partner on-hold times and trigger technical escalations where required Manage Major Incidents ensuring Customers and other Stakeholders are kept informed of diagnostic progress and updates Run reports and trendanalysis on repeat incidents and assist in Problem Management Reviews Build relationships with key internal and Customer stakeholders Skills & Experience: Experience: Experience of incident and problem management within More ❯
both In-Service and Build community Submarines Provide input to training courses to support learning from experience, drive continuous improvement and promote a positive safety and quality culture Conduct trendanalysis of incidents, events and present the findings from completed investigations to identify themes and trends Your skills and experiences: Essential: Computer Aided Design experience A background in More ❯
both In-Service and Build community Submarines Provide input to training courses to support learning from experience, drive continuous improvement and promote a positive safety and quality culture Conduct trendanalysis of incidents, events and present the findings from completed investigations to identify themes and trends Acting as customer liaison, you will attend monthly meetings with Senior Stakeholders More ❯