1 to 25 of 68 Usability Testing Jobs in the UK

Role As a Senior Service Designer at TCS Interactive , you will play a pivotal role in defining, designing, testing, and optimising end-to-end services that deliver meaningful outcomes for users, clients, and the business. Operating within a multidisciplinary product and experience design team, you will lead service design … service design capability, establish best practices, mentor colleagues, and promote a culture of experimentation, service validation, and continuous learning. You will leverage research, testing, and performance insights to ensure services are desirable, feasible, viable, accessible, and measurable. Key Responsibilities As a Senior Service Designer, you will: Lead the design ...

confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place … Required Skills & Experience Strong UX Research, User Research or Design Research experience. Expertise in qualitative research methods. Experience conducting customer interviews and research moderation. Usability testing and concept testing experience. Discovery research experience. Ability to synthesise complex findings into clear insights. Strong stakeholder engagement and communication skills. ...

confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place … Required Skills & Experience Strong UX Research, User Research or Design Research experience. Expertise in qualitative research methods. Experience conducting customer interviews and research moderation. Usability testing and concept testing experience. Discovery research experience. Ability to synthesise complex findings into clear insights. Strong stakeholder engagement and communication skills. ...

with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities … users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar ...

with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities … users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar ...

Defence specifically), of various user research techniques, including conducting User interviews, creating personas, mapping user journeys and pain points, designing wireframes and prototypes, conducting usability testing to iterate and improve the User Experience. You will be comfortable using the supporting tools for Agile product delivery such as JIRA …/Defect/Task Management), Confluence (Documentation/Comms), and Slack (collaboration/comms). Key Responsibilities Conduct user research using interviews, workshops, and usability testing with Senior stakeholders and end users. Create and maintain personas, user journeys, and experience maps to inform design decisions. Design wireframes, interactive ...

quantitative methods. Select appropriate research methodologies based on project objectives and user needs. Conduct user interviews, contextual enquiries, surveys, diary studies, workshops, and usability testing. Identify user needs, behaviours, motivations, and pain points. Ensure research activities are inclusive and representative of diverse user groups. Research Analysis & Insight Generation Analyse … Insight presentations Work collaboratively with UX Designers, Service Designers, Business Analysts, Product Owners, and Delivery Managers to ensure user needs remain central throughout delivery. Usability Testing & Iteration Plan and conduct usability testing for digital services and products. Analyse usability findings and provide evidence-based recommendations. ...

quantitative methods. Select appropriate research methodologies based on project objectives and user needs. Conduct user interviews, contextual enquiries, surveys, diary studies, workshops, and usability testing. Identify user needs, behaviours, motivations, and pain points. Ensure research activities are inclusive and representative of diverse user groups. Research Analysis & Insight Generation Analyse … Insight presentations Work collaboratively with UX Designers, Service Designers, Business Analysts, Product Owners, and Delivery Managers to ensure user needs remain central throughout delivery. Usability Testing & Iteration Plan and conduct usability testing for digital services and products. Analyse usability findings and provide evidence-based recommendations. ...

needs and behaviours Produce wireframes, user flows and interactive prototypes using Figma Collaborate with Product Managers, Developers and stakeholders throughout the design process Support usability testing and User Acceptance Testing (UAT) Present design concepts and confidently communicate your ideas Keep up to date with UX trends, accessibility … Product Design role Strong proficiency with Figma Experience creating wireframes, prototypes and user journeys Understanding of user research methodologies and usability testing Knowledge of responsive and mobile-first design principles Appreciation of accessibility and inclusive design Excellent communication and collaboration skills A genuine passion for learning and developing ...

improve user experience. What You'll Be Doing Planning and delivering user research across Discovery, Alpha, Beta and Live phases. Conducting user interviews, usability testing and research workshops. Selecting appropriate qualitative and quantitative research methods. Creating research plans, discussion guides and test scripts. Developing user personas, journey maps … other research artefacts. Producing wireframes and prototypes to support usability testing. Analysing research findings and presenting actionable insights to stakeholders. Working closely with Product Managers, Designers and Engineering teams within an Agile environment. Championing user-centred design and promoting best practice across the wider business. Supporting accessibility and inclusive ...

portfolio in data-visualization or analytics interfaces. • Experience designing within Salesforce or similar platforms. • Proficiency with design tools (e.g., Figma). • User-research and usability-testing expertise. • Understanding of accessibility (WCAG) and responsive design. • Financial services or enterprise B2B experience (preferred). Role/Services Responsibilities • Lead … manager (RM) dashboards and AI-driven interfaces. • Conduct user research and define end-to-end workflows. • Develop wireframes, prototypes, and high-fidelity designs. • Ensure usability and alignment with Salesforce platform constraints. • Support usability testing and iterative design refinement. ...

than maintain an existing product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance, this is the type of role … continuously improve those journeys A designer who can own the complete design process, taking ideas from discovery and customer research through wireframing, prototyping, usability testing, iteration and developer handover. This isn't a role for someone who only enjoys polished UI or high-level concepts, it's about ...

experienced Senior UX/Product Designer to lead end-to-end design activities across discovery, definition and delivery, helping shape enterprise products that improve usability, efficiency and decision-making within fast-paced trading environments. Responsibilities for the Contract Senior UX/Product Designer (Commodities) Lead … product design across discovery, research, ideation, prototyping, delivery and developer handover for complex enterprise applications. Conduct user research, stakeholder workshops and usability testing to understand user needs, validate solutions and drive evidence-based design decisions. Create journey maps, UX flows, wireframes and high-fidelity prototypes, designing intuitive, data ...

functional UX team Collaborate across squads to ensure delivery aligns with pillar UX strategy Create on-brand designs rooted in player insights, data, and usability best practices Drive user research and usability testing to optimize player engagement Leverage analytics, competitive analysis, and industry trends to inform decisions … User-centred & iterative design processes Interaction design & information architecture Visual design (typography, colour, layout, form) Wireframing, prototyping & user flows Accessibility & inclusive design Research & Evaluation: Usability testing (moderated, unmoderated, remote) Heuristic evaluation Data-informed design decisions Collaboration: Workshop facilitation & stakeholder engagement Clear presentation & communication of design rationale Strong cross ...

Personas Customer Journey Mapping Information Architecture Wireframing and Prototyping Responsive Web Design Design Systems Accessibility and Inclusive Design Mobile and Web Application Design Usability Testing UX Writing Fundamentals Figma and Modern Design Tools Practical Experience You will work on realistic design projects that may include: Website redesigns Mobile … application concepts User research exercises Wireframe creation Interactive prototypes Design system development Usability testing reports Portfolio projects This practical experience will help you develop a professional portfolio that demonstrates your capabilities to future employers. Ideal Candidate We are looking for individuals who: Have an interest in design ...

through research and insight. What They Need Someone who can lead and execute end-to-end UX research programmes, uncovering user needs through interviews, usability testing, journey mapping, surveys and behavioural analysis, then translating findings into meaningful product improvements Someone comfortable balancing strategic UX thinking with hands … environment (think large scale, global organisations) What You're Great At Planning and conducting a broad range of UX research activities, including user interviews, usability testing, competitor analysis, journey mapping and discovery work, with a proven ability to synthesise findings into actionable recommendations that influence product direction Using ...

Requirement Documents (PRDs), defining target users, user problems, business value, success metrics, scope, assumptions, risks and validation plans. Conduct customer interviews, workflow observation sessions, usability testing and discovery activities to understand how customers work today. Build and maintain a deep understanding of customer Jobs-to-be-Done, desired … environment. Proven experience creating Product Requirement Documents and translating customer problems into clearly defined product initiatives. Strong customer discovery skills, including interviewing, workflow analysis, usability testing and requirements validation. Demonstrable understanding of Jobs-to-be-Done, customer outcome-driven product development or similar product methodologies. Experience mapping customer ...

Design, UX Design, Customer Experience and website optimisation, you'll develop seamless digital experiences that not only delight users but also drive engagement, usability and business success. What you'll be doing as the UI/UX Graphic Design Specialist: Design engaging, user-friendly digital experiences across websites … online services. Improve customer journeys by identifying pain points and recommending effective solutions. Carry out user research, interviews and usability testing to better understand customer needs. Create personas, customer journey maps, user flows, wireframes and prototypes. Apply UX, UI and customer experience best practice to improve usability ...

product managers to identify research opportunities across the end-to-end product lifecycle. Plan and conduct research using a mix of methodologies, from usability testing and in-depth interviews to card sorts and concept testing. Balance generative and evaluative research to uncover needs, validate ideas, and inform product … efficiency) while maintaining research rigour and critical thinking. The ability to clearly demonstrate how your research influenced product decisions and outcomes. Proven expertise in usability testing, both moderated and unmoderated, including planning, facilitation, and analysis. Hands-on experience with qualitative methods such as interviews (moderated and unmoderated), diary ...

customer research. Using behavioural data, analytics and customer insight to identify opportunities. Forming hypotheses and validating ideas through experimentation, including A/B testing, heatmaps and usability testing. Designing end-to-end customer journeys, wireframes, prototypes and polished, high-fidelity user interfaces. Working closely with Product Managers … customer and business problems. Discovery, competitor analysis and user research. Using analytics and behavioural insight to inform design decisions. Experimentation through A/B testing, heatmaps, usability testing or similar validation methods. Creating exceptional UI with a strong eye for typography, layout, interaction design and accessibility. Working ...

closely with product, engineering, and delivery teams, you will take ownership of the full design lifecycle—from research and discovery through to wireframing, prototyping, testing, and optimisation. Projects will include AI-powered workflows, onboarding experiences, digital dashboards, operational platforms, customer-facing applications, and service delivery tools. Key Responsibilities Design … intuitive user journeys, wireframes, prototypes, and user interfaces for web-based and AI-powered platforms. Conduct user research, usability testing, and user feedback analysis to inform design decisions. Translate complex business and technical requirements into engaging and practical digital experiences. Collaborate with cross-functional teams to improve workflows ...

high-fidelity UI Influence product direction through problem framing, ideation, and prioritisation Balance customer needs with business and operational feasibility Use data, insights, and testing to continuously improve usability Ensure consistency across end-to-end journeys Contribute to and evolve design systems and patterns Champion accessible, inclusive … journey mapping, flows, and information architecture Comfortable working in ambiguity and shaping solutions with cross-functional teams Data-informed approach using user research and usability testing Strong balance of pace, quality, and commercial priorities Excellent communication skills with the ability to explain design decisions clearly Self-starter ...

user personas, customer journeys, user flows, wireframes and interactive prototypes. Work closely with Product Managers, UI Designers and Developers throughout the product lifecycle. Facilitate usability testing and use findings to refine and improve designs. Present design concepts and recommendations to stakeholders. Ensure designs align with accessibility standards … design across web and/or mobile platforms. Proficiency in Figma and other industry-standard design tools. Experience conducting user research and usability testing. Excellent communication and stakeholder management skills. Experience working within Agile environments. Desirable Previous experience within the retail or e-commerce sector . Knowledge of accessibility ...

design for AI specificities, handling model latency, designing "Human-in-the-loop" interfaces, and building user trust through transparency. Data-Driven Discovery: Proficient in usability testing and analyzing product analytics - Mixpanel, Hotjar, to validate design hypotheses. Nimble & Agile: You have a "startup brain." You know when to push … accessibility standards. Growth & Autonomy Define AI UX Standards: You will set the bar for how UX is practiced at Instantly, establishing the research and testing playbooks for the AI era. Path to Leadership: As a Lead hire, you will shape our design culture and help build the team ...

Service Designers, Product Managers, Developers, and Business Analysts Ensure designs meet GDS Service Standards and accessibility requirements (WCAG) Iterate designs based on research findings, usability testing, and stakeholder feedback Participate in workshops and contribute to multidisciplinary team activities Apply design patterns and best practices to ensure consistency across ...