2 of 2 Time Management Jobs in Basingstoke

with customers and internal stakeholders. Work collaboratively with technical support teams to ensure customer issues are resolved efficiently and effectively. Oversee key ITIL service management processes, including Major Incident Management, Change Management and Problem Management. Produce, maintain and enhance service reports, ensuring customers receive clear and meaningful … minimum of three years' experience in a Service Delivery Manager role, ideally within a mature Security Operations Centre (SOC) environment. Experience using service management and collaboration platforms such as CRM systems, Salesforce, Confluence, Microsoft Power Apps and Microsoft 365. A solid understanding of cybersecurity technologies and concepts, including SIEM ...

Azure, AWS, or Google Cloud (desirable) Soft Skills Excellent communication skills Strong attention to detail Analytical and critical thinking Problem-solving ability Organisation and time management Teamwork and collaboration Adaptability and willingness to learn Initiative and a proactive approach to work What You'll Learn During your time in this role, you'll gain practical experience in: AI model evaluation and quality assurance Prompt engineering techniques Data preparation and management AI workflow documentation Working with cloud-based AI technologies Agile project delivery methodologies Cross-functional collaboration with technical teams Industry-standard AI tools and best practices ...

input and analysis Desirable Experience of managing complex, bespoke databases Skills and Ability Essential Excellent knowledge of Microsoft Office packages Desirable Excellent organisational and time management skills Experience and Knowledge Essential Previous relevant and demonstrable experience within a complex administrative role, working in a busy environment Desirable Experience ...