15 of 15 Trend Analysis Jobs in the South East

customer-facing discussions and governance meetings, Coordinate contractual deliverables such as attestations, reports, and other documentation Oversee service performance risks and drive improvements through trend analysis and escalation KEY SKILLS AND EXPERIENCE Essential Minimum of 5 years’ experience in Service Delivery, IT Service Management, or related roles within ...

Service Desk & Support Manager: Lead, mentor, coach and develop the IT Service Desk team Improve service performance using ticketing data, KPIs, SLAs and trend analysis Strengthen resource planning and service coverage across locations Oversee incident, problem, request and knowledge management Reduce recurring issues through root-cause analysis ...

Service Desk & Support Manager: Lead, mentor, coach and develop the IT Service Desk team Improve service performance using ticketing data, KPIs, SLAs and trend analysis Strengthen resource planning and service coverage across locations Oversee incident, problem, request and knowledge management Reduce recurring issues through root-cause analysis ...

Problem Manager role | Remote Purpose Identify and eliminate the underlying causes of incidents, reduce repeat occurrences, and drive service improvement through structured root cause analysis and corrective actions. A person should hold active SC clearance. Contract - 4 to 6 months Location - Remote Pay - attractive pay (inside IR35) Key Responsibilities … Problem Management process and governance. Lead Root Cause Analysis (RCA) investigations. Coordinate technical teams to identify underlying causes. Create and manage Problem Records. Identify Known Errors and Workarounds. Track corrective and preventative actions through to completion. Monitor incident trends and recurring service issues. Drive continual service improvement initiatives. Ensure ...

accordance with agreed SLAs. Managing P1 incidents, ensuring effective communication, escalation and post-incident review processes. Driving continual service improvement through KPI reporting, trend analysis and performance management. Reducing repeat incidents through effective problem management and root cause analysis. Creating and maintaining service management documentation, standards and operational ...

equivalent). Experience with CAFM/CMMS systems, digital asset platforms, asset registers and asset information governance frameworks. Strong analytical capability, including data interpretation, trend analysis and reporting. Ability to convert contractual, technical and operational requirements into meaningful insight outputs. Understanding of live performance data, predictive analytics ...

associated platforms , coordinating rapid resolution with engineering and field teams. Drive operational excellence across: Incident management Ticket prioritisation and queue management Root cause analysis (RCA) Service performance and uptime Work closely with field engineers, maintenance teams, and operational stakeholders to ensure effective resolution of hardware and software issues … engineering, and operations. Support capacity planning, resource forecasting, and service readiness , ensuring resilience across peak operational periods. Produce regular performance reporting including dashboards, trend analysis, and improvement roadmaps . What We're Looking For Essential Experience Proven experience within transport, ticketing, or revenue collection environments . Experience managing ...

build and maintain supplier performance scorecards, and produce the reporting that flags supply risk and inventory exposure ahead of time. Working capital and inventory trend analysis sits with you too. You will work across buying, operations, commercial, finance, technical, warehouse and logistics, so this is a role with ...

actions and overdue tasks Ensure dependencies, blockers and risks are visible, escalating issues where appropriate Produce workload, prioritisation, capacity and management reports, including dashboards, trend analysis and reporting views Support the implementation of communications ways of working, governance, workflows and RACI models during organisational change Identify and drive … experience and workload, the role may also support ATCE4/ATCE5-level engineering tasks, lower-complexity engineering activities, data gathering, technical investigations, documentation reviews, analysis and implementation activities. Job Requirements: Experience in systems engineering, requirements management or engineering coordination Strong understanding of demand management, workflow coordination and engineering operating ...

actions and overdue tasks Ensure dependencies, blockers and risks are visible, escalating issues where appropriate Produce workload, prioritisation, capacity and management reports, including dashboards, trend analysis and reporting views Support the implementation of communications ways of working, governance, workflows and RACI models during organisational change Identify and drive … experience and workload, the role may also support ATCE4/ATCE5-level engineering tasks, lower-complexity engineering activities, data gathering, technical investigations, documentation reviews, analysis and implementation activities. Job Requirements: Experience in systems engineering, requirements management or engineering coordination Strong understanding of demand management, workflow coordination and engineering operating ...

effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem management process, using trend analysis to recommend effective solutions. Support projects related to EUDs and assist the SACM team with asset and licence management. Essential Criteria: Strong ...

effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem management process, using trend analysis to recommend effective solutions. Support projects related to EUDs and assist the SACM team with asset and licence management. Essential Criteria: Strong ...

guiding them towards the most impactful solutions. Design and execute advanced custom analyses leveraging internal tools/databases (e.g., benchmarking, publisher optimization, program performance analysis),delivering comprehensive insights and strategic recommendations. Develop and optimize complex trend analyses and performance dashboards, ensuring they align with evolving client needs … manual reports, implementing long-term solutions for data consistency. Strategic Support: Independently assess and forecast sales potential for prospects based on comprehensive data analysis and market insights, providing strategic input to sales teams. Contribute to the strategic development of new analytical products and servicesbased on client needs and market ...

organisation. Main duties of the job The Business Intelligence Analyst will support the delivery of high-quality, timely and accurate data, reporting and analysis across the organisation and provideprovide critical resilience within the Business Intelligence and IT functions. Please ensure you read the Job Description and Vacancy Pack prior … help drive future development of systems and ways of working Produce routine weekly, monthly and ad-hoc performance reports including KPIs, benchmarking and trend analysis. Maintain and update practice monitoring spreadsheets and datasets within agreed timeframes. Archive and manage legacy reports to ensure information remains current and relevant. Provide ...

leaders and cross-functional teams, you will produce insightful reports and presentations that clearly communicate trends, opportunities and recommended actions. Key responsibilities Conduct strategic analysis to identify, assess and recommend opportunities to optimise business performance. Analyse large and complex datasets to uncover trends, risks and commercially valuable insights. Design … into clear recommendations. Create dashboards, reports and presentations for business leaders and key stakeholders. Support the development of business cases and business or industry trend analysis. Respond to ad hoc data and analytical requests from senior leaders and wider teams. Assist with projects involving the integration of business objectives ...