, Information more »