2 of 2 Transition Analyst Jobs in the UK excluding London

IT Service Introduction/Transition Analyst Business Area Reference NVR02680 Contract Type Full Time Location Closing Date 03-07-2025 Company Description/Business Unit Location: Basingstoke (hybrid working 3 office days per week) Employment Type: Permanent, full time Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and … home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an IT Service Introduction/Transition Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of … AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job As an IT Service Introduction/Transition Analyst , you’ll play a key role in ensuring that new and changed IT services are transitioned into live operations smoothly, safely, and effectively. Working closely with project More ❯

Job overview The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust’s live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The post holder … service documentation, support materials, known errors, and FAQs. · Support and validate Service Acceptance Criteria before go-live. · Review change requests and liaise with CAB to assess, test, and approve transition-related changes. · Facilitate project-to-support team handovers and ensure operational readiness. · Evaluate third parties involved in transitions and assist in performance reviews. · Support CSIP by identifying service transition improvement opportunities. · Define/report transition metrics, risks, and improvements. Main duties of the job · Support planning, coordination, and execution of IT service transitions, minimising disruption to live operations. · Ensure operational readiness by validating acceptance criteria, training, documentation, and support arrangements. · Collaborate with PMs, Service Owners, and Tech Teams to agree on transition plans, milestones, and risks. More ❯