that the monitoring and observability solutions capture business SLAs, and KPIs, and provide actionable insights and alerts for performance, availability, security, and compliance issues. Conduct post-incident reviews and trendanalysis to proactively alert and prevent repeat Incidents, maintaining operational stability. Evangelize SRE and DevOps practices by showcasing capabilities, understanding customer outcomes, and always seeking the simplest and More ❯
with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely with Salesforce and AWS specialists to coordinate upgrades, patch releases, and enhancements, ensuring minimal service disruption and adherence to ITSM … .and supporting Cloud environments across multiple customers. Demonstrable ITIL experience - able to deliver ITIL-aligned service management to external customers, including identifying service improvement opportunities through case and incident trend analysis. Solid grounding in ITIL - hands-on experience with incident, problem, and change workflows in complex, multi-vendor infrastructures. Excellent stakeholder management skills - focussed on service excellence and customer More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
with stakeholders at all levels. Strategic Participation: Attend Programme Delivery Groups (PDGs) and deliver crucial capital programme data to support informed investment decision making across the company. Reporting Tools & TrendAnalysis: Lead the use of advanced reporting tools to analyse and present data on the capital programme, identifying trends in cost, time, and delivery performance across the company. More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
dashboards and reports that track core recruiting metrics (e.g., time-to-hire, quality of hire, funnel conversion, Inclusive hiring metrics, sourcing channel performance). Move beyond reporting to deliver trendanalysis and actionable recommendations. Build scalable, intuitive dashboards and data tools that empower recruiters and leaders to access and act on data independently. Partner with global TA and More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
dashboards and reports that track core recruiting metrics (e.g., time-to-hire, quality of hire, funnel conversion, Inclusive hiring metrics, sourcing channel performance). Move beyond reporting to deliver trendanalysis and actionable recommendations. Build scalable, intuitive dashboards and data tools that empower recruiters and leaders to access and act on data independently. Partner with global TA and More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
dashboards and reports that track core recruiting metrics (e.g., time-to-hire, quality of hire, funnel conversion, Inclusive hiring metrics, sourcing channel performance). Move beyond reporting to deliver trendanalysis and actionable recommendations. Build scalable, intuitive dashboards and data tools that empower recruiters and leaders to access and act on data independently. Partner with global TA and More ❯