Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning, designing and conducting interviews, workshops and usabilitytesting sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis … house research with users to test concept developments and prototypes using a wide range of quantitative and qualitative research methodologies, such as contextual interviews, pop-up interviews, surveys and usabilitytesting, to ensure that user needs are fully understood in the service design. Working collaboratively with the project team, designers and developers to turn user data into actionable … of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. 2. Planning, designing and conducting interviews, workshops and usabilitytesting sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hays
customer experience. This is a hands-on design execution role where you’ll use tools like Figma and our design system to create intuitive, accessible interfaces, conduct research and usabilitytesting, and present your designs to senior business owners for approval. Roles and Responsibilities: To be successful in the role, the role holder will be expected to: Define … constraints and support developers with any ongoing queries related to your designs Ensure consistency by using existing design systems and advocating for evolution where required Conduct user research and usabilitytesting, ensure insights are translated to actionable design improvements Use analytics to validate design hypothesis Build feedback loops into design processes to ensure continuous improvement Act as bridge … to deliver customer-centric digital experiences Experience of agile squads and scrum methodology Strong track record of end-to-end product design (wireframing, prototyping, interaction design, UI) and guiding usabilitytesting and research programs. Experience designing for authenticated portals or transactional journeys such as billing, payments and account management Strong communicator, able to present and defend design strategy More ❯
customer experience. This is a hands-on design execution role where you’ll use tools like Figma and our design system to create intuitive, accessible interfaces, conduct research and usabilitytesting, and present your designs to senior business owners for approval. Roles and Responsibilities: To be successful in the role, the role holder will be expected to: Define … constraints and support developers with any ongoing queries related to your designs Ensure consistency by using existing design systems and advocating for evolution where required Conduct user research and usabilitytesting, ensure insights are translated to actionable design improvements Use analytics to validate design hypothesis Build feedback loops into design processes to ensure continuous improvement Act as bridge … to deliver customer-centric digital experiences Experience of agile squads and scrum methodology Strong track record of end-to-end product design (wireframing, prototyping, interaction design, UI) and guiding usabilitytesting and research programs. Experience designing for authenticated portals or transactional journeys such as billing, payments and account management Strong communicator, able to present and defend design strategy More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Hays
customer experience. This is a hands-on design execution role where you’ll use tools like Figma and our design system to create intuitive, accessible interfaces, conduct research and usabilitytesting, and present your designs to senior business owners for approval. Roles and Responsibilities: To be successful in the role, the role holder will be expected to: Define … constraints and support developers with any ongoing queries related to your designs Ensure consistency by using existing design systems and advocating for evolution where required Conduct user research and usabilitytesting, ensure insights are translated to actionable design improvements Use analytics to validate design hypothesis Build feedback loops into design processes to ensure continuous improvement Act as bridge … to deliver customer-centric digital experiences Experience of agile squads and scrum methodology Strong track record of end-to-end product design (wireframing, prototyping, interaction design, UI) and guiding usabilitytesting and research programs. Experience designing for authenticated portals or transactional journeys such as billing, payments and account management Strong communicator, able to present and defend design strategy More ❯
london, south east england, united kingdom Hybrid / WFH Options
Hays
customer experience. This is a hands-on design execution role where you’ll use tools like Figma and our design system to create intuitive, accessible interfaces, conduct research and usabilitytesting, and present your designs to senior business owners for approval. Roles and Responsibilities: To be successful in the role, the role holder will be expected to: Define … constraints and support developers with any ongoing queries related to your designs Ensure consistency by using existing design systems and advocating for evolution where required Conduct user research and usabilitytesting, ensure insights are translated to actionable design improvements Use analytics to validate design hypothesis Build feedback loops into design processes to ensure continuous improvement Act as bridge … to deliver customer-centric digital experiences Experience of agile squads and scrum methodology Strong track record of end-to-end product design (wireframing, prototyping, interaction design, UI) and guiding usabilitytesting and research programs. Experience designing for authenticated portals or transactional journeys such as billing, payments and account management Strong communicator, able to present and defend design strategy More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Hays
customer experience. This is a hands-on design execution role where you’ll use tools like Figma and our design system to create intuitive, accessible interfaces, conduct research and usabilitytesting, and present your designs to senior business owners for approval. Roles and Responsibilities: To be successful in the role, the role holder will be expected to: Define … constraints and support developers with any ongoing queries related to your designs Ensure consistency by using existing design systems and advocating for evolution where required Conduct user research and usabilitytesting, ensure insights are translated to actionable design improvements Use analytics to validate design hypothesis Build feedback loops into design processes to ensure continuous improvement Act as bridge … to deliver customer-centric digital experiences Experience of agile squads and scrum methodology Strong track record of end-to-end product design (wireframing, prototyping, interaction design, UI) and guiding usabilitytesting and research programs. Experience designing for authenticated portals or transactional journeys such as billing, payments and account management Strong communicator, able to present and defend design strategy More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
suitable candidates Role Profile As a Design Researcher, you will play a pivotal role in shaping the future of our banking services. You will conduct qualitative and quantitative research, usabilitytesting, and user interviews to gather valuable insights that inform design decisions. Your work will directly influence product development, ensuring we meet and exceed our customers' needs. Key … Responsibilities: Conduct qualitative and quantitative research to gather user insights and identify pain points. Facilitate usabilitytesting and analyse results to recommend improvements. Conduct interviews and surveys to collect user feedback and preferences. Synthesize research findings and present actionable insights to stakeholders. Collaborate with cross-functional teams to integrate research into design processes. Test content to ensure clarity … narratives that guide product strategy. Contribute to projects centered around change, ensuring user perspectives are prioritized. Skills & Experience: Proven experience in qualitative and quantitative research methodologies. Strong skills in usabilitytesting and conducting user interviews. Excellent research synthesis skills, with the ability to distil complex information into clear, actionable insights. Strong influencing skills to effectively communicate research findings More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
business objectives and create best-in-class experiences Scoping and prioritising research activities in line with product and business timelines Quantitative analysis, leveraging tools like surveys, A/B testing, and behavioural analytics to uncover trends, understand and interpret data to measure usability, and validate hypotheses Qualitative exploration through interviews, usabilitytesting, field studies, diary studies … strong portfolio of impactful research work across industries, products, or platforms Proven expertise in both quantitative (e.g., survey design, statistical analysis, large-scale data interpretation) and qualitative (e.g., ethnography, usabilitytesting, contextual inquiry) research. Experience collaborating with and influencing C-suite or senior leadership Experience working in agile, cross-functional teams with product and design stakeholders Strong storytelling More ❯
Employment Type: Permanent, Part Time, Work From Home
designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usabilitytesting and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction … prototyping toolkits (e.g., GOV.UK and NHS.UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usabilitytesting methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders.. Ability to manage time effectively, meet deadlines, and balance More ❯
bradford, yorkshire and the humber, united kingdom
Mastek
designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usabilitytesting and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction … prototyping toolkits (e.g., GOV.UK and NHS.UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usabilitytesting methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders.. Ability to manage time effectively, meet deadlines, and balance More ❯
designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usabilitytesting and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction … e.g., GOV. UK and NHS. UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usabilitytesting methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders Ability to manage time effectively, meet deadlines, and balance More ❯
designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usabilitytesting and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction … e.g., GOV. UK and NHS. UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usabilitytesting methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders.. Ability to manage time effectively, meet deadlines, and balance More ❯
prototypes, bringing clarity to complex problems. Collaborate closely with engineering ensuring smooth implementation and maintaining design integrity throughout delivery. Make data-driven design decisions, using analytics, research insights, and usabilitytesting to inform direction. Translate user research and business requirements into elegant, practical design solutions. Design and execute A/B tests to validate hypotheses and measure impact. … quality UI craft. Experience designing complex, data-rich products or multi-brand environments. Strong proficiency in Figma and familiarity with modern design and prototyping tools. Experience with user research, usabilitytesting, and data-driven design. Awareness of accessibility standards (WCAG) and inclusive design principles. Excellent communication skills and the ability to influence stakeholders at all levels. Bonus: Experience More ❯
solutions. Design Holistic Experiences Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research Plan and run user interviews, usabilitytesting, and embed insights into every design decision. Facilitate Collaboration Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs Create solutions … guidelines and mobile UX best practices. A collaborative mindset and the ability to work cross-functionally to deliver innovative solutions. A strong grasp of interaction design, user behaviour, and usability principles. Commitment to inclusive UX design and accessibility from the start. Proficiency in Figma and confidence working with design systems. Experience with user research, usabilitytesting, and More ❯
solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usabilitytesting, and embed insights into every design decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions … guidelines and mobile UX best practices. A collaborative mindset and the ability to work cross-functionally to deliver innovative solutions. A strong grasp of interaction design, user behaviour, and usability principles. Commitment to inclusive UX design and accessibility from the start. Proficiency in Figma and confidence working with design systems. Experience with user research, usabilitytesting, and More ❯
explore solutions, and ship high-quality user interfaces Develop interactive prototypes to test ideas and gather feedback from users and stakeholders Plan and conduct user research, including interviews and usabilitytesting, to inform and validate design decisions Use qualitative and quantitative insights (product analytics, client feedback, user testing) to iterate and improve product experiences Work across multiple … have: 3+ years of experience designing digital products, ideally in B2B SaaS environments A proven track record of designing complex workflows and data-heavy interfaces with a focus on usability and clarity Experience owning design for new product features from problem definition through to delivery Proficiency in creating and maintaining design systems or reusable component libraries Hands-on experience … conducting user research (e.g., interviews, usabilitytesting, prototyping for validation) Strong cross-functional collaboration skills—comfortable working closely with PMs and engineers in a fast-moving team A portfolio showcasing thoughtful interaction design, clear visual hierarchy, and strategic design decisions Comfort with modern design tools (e.g., Figma) and prototyping methods A self-starter mindset—able to join where More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GoodFit.io
explore solutions, and ship high-quality user interfaces Develop interactive prototypes to test ideas and gather feedback from users and stakeholders Plan and conduct user research, including interviews and usabilitytesting, to inform and validate design decisions Use qualitative and quantitative insights (product analytics, client feedback, user testing) to iterate and improve product experiences Work across multiple … have: 3+ years of experience designing digital products, ideally in B2B SaaS environments A proven track record of designing complex workflows and data-heavy interfaces with a focus on usability and clarity Experience owning design for new product features from problem definition through to delivery Proficiency in creating and maintaining design systems or reusable component libraries Hands-on experience … conducting user research (e.g., interviews, usabilitytesting, prototyping for validation) Strong cross-functional collaboration skills—comfortable working closely with PMs and engineers in a fast-moving team A portfolio showcasing thoughtful interaction design, clear visual hierarchy, and strategic design decisions Comfort with modern design tools (e.g., Figma) and prototyping methods A self-starter mindset—able to join where More ❯
Nottinghamshire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Limited
from marketing to web development. This is a hands-on role where you’ll: Own the end-to-end design process from research and prototyping to final UI Run usabilitytesting, user insight studies, and conversion audits (think Hotjar, Figma, and beyond) Lead the visual and interaction design for digital platforms, with a focus on e-commerce optimisation … experience designing for e-commerce or digital product environments, ideally B2B or trade-based Hands-on expertise with Figma, Adobe Creative Suite, and prototyping tools Strong UX research skills – usabilitytesting, insight gathering, conversion tracking A keen visual eye and ideally a background in or understanding of graphic design The ability to work autonomously, drive your own roadmap More ❯
Sutton-in-Ashfield, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Big Red Recruitment
stakeholders, from marketing to web development.This is a hands-on role where you’ll: Own the end-to-end design process from research and prototyping to final UI Run usabilitytesting, user insight studies, and conversion audits (think Hotjar, Figma, and beyond) Lead the visual and interaction design for digital platforms, with a focus on e-commerce optimisation … experience designing for e-commerce or digital product environments, ideally B2B or trade-based Hands-on expertise with Figma, Adobe Creative Suite, and prototyping tools Strong UX research skills – usabilitytesting, insight gathering, conversion tracking A keen visual eye and ideally a background in or understanding of graphic design The ability to work autonomously, drive your own roadmap More ❯
EMIS, Vision, SystemOne, Epic) and healthcare workflows to contextualise user challenges and opportunities End-to-End Research: Lead qualitative and quantitative research efforts, including user interviews, field studies, surveys, usabilitytesting, and advanced analytics, to understand the needs of healthcare professionals and patients Data-Driven Insights: Collate and synthesise data into actionable insights and recommendations, creating research reports … workflows and the unique challenges of designing for healthcare environments Proven experience working with EHR systems and other healthcare technologies Research Skills: Advanced expertise in qualitative research (e.g., interviews, usabilitytesting) and quantitative research (e.g., surveys, statistical analysis) Proficiency in tools such as SPSS, R, Python, or equivalent for data analysis, and Tableau, Power BI, or similar for More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GRIDSERVE
wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research, interviews, and usabilitytesting to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual … robust portfolio that showcases digital-first UX projects, demonstrating design thinking and measurable impact. Experience & Expertise: Portfolio: Research Skills: Proven ability to conduct and synthesise user research, including remote usability tests, A/B testing, and data analysis. Digital Analytics Familiarity: Experience working with digital analytics tools to extract user insights and inform design decisions. Communication Skills: Excellent More ❯
wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research, interviews, and usabilitytesting to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual … robust portfolio that showcases digital-first UX projects, demonstrating design thinking and measurable impact. Experience & Expertise: Portfolio: Research Skills: Proven ability to conduct and synthesise user research, including remote usability tests, A/B testing, and data analysis. Digital Analytics Familiarity: Experience working with digital analytics tools to extract user insights and inform design decisions. Communication Skills: Excellent More ❯
london, south east england, united kingdom Hybrid / WFH Options
GRIDSERVE
wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research, interviews, and usabilitytesting to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual … robust portfolio that showcases digital-first UX projects, demonstrating design thinking and measurable impact. Experience & Expertise: Portfolio: Research Skills: Proven ability to conduct and synthesise user research, including remote usability tests, A/B testing, and data analysis. Digital Analytics Familiarity: Experience working with digital analytics tools to extract user insights and inform design decisions. Communication Skills: Excellent More ❯
slough, south east england, united kingdom Hybrid / WFH Options
GRIDSERVE
wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research, interviews, and usabilitytesting to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual … robust portfolio that showcases digital-first UX projects, demonstrating design thinking and measurable impact. Experience & Expertise: Portfolio: Research Skills: Proven ability to conduct and synthesise user research, including remote usability tests, A/B testing, and data analysis. Digital Analytics Familiarity: Experience working with digital analytics tools to extract user insights and inform design decisions. Communication Skills: Excellent More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
GRIDSERVE
wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research, interviews, and usabilitytesting to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual … robust portfolio that showcases digital-first UX projects, demonstrating design thinking and measurable impact. Experience & Expertise: Portfolio: Research Skills: Proven ability to conduct and synthesise user research, including remote usability tests, A/B testing, and data analysis. Digital Analytics Familiarity: Experience working with digital analytics tools to extract user insights and inform design decisions. Communication Skills: Excellent More ❯