Castle Donington, Leicestershire, United Kingdom Hybrid / WFH Options
Adecco
Strategy, aimed at improving customer journeys. Create a sustainable model to share insights on diverse customer groups, engaging stakeholders across Customer Excellence, Connections, and Field Operations. Conduct stakeholder sentiment analysis related to customer journey enhancements. Represent the organisation externally in discussions that generate customer insights, relaying findings back into the business. analyse employee and operational data to identify satisfaction … drivers and root causes of dissatisfaction. Monitor and interpret various customer feedback to inform operational teams and contribute to the Customer Strategy. Conduct trendanalysis on customer queries and complaints to provide actionable insights. Communicate key customer insights to relevant teams, identifying opportunities for process improvements. Address data challenges by collaborating with the IT&D team to ensure … insights. optimise customer feedback survey design for maximum engagement and actionable insights. Knowledge, Experience, and Skills Required: Proven analytical capabilities with a strong background in statistical modelling and stakeholder analysis, preferably in marketing or sales. Proficient in programming languages such as Python or SQL and experienced with CRM systems and Excel. Familiarity with data visualisation tools like QuickSight or More ❯
from global sportswear labels to well-known fashion names – great opportunity to help drive sustainable profitability! The Role As the Data Insight Analyst, you will work closely deliver impactful analysis and insights to support Finance teams as well as other departments across the business. Your work will span commercial performance reviews, sales trendanalysis, and supporting new More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
TOPPS TILES
are done so using the set escalation process Responsible for keeping the knowledge base up to date and accurate, to support with driving first time fixes Identify improvements through trendanalysis and create ways of reducing incidents where possible, helping to decrease ticket volumes across the Service Desk. Work alongside the Service Desk team to effectively monitor business More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
improve our services. In this role, you will work with the ICT Quality Team to ensure robust testing pre-release of all reports and related dashboards, whilst performing statistical analysis, data mining and retrieval processes on large amounts of data to identify trends and provide in-depth insights. About you We are looking for someone who has proven experience … You will be a critical thinker, with strong skills in identifying key trends and insights from diverse data sources. The successful candidate will have experience with statistical techniques, including trendanalysis, segmentation and regression analysis. A track record in delivering actionable insights, with demonstratable experience in turning raw data into insights that influence business decisions and improve service More ❯
Employment Type: Permanent, Part Time, Work From Home
key performance indicators. Lead investigations and remediation efforts for cyber security incidents and alerts across diverse sources, including network, endpoint, cloud environments, and threat intelligence feeds. Perform in-depth trendanalysis to identify patterns and inform improvements in organisational controls and threat detection capabilities. Develop, maintain, and continuously improve documentation and reporting frameworks to support transparency, consistency, and More ❯