UX Research Jobs in London

1 to 25 of 66 UX Research Jobs in London

UX Researcher

London, United Kingdom
Pontoon
Job Title: Senior UX Researcher - Enterprise Location: London (Farringdon) & Welwyn Garden City - hybrid with fixed on-site requirement Employer: One of the UK's largest employers and a leading name in retail About the Role As a Senior UX Researcher, you'll play a pivotal role in shaping enterprise-level experiences that help a diverse colleague and supplier … proposition teams interact, delivering actionable insights that drive the design of enterprise tools and processes used at scale across the business. You'll collaborate with a multidisciplinary team of UX designers, product managers, engineers, and analysts, while working closely with design managers and the UX research lead to help set and drive the research … City. Every Tuesday, the team alternates between the two sites - candidates must be flexible and able to work from both locations. Key Responsibilities Own and lead generative and strategic UX research in the enterprise B2B supply chain vertical, focusing on suppliers, buyers, and propositions. Understand the needs of internal colleagues (Head Office and Commercial teams) and external More ❯
Employment Type: Contract
Posted:

Director, Product Design Research London, England

London, United Kingdom
Group M Worldwide Inc
to inform design and development. A strong leader with experience managing and mentoring research teams. Able to synthesize complex data into meaningful recommendations that guide product and UX/UI teams. Confident in articulating research findings to diverse stakeholders, influencing product direction with evidence-based insights. WHAT … WILL YOU DO? Research & Insights Generation Develop and communicate a clear vision and roadmap for research activities aligned with business and product goals. Conduct user research through interviews, focus groups, workshops, surveys, usability tests, and field studies to uncover pain points and opportunities. Analyze behavioral and analytics data (e.g., heatmaps, session recordings, funnel analysis … collaboration, innovation, and continuous improvement within the team. Provide mentorship and guidance to researchers, supporting their growth and development. Collaboration with Product & Design Teams Work closely with product managers, UX/UI designers, and data analysts to integrate research insights into product development. Collaborate with designers to translate research findings into design solutions, including wireframes More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Specialist User Researcher (Openreach Design Practice)

London, United Kingdom
BT Group
our User Experience team is playing a pivotal role in shifting the organisation from business-led to user-led design practices. This is where you come in.As a User Research Specialist , you'll be instrumental in shaping and evolving our UX research capability. You'll lead the development of our research practices and … team and wider business, championing the voice of the user at every step. What you'll be doing As a Specialist User Researcher , you'll: Shape and deliver user research strategies across multiple product areas, working closely with design and product teams. Lead complex discovery and research activities to uncover user needs and inform experience improvements. … for a Specialist User Researcher who brings a thoughtful, curious, and collaborative mindset to their work. You'll thrive in this role if you have: Strong experience in user research and/or UX design, with a user-centred mindset. Confidence in applying both qualitative and quantitative research methods. The ability to translate complex problems More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

User Researcher Inside IR35 Government

South West London, London, United Kingdom
Hybrid / WFH Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and … ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitative research, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front More ❯
Employment Type: Contract, Work From Home
Posted:

User Researcher Inside IR35 Government

London, United Kingdom
Hybrid / WFH Options
Interact Consulting Ltd
/JC/5928 Contact Name: James Clarke Telephone: My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if … this is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an … ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitative research, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Freelance mid-weight UX Researcher

London, South East, England, United Kingdom
Salt Search
needed) Work set-up: Remote Days: Full-time, 5 days per week, 9-6 pm, Monday - Friday Day rate: £290/day (maximum) Role Brief Conduct end-to-end UX research across digital products Deliver actionable insights to influence product strategy and innovation Collaborate with cross-functional teams, including design, product, and analytics Ideally have experience working … a global accounting and payroll technology company to accelerate growth through user-centred insights. As a Contract User Researcher, you'll plan and execute both qualitative and quantitative research, analyse data … and provide clear, actionable recommendations to key stakeholders. You'll be embedded in an agile team, advocating user-centred thinking, helping shape product strategy, and supporting continuous improvement of UX research practices. If you're a UX researcher with experience in digital environments and a passion for creating impactful, user-first experiences, send over your CV More ❯
Employment Type: Contractor
Rate: £290 per day
Posted:

Senior UX Researcher

London, United Kingdom
Ascendion
Role Overview Turn User Insights into Strategic Impact We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You’ll Do As a Sr. UX … to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the … Deep domain expertise in banking or fintech , with a strong grasp of regulatory requirements, trust signals, and accessibility best practices. Join us if you’re ready to elevate user research into a strategic superpower and help shape experiences that truly matter. More ❯
Employment Type: Permanent
Posted:

User Experience Researcher

London, United Kingdom
Ascendion
Job Description: We re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You ll Do As a Sr. UX Researcher, you will: Drive and … to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the … to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recruitment strategies. Basic understanding of effective design principles and how research informs UX and product decisions. Strong portfolio or work samples that demonstrate your research process, storytelling, and impact. Excellent storytelling and presentation skills that bring research to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

User Experience Researcher

London, United Kingdom
Ascendion
Job Description: We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You’ll Do As a Sr. UX Researcher, you will: Drive and … to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the … to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recruitment strategies. Basic understanding of effective design principles and how research informs UX and product decisions. Strong portfolio or work samples that demonstrate your research process, storytelling, and impact. Excellent storytelling and presentation skills that bring research to More ❯
Employment Type: Permanent, Contract
Posted:

Product Researcher

City of London, London, United Kingdom
Mentmore
workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and … opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. Help shape and maintain user research repositories and insight libraries to support continuous discovery. Prototyping and Experimentation Support the development of prototypes—from sketches and mockups to clickable journeys and lightweight MVPs. Pair with product managers and engineers … optimisation. Skills/Experience Professional Experience 3+ years of experience in a product, UX, research, or innovation-related role. Demonstrated ability to lead or support user research and translate insights into action. Hands-on experience working on digital product development, ideally in agile or cross-functional teams. Exposure to low-code or rapid prototyping tools More ❯
Posted:

Product Researcher

London Area, United Kingdom
Mentmore
workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and … opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. Help shape and maintain user research repositories and insight libraries to support continuous discovery. Prototyping and Experimentation Support the development of prototypes—from sketches and mockups to clickable journeys and lightweight MVPs. Pair with product managers and engineers … optimisation. Skills/Experience Professional Experience 3+ years of experience in a product, UX, research, or innovation-related role. Demonstrated ability to lead or support user research and translate insights into action. Hands-on experience working on digital product development, ideally in agile or cross-functional teams. Exposure to low-code or rapid prototyping tools More ❯
Posted:

Lead User Experience (UX) Designer

London, United Kingdom
Hybrid / WFH Options
Motability Operations
Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into … as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence user centred design Champion user centred design and inclusive … clear narratives, artefacts and measurable goals. Promote accessibility and inclusion, with strong practical knowledge of WCAG 2.2 and how to apply it across web and native experiences. Represent the UX discipline across Motability Operations, raising awareness of its value and impact. Shape end-to-end experiences Oversee experience quality from discovery through to measurement, ensuring the right problems are More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Freelance Senior Product Designer E-commerce, growth designer

London, South East, England, United Kingdom
Hybrid / WFH Options
Salt Search
Freelance Senior Product/UX Designer (E-commerce, Growth Design) Location: Victoria, London (Hybrid: 2 days in-house + 3 days remote) Start Date: Monday, 15th September End Date: Friday 28th November (3 months, strong chance of extension) Day Rate: £500/day (Inside IR35, via Umbrella only) Commitment: Full-time, 5 days per week Client: Global credit and … fintech company About the Role We're looking for a Senior Product/UX Designer to support e-commerce and subscription products. You'll play a key role in shaping the end-to-end experience, balancing user needs with commercial outcomes to drive growth. This role is ideal for someone with proven experience in subscription SaaS or e-commerce … and the ability to deliver hands-on UX, UI, and optimisation work in a fast-paced environment. What You'll Do Design across web & app e-commerce and subscription journeys (this previous experience is essential) Deliver end-to-end solutions in Figma, using a defined pattern library Lead discovery and usability testing to validate and optimise experiences Collaborate with More ❯
Employment Type: Contractor
Rate: £500 per day
Posted:

Senior Product Research Strategist

london, south east england, united kingdom
Landmark Group
about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE. This isn't a traditional research role; it's a hybrid position designed for … who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products. Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for … storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: Former consultants with experience in product-led or tech-driven projects. Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams. Individuals from tech-enabled companies with hybrid research/product structures. More ❯
Posted:

Senior Product Research Strategist

london (city of london), south east england, united kingdom
Landmark Group
about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE. This isn't a traditional research role; it's a hybrid position designed for … who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products. Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for … storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: Former consultants with experience in product-led or tech-driven projects. Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams. Individuals from tech-enabled companies with hybrid research/product structures. More ❯
Posted:

Senior Product Research Strategist

City of London, London, United Kingdom
Landmark Group
about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE . This isn't a traditional research role; it's a hybrid position designed … who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products. Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for … storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: Former consultants with experience in product-led or tech-driven projects. Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams. Individuals from tech-enabled companies with hybrid research/product structures. More ❯
Posted:

Product Research Specialist

london (city of london), south east england, united kingdom
Landmark Group
about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE. This isn't a traditional research role; it's a hybrid position designed for … who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products. Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for … storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: Former consultants with experience in product-led or tech-driven projects. Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams. Individuals from tech-enabled companies with hybrid research/product structures. More ❯
Posted:

Product Research Specialist

london, south east england, united kingdom
Landmark Group
about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE. This isn't a traditional research role; it's a hybrid position designed for … who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products. Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for … storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: Former consultants with experience in product-led or tech-driven projects. Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams. Individuals from tech-enabled companies with hybrid research/product structures. More ❯
Posted:

Product Research Specialist

City of London, London, United Kingdom
Landmark Group
about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE . This isn't a traditional research role; it's a hybrid position designed … who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products. Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for … storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: Former consultants with experience in product-led or tech-driven projects. Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams. Individuals from tech-enabled companies with hybrid research/product structures. More ❯
Posted:

Product Research Specialist

London Area, United Kingdom
Landmark Group
about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE . This isn't a traditional research role; it's a hybrid position designed … who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products. Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for … storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: Former consultants with experience in product-led or tech-driven projects. Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams. Individuals from tech-enabled companies with hybrid research/product structures. More ❯
Posted:

UX Designer - Hybrid - Central London

London, United Kingdom
Hybrid / WFH Options
Endeavour Recruitment Solutions
our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user base of students, scholars, librarians … and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from user experience … and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design language, basic UX writing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Designer

City of London, London, United Kingdom
Hybrid / WFH Options
LHH
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
Posted:

Service Designer

London Area, United Kingdom
Hybrid / WFH Options
LHH
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
Posted:

Service Designer

london, south east england, united kingdom
Hybrid / WFH Options
LHH
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
Posted:

Service Designer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
LHH
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
Posted:
UX Research
London
10th Percentile
£43,471
25th Percentile
£50,000
Median
£65,000
75th Percentile
£75,625
90th Percentile
£120,500