left behind. You'll join our team of experienced accessibility specialists and gain hands-on experience in: Conducting accessibility audits to evaluate conformance with the latest WCAG standards Supporting usabilitytesting with disabled users Contributing to accessibility training for designers, developers, and content creators Collaborating with clients to build inclusive design strategies from the ground up You'll … support you in building confidence and delivering presentations. Key Responsibilities Evaluation Carry out expert accessibility reviews and detailed audits Collaborate with development teams to provide accessibility guidance Contribute to usabilitytesting (remote and in-person) Help clients improve user engagement through inclusive design practices Research Work alongside the team to understand users' needs through interviews, focus groups, and More ❯
are actionable. The role is based in our Edinburgh hub. What You'll Do Research Strategy: Quantitative Research: A quantitative methods expert, you will deliver surveys, A/B testing, and analytics to gather data on user behaviour and experience . Experience with tools such as Qualtrics, Pendo, Tableau, Chorus.ai and Salesforce preferred. Qualitative User Research : An expert in … user and customer Interviews, you will perform discovery, concept validation, and evaluative research (e.g., one-to-one interviews, surveys, prototype testing, usability) to gather insights into user needs, behaviours , and pain points . Experience with customer and user interview techniques is needed. Service design (and research informing service design) is an asset. Scanning and foresight research: Consolidate multiple … Future : Help define the product, customer and UX Research strategic direction of the product portfolio, using data and user insights to continuously improve solutions. Problem Solving : Identify and address usability issues and user experience problems to improve the overall user experience. Improve Continuously : Drive improvement by identifying , exploring, planning, and developing research methodologies, research plans, workshops, data analysis, and More ❯
Livingston, West Lothian, United Kingdom Hybrid / WFH Options
Sky
skill sets within the organisation. Proven experience of UCD design principles and methodologies, with an ability to create user journeys, user flows, sitemaps, wireframes and interactive prototypes. Experience conducting usabilitytesting; demonstrating an ability to plan, conduct and analyse your own studies. Proficient understanding of the latest tools and applications such as Figma, Sketch or other prototyping tools. More ❯
are not limited to: Carrying out tests across several mobile and web applications, writing and maintaining automated tests where possible (written in JS using Cypress) Completing feature and repression testing for projects Executing performance usabilitytesting Validating databases and test API's where necessary Replicating bugs reported by users and provide debugging information Getting involved in the … software development lifecycle early to implement Shift Left Testing Documenting bugs in Jira Liaising with 3 rd party integrators and internal stakeholders to ensure new functionality works effectively. About You To excel in this role, you'll need to be/have: Experience of mobile and web testing Knowledge of REST API's and Open API specs Ability More ❯