1 of 1 Use Case Jobs in Somerset

What you'll do You will operate as a business facing specialist in Microsoft Dynamics. At its core the role involves helping implement and optimise D365 systems for use across the YTL UK Group. The principal responsibilities of the role include: understanding business processes, objectives, and pain points to gather and document a fit gap analysis into our … entities, workflows, and forms and having a good source of knowledge of the D365 suite of applications training end-users and providing documentation to ensure they can effectively use the D365 system and its features assisting the Quality Assurance team with system testing, and further developing test plans to validate that the system meets the defined requirements assisting … E.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management excellent D365 productknowledge, e.g. modules, services, Developer tool suites, use cases, case studies prior experience in a relevant role(e.g. Business Analyst) using D365 toolsets prior experience in relevant projects (e.g. good portfolio of experience and project involvement in end-to More ❯