1 of 1 Unified Communications Jobs in the North East

time to join us on our journey as we grow and expand! Our mission: To deliver technology like no other! About the role We are looking for a Senior Unified Communications Engineer with a strong technical background and passion for problem solving. Working alongside the wider Service Desk, you will work towards continually driving home technical solutions whilst … putting our customer's needs first. You will be delivering exceptional customer service for cases which have been escalated to you. As a Senior Unified Communications Engineer, this could involve fixing a technical fault, answering a query or fulfilling a service request - anything that is needed to allow the customer to conduct their business. Our ideal candidate would … experts can understand. Efficiency is also important to succeed, as you will be managing a diverse workload. As a senior engineer you will be a technical escalation within the Unified Communications support team, offering guidance and mentoring colleagues. Communication with customers will take place over the phone and via email whilst utilising fault-finding programmes that assists you More ❯