7 of 7 Trend Analysis Jobs in the South East

data driven changes to these, including system tuning, to increase both the efficiency and effectiveness of these systems Accountabilities and Responsibilities Conduct proactive data analysis to identify emerging threats, behavioural patterns and potential production issues, enabling early intervention to reduce attempted fraud and criminal activity. Liaise with Technology teams … projects and new initiatives within the Fraud Payment Screening domain, ensuring analytical insight informs design and implementation. Perform rule threshold reviews, tuning and data analysis , including trend analysis, rule design, development, testing, volume analysis, documentation, and presentation of findings. Assist in the creation of management information ...

issues, and ensure robust quality controls are in place. Key deliverables will include: CSL inspection plans with entry/exit criteria Quality reports and trend analysis Chargeback documentation and supplier accountability tracking Full documentation of daily inspection activities Key Responsibilities include but are not limited to: Manage supplier … NCRs), and implement CSL1/CSL2 controls to maintain production flow Develop and implement containment, inspection plans, and corrective actions based on root cause analysis Lead structured problem-solving using 8D, 5-Why, and Fishbone techniques Oversee third-party inspections, sorting activities, and manage supplier chargebacks Escalate supplier risks ...

agentic AI into insight and decision-making. Client & Market Intelligence Build a world-class insights capability that differentiates Acosta in the market. Lead market trend analysis, shopper insights, competitive benchmarking, and ROI analytics. Deliver compelling, insight-driven narratives that enhance client engagement and decision-making. Champion storytelling ...

customer satisfaction. Monitor and deliver against agreed SLAs, KPIs, and contractual obligations. Lead service reviews with wholesale partners, presenting performance data, root cause analysis, and improvement actions. Oversee incident, problem, and change management processes, ensuring issues are resolved swiftly and effectively. Drive continuous improvement initiatives to enhance operational efficiency … escalations and complex service issues, providing leadership and clear communication to both internal and external stakeholders. Produce regular reports and insights on service performance, trend analysis, and customer health. Coach and mentor junior service managers to build a high‐performing, customer‐focused team culture. Skills & Experience Proven experience ...

Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration & Data Operations Environment & Release … call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis and long-term fixes. Govern change and release processes to minimise operational risk. Ensure smooth service transitions from delivery into BAU. Governance ...

management of UK cyber incidents throughout the full incident lifecycle Drive effective and timely containment of cyber incidents Report on incidents and perform trend analysis to improve KPIs and detection & response times Coordinate incidents and build effective working relationships with global colleagues, 2nd line stakeholders, and wider technology ...

effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem management process, using trend analysis to recommend effective solutions. Support projects related to EUDs and assist the SACM team with asset and licence management. Essential Criteria: Strong ...