2 of 2 Usability Testing Jobs in Kent

within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs … large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems ...

design thinking within the team. Experience Required: Proven experience in customer-centric environments, ideally within loyalty schemes or propositions. Strong background in User Research, Testing, UX/UI Design, and workshop facilitation. Excellent stakeholder management and influencing skills. Proficiency in Figma, Miro, and usability testing methodologies. Ability ...