2 of 2 Ticket Management Jobs in Nottinghamshire

API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify and resolve technical issues across various operating systems and tools. Ticket Management: Handle support requests effectively, adhering to workflows and processes to ensure high quality and responsive issue resolution. Documentation: Develop and maintain Internal support documentation, including troubleshooting guides … for thorough documentation. Nice to Have: Programming & Scripting: Basic Bash scripting, Python, or Golang knowledge. Familiarity with Typescript (Next.js, Tailwind frameworks). Entry-level experience with OpenStack and Kubernetes management is a nice to have. Tool Experience: Knowledge of monitoring tools and ELK stack (Prometheus, Elasticsearch). Experience with Nova hypervisor, Postman, Rundeck, or Netbox. Industry Knowledge: Exposure to More ❯

API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify and resolve technical issues across various operating systems and tools. Ticket Management: Handle support requests effectively, adhering to workflows and processes to ensure high quality and responsive issue resolution. Documentation: Develop and maintain Internal support documentation, including troubleshooting guides More ❯