2 of 2 Unified Communications Jobs in Midlothian

operations. As a key liaison with senior management, the Telephony Lead will ensure that telephony solutions not only meet current business needs but also future proof the organization’s communications infrastructure. Benefits 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as … to find out about our other benefits What you’ll be doing Develop and implement a forward-looking telephony strategy that supports the organization's One Diligenta objectives, promoting unified and standardized telephony solution across all departments Lead the integration of new technologies, such as AI-driven communication tools, cloud-based telephony solutions, and advanced analytics, to enhance the … re looking for Advanced leadership capabilities with a track record of managing high-performing teams Deep understanding of modern telephony technologies, including cloud-based solutions, AI-driven tools, and unified communications platforms Strong business acumen with the ability to align technical initiatives with broader business strategies Excellent communication skills, with the ability to influence senior management and promote More ❯

What you'll be doing Develop and implement a forward-looking telephony strategy that supports the organization's One Diligenta objectives, promoting unified and standardized telephony solution across all departments Lead the integration of new technologies, such as AI-driven communication tools, cloud-based telephony solutions, and advanced analytics, to enhance the contact centre's operational efficiency and customer … re looking for Advanced leadership capabilities with a track record of managing high-performing teams Deep understanding of modern telephony technologies, including cloud-based solutions, AI-driven tools, and unified communications platforms Strong business acumen with the ability to align technical initiatives with broader business strategies Excellent communication skills, with the ability to influence senior management and promote More ❯