9 of 9 Usability Testing Jobs in the North East

user-focused and data-driven. This is a fantastic opportunity for someone passionate about research-led design who thrives in a collaborative, agile environment. Key Responsibilities Conduct user interviews, usability testing, and other research methods to gather insights and feedback. Analyse how users perform tasks to identify opportunities for improved experiences. Create and maintain user personas , journey maps … design outcomes. Present research findings and design concepts or prototypes to stakeholders for review and decision-making. Actively participate in team discussions and provide innovative solutions to design or usability challenges. Stay up to date on UX trends, research methodologies, and best practices to continuously improve the user experience. About You You’re an experienced and curious researcher who More ❯

within central government or large-scale public sector programmes Strong understanding of user-centred design principles and agile delivery environments Experience with a range of research methods (e.g., interviews, usability testing, surveys, field research) Ability to communicate findings clearly and influence decision-making Knowledge of accessibility, inclusion, and digital service standards Excellent stakeholder management and facilitation skills More ❯

Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct usability testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in More ❯

varied industries — bringing fresh perspectives to the world of digital banking. Excellent communication and stakeholder management skills. Nice to Have Experience within financial services or digital banking. Hands-on usability testing and evaluative research experience. Why Join? You’ll be part of a major organisation at the forefront of digital transformation in financial services — where research truly shapes More ❯

insights into practical improvements. Your work will ensure that every product and service delivered is intuitive, accessible and built around real user behaviour. Key Responsibilities: Conduct user interviews and usability testing to gather insights and feedback. Create user personas and journey maps to visualize user experiences. Collaborate with cross-functional teams to ensure design consistency and alignment with More ❯

and prioritize product roadmaps that balance user needs, policy goals, and compliance requirements. Manage stakeholder expectations by communicating clear timelines, progress updates, and outcome metrics. Conduct user research and usability testing to ensure services are accessible, inclusive, and compliant with government digital standards. Develop data-driven strategies to measure product performance and inform decision-making. Coordinate with cybersecurity More ❯

and prioritize product roadmaps that balance user needs, policy goals, and compliance requirements. Manage stakeholder expectations by communicating clear timelines, progress updates, and outcome metrics. Conduct user research and usability testing to ensure services are accessible, inclusive, and compliant with government digital standards. Develop data-driven strategies to measure product performance and inform decision-making. Coordinate with cybersecurity More ❯

and prioritize product roadmaps that balance user needs, policy goals, and compliance requirements. Manage stakeholder expectations by communicating clear timelines, progress updates, and outcome metrics. Conduct user research and usability testing to ensure services are accessible, inclusive, and compliant with government digital standards. Develop data-driven strategies to measure product performance and inform decision-making. Coordinate with cybersecurity More ❯

the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating More ❯