3 of 3 Trend Analysis Jobs in the East Midlands

service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned and resolved effectively. Youll … process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates are clearly documented. Track corrective and preventative actions through to completion, escalating blockers where ...

complex datasets into clear, actionable management information and partnering with stakeholders across IT and the wider business. In this role, you’ll provide insightful analysis and reporting to help drive portfolio performance and support key strategic decisions. You’ll generate and develop reports using business platforms within … date reporting under strict deadlines. A key part of the position is maximising SAS Viya to deliver high-quality reporting and analysis, alongside regular weekly and monthly data extraction and reporting cycles. You’ll use both internal database sets and SAS database mining software to develop solutions that meet ...

provide technical oversight on regulatory projects Lead the complaints handling process using the Internal Disputes Resolution Process where necessary and provide reporting and trend analysis to stakeholders. Reviewing calculations, validating data and supporting the core Member Services teams with high value, sensitive or technically complex cases. Keep … technical expert of team specific processes including system specifications, data, Scheme rules and procedures. Review the technical aspects of bulk project work, including data analysis, individual and bulk calculations and system updates. People management duties, as required. Compliance with Data Protection/Health and Safety/Quality Management processes ...