3 of 3 Ticket Management Jobs in the North West

a solution where possible To help employees in using Gamma IT systems, this could also involve training other employees To document interactions within the ticket management tool To make sure Gamma policies and processes are being followed Training Information Communications Technician Level 3 Apprenticeship Standard After completing your More ❯

current & past Microsoft windows operating systems Experience with Microsoft 365 Intune Microsoft Active Directory & Azure Active Directory knowledge Break fix, Incidents, Projects Experience with Ticket Management Comfortable with liaising & working alongside 3rd Parties Knowledge of mobile devices, specifically android & IOS. This advert is a snapshot of the role More ❯

working in a telecoms environment and/or support desk would be advantageous Good telephone manner. Experience or understanding of Service Level Agreements and Ticket Management. What you’ll get in return: Career development and progression directly linked to your performance Gym membership at PureGym Smart pension scheme Critical More ❯