ITSM Transformation Consultant | ServiceNow & Process Design
- Location
- Greater London, England, United Kingdom
Cognizant Consulting is seeking an ITSM Business Analyst/Consultant in the United Kingdom for a hybrid role based in Milton Keynes. You will support ITSM strategy, operating-model transformation, process redesign and ServiceNow-enabled improvements, collaborating with stakeholders, architects and delivery teams. You will conduct interviews, document … current and future-state processes, translate requirements, and help develop transformation roadmaps while ensuring alignment to business objectives #J-18808-Ljbffr ...