6 of 6 Trend Analysis Jobs in Yorkshire

with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely with Salesforce and AWS specialists to coordinate upgrades, patch releases, and enhancements, ensuring minimal service disruption and adherence to ITSM … .and supporting Cloud environments across multiple customers. Demonstrable ITIL experience - able to deliver ITIL-aligned service management to external customers, including identifying service improvement opportunities through case and incident trend analysis. Solid grounding in ITIL - hands-on experience with incident, problem, and change workflows in complex, multi-vendor infrastructures. Excellent stakeholder management skills - focussed on service excellence and customer More ❯

with stakeholders at all levels. Strategic Participation: Attend Programme Delivery Groups (PDGs) and deliver crucial capital programme data to support informed investment decision making across the company. Reporting Tools & Trend Analysis: Lead the use of advanced reporting tools to analyse and present data on the capital programme, identifying trends in cost, time, and delivery performance across the company. More ❯

a daily health check status on the system – and analyse the results of the health check – ensuring to report anything to necessary stakeholders. Ensuring action is taken against any trend analysis Arranging STO, and Emergency CR as required from the monitoring analysis Being aware of all CST changes that could impact our services and mitigate against these More ❯

a daily health check status on the system – and analyse the results of the health check – ensuring to report anything to necessary stakeholders. Ensuring action is taken against any trend analysis Arranging STO, and Emergency CR as required from the monitoring analysis Being aware of all CST changes that could impact our services and mitigate against these More ❯

a working relationship with internal clients in the wider practice and where appropriate walk the internal client floors to maintain that visibility and act as an ambassador for IT. Trend Analysis and Problem Management. Work with a variety of Business and Technical teams to enhance service. Maintenance and Administration Manage and keep antivirus and other desktop security systems More ❯

a working relationship with internal clients in the wider practice and where appropriate walk the internal client floors to maintain that visibility and act as an ambassador for IT. Trend Analysis and Problem Management. Work with a variety of Business and Technical teams to enhance service. Maintenance and Administration Manage and keep antivirus and other desktop security systems More ❯