for someone looking to begin a career in MIS Support Services, with full training provided. As the first point of contact for users needing assistance with their School’s Management Information System (MIS), you will play a crucial role in ensuring customer satisfaction and efficient problem resolution. Day-to-day of the role: Customer Interaction: You will handle incoming … the first level of support for users experiencing issues with MIS platforms. Your goal will be to resolve problems at the first point of contact or escalate them appropriately. TicketManagement: Accurately log all interactions and issues into the Helpdesk Management System, ensuring that all necessary details are captured for effective resolution and follow-up. Problem Solving More ❯
for someone looking to begin a career in MIS Support Services, with full training provided. As the first point of contact for users needing assistance with their School’s Management Information System (MIS), you will play a crucial role in ensuring customer satisfaction and efficient problem resolution. Day-to-day of the role: Customer Interaction: You will handle incoming … the first level of support for users experiencing issues with MIS platforms. Your goal will be to resolve problems at the first point of contact or escalate them appropriately. TicketManagement: Accurately log all interactions and issues into the Helpdesk Management System, ensuring that all necessary details are captured for effective resolution and follow-up. Problem Solving More ❯
for someone looking to begin a career in MIS Support Services, with full training provided. As the first point of contact for users needing assistance with their School’s Management Information System (MIS), you will play a crucial role in ensuring customer satisfaction and efficient problem resolution. Day-to-day of the role: Customer Interaction: You will handle incoming … the first level of support for users experiencing issues with MIS platforms. Your goal will be to resolve problems at the first point of contact or escalate them appropriately. TicketManagement: Accurately log all interactions and issues into the Helpdesk Management System, ensuring that all necessary details are captured for effective resolution and follow-up. Problem Solving More ❯
