1 to 25 of 32 User-Centered Design (UCD) Jobs in the City of London

mission-critical solutions in the N ational Security sector . Working as part of a collaborative, cross-functional environment, you’ll be involved in the end-to-end design of secure, scalable and intuitive digital platforms that make a real-world difference. This is an opportunity to join a globally recognised organisation that offers exceptional progression routes , structured … training , and access to a diverse project portfolio across the sector. Key Responsibilities: Lead and contribute to the research, design and prototyping of user-focused digital products for secure government and defence clients. Work closely with product owners, developers, analysts, and client stakeholders to understand complex requirements and design challenges. Design clean … with engineering teams to ensure accurate handover of assets and a smooth implementation process. What We're Looking For: 3–5 years of experience in UX/UI design, ideally with experience working in complex or regulated sectors (e.g. government, defence, health, finance). Strong portfolio demonstrating user-centred design with a focus on More ❯

research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence User Centred Design (UCD) Play a lead role in continuously improving our design methodology and keep abreast of new tools and processes Represent and grow awareness of the UX team throughout the … business Build strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility with a … hear and understand what is said and not said, and with nuanced comprehension of meaning and intent Driven by change. Constantly looking for ways to improve, grow and expand UCD Very strong communication skills, able to present and communicate to different types of audiences using a variety of artifacts and methods Hands-on experience in roles such as Senior or More ❯

we have a top end budget of £55000 + full bens available. Primary skills and experience required: Must hold active SC Clearance Grounding in user-centred design, from concept to final delivery. Ability to build prototypes using code to create dynamic prototypes using HTML, CSS and JavaScript. Experience using a range of design tools … to present designs and justify decisions you’ve made using an evidence-based approach. Proven Stakeholder Management and Client Engagement experience Proven ability to create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes. Experienced in rapid paper and digital prototyping. Any experience working with GDS Prototyping Toolkit would also be highly advantageous More ❯

everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help … with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and delivery, embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design … third-party components. Requirements Security Clearance: Must hold active SC clearance. Experience designing services within central government or public sector contexts. A strong portfolio showcasing evidence-based service design work across complex systems. Experience working with multidisciplinary teams in agile environments. Skilled in journey mapping, service blueprints, and identifying pain points across user flows. Understanding of More ❯

Mastek is seeking a UCD lead to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying UCD methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your … approach to transformation and the provision of user centred designer leadership. As a lead, you will contribute to the development of our UCD strategy, take the lead on client engagements collaborating closely with Mastek and client colleagues, line manage and mentor team members, and contribute to business growth. Key Responsibilities: User-centred design leadership … and strategy Scope, deliver and lead end-to-end UCD activities in a variety of programme contexts. Plan and execute appropriate UCD activities based on project needs. Clearly articulate project and work to resolve problems, scopes, and success criteria to diverse audiences through compelling presentations. Support clients through all phases of the UCD process, from ideation to implementation. Create, maintain More ❯

environment and are driven to create exceptional user experiences. Role Overview: As a senior designer, you will play a critical role in leading and shaping the design vision for our platform. You will be responsible for overseeing the … design process from concept to delivery, ensuring seamless user experiences across the board. You’ll will collaborate with cross-functional teams, and champion user-centered design principles. If you're looking for an opportunity to make a meaningful impact in a dynamic, growth-oriented fintech company, this is the role … expertise. Proven ability to lead and inspire a diverse team of designers. Solid experience designing and delivering fintech products or complex platforms, with a deep understanding of user-centered design principles. Strong ability to collaborate with cross-functional teams, including product management, engineering, and marketing. Excellent communication skills, both written and verbal, with the More ❯

are looking for a Product Designer with strong UX capabilities and solid UI skills to join their team on a 6 month contract. You'll contribute to the design of critical customer journeys in the digital banking space, including: Sending payments; Requesting payments; Splitting payments; Sending money to ATM's; Scanning QR codes to pay; Transferring between foreign … currency accounts, etc. Working under the guidance of a Senior UX Lead, you'll be responsible for shaping seamless, user-focused experiences that align with our design … system and meet high usability standards. Key Responsibilities: Design end-to-end user journeys and interfaces for mobile and web banking features Apply user-centered design principles to solve complex interaction problems Deliver high-fidelity UI designs using our existing design system Work closely with UX leads, product More ❯

elevate satisfaction and drive engagement. Key Responsibilities: ? Insightful Research: Utilize your expertise to conduct deep user research within the retail and consumer goods sectors, informing impactful design strategies. ️ Design Excellence: Showcase mastery of design tools (e.g., Adobe XD, Sketch, Figma) to craft compelling wireframes, prototypes, and user flows. ? Collaborative Spirit … Partner effectively with developers and stakeholders to ensure seamless implementation aligned with brand goals. ? User Advocacy: Champion user-centric design principles throughout the product lifecycle, ensuring intuitive interactions that resonate with users. Required Skills and Experience: ? Proven Expertise: Bring a strong track record as a UX Designer, demonstrating successful projects within retail or consumer … goods industries. ? Design Tools Mastery: Proficiency in industry-standard tools, with a portfolio highlighting your creative process and impact. ? Communication Skills: Strong verbal and written communication skills are essential for effective collaboration and articulating design decisions. ?️ Collaborative Approach: Thrive in a team environment, contributing ideas and influencing design directions. Why is this interesting? ? Impactful More ❯

solutions grounded in real customer needs. This is an integral role and will play a lead role in continuously improving the design methodology, tools, processes and embedding UCD principles across the business. You will also developing, mentoring a leading a team of 3-5 UX Designers. What you'll bring.... Extensive hands-on experience in roles such as … inform the user experience and present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Experiencing of cementing UCD design principles with a business. Strong leadership skills with a passion for developing and mentoring people Very strong communication skills, able to present and communicate to different types More ❯

Product Designer with strong start up experience in the e-commerce world to help shape the journey for them! This is a high-impact role where you’ll design intuitive, engaging, and high-performing experiences for a new kind of commerce platform. From concept to launch, you’ll work cross-functionally with product, engineering, and marketing to bring … ideas to life and fast. 🔧 What You’ll Do Own the end-to-end product design process: research, wireframes, prototypes, visuals Create seamless user journeys for web and mobile that drive engagement and conversion Turn business goals and user needs into polished, delightful digital experiences Use data and user feedback to iterate … and improve design performance Contribute to (and evolve) their design systems and visual language ✅ What We’re Looking For 5+ years in UX/UI or product design in e-commerce/social-driven platforms A strong portfolio showcasing user-centric design, clean UI, and real-world impact Mastery of More ❯

business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. … work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A More ❯

multidisciplinary product teams and portfolios, managing the full product lifecycle from discovery through to large-scale delivery. With a deep understanding of agile methodologies, user-centred design, and service design, you know how to turn complex challenges into impactful, user-focused solutions. You've successfully scaled products from early prototypes to mature More ❯

UX Design/Researcher – Contract 3-4 months + My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory … group, and conduct interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences … and pain points. Develop interactive prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. More ❯

modernisation of the current products and processes within the business. Experience Required: Experience as a UX/Service Designer with a strong portfolio demonstrating user-centred design expertise. Deep understanding of design principles and best practices. Proven experience with user-centred design methodologies, including the ability to explain design … teams. Good knowledge of Agile methodologies and experience working in Agile environments. Comfortable working in cross-functional teams, contributing independently and alongside other UX professionals. Proficiency with UX design tools, such as Figma, Sketch, and Axure. Passion for human cognition and behaviour, with a focus on enhancing user experiences. Ability to manage multiple projects at different … Responsibilities: Workshop Facilitation – Organise and lead workshops to gather high-level user requirements, define user journeys, and create service blueprints. User-Centred Design Outputs – Develop user flows, layout anatomies, and concept designs based on user journeys and business requirements. Prototype Development – Produce low-fidelity and high-fidelity designs More ❯

remote work setup and occasional client visits. You will work with a public sector client, with an emphasis on GDS experience. Our client values user-centred design, critical thinking, problem solving, and digital service development. As a User Researcher, you will: Collaborate with Product Managers, Designers, Developers, and other Researchers to plan and execute … external factors affecting user experience, including business, policy, and technical constraints. Present research findings and involve the team in analysis to foster empathy and evidence-based design decisions. Promote user-centred design and research best practices within teams and the wider organization. Required skills and experience include: Proven experience leading user research using behavioral and attitudinal methods. Experience across various product lifecycle phases from discovery to delivery. Knowledge of GDS service standards and design principles. Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in agile, multidisciplinary teams influencing product design through insights. Familiarity with using prototypes for hypothesis testing and journey validation. Knowledge More ❯

to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record … initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis. • Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes • Working experience in creating, prioritizing … legal industry (working with lawyers and law firms) is an added bonus Specifications: • Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers • Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with More ❯

a rare blend of talent—a Delivery Manager who brings together the strategic mindset of a Product Manager, the empathy of a User-Centred Design (UCD) leader, and the delivery rigour of an experienced Agile practitioner in the UK government sector. You will work at the heart of multidisciplinary teams delivering complex public-facing digital services. … on value delivery and team health. Champion iterative delivery, fast feedback loops, and lean approaches to solving problems. User-Centred & Product Thinking Act as the glue between UCD, product, and technical teams—ensuring the user voice drives service design. Translate user research insights into delivery plans, prioritising features based on user value … Prepare for and contribute to service assessments, spend approvals, and assurance boards. Work with commercial and finance colleagues to ensure timely procurement and contract alignment. Essential Skills & Experience Strong UCD/Product background: Prior experience as a product manager, user researcher, or service designer before moving into delivery. GDS/GOV.UK experience: Extensive delivery experience in UK government More ❯

basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other … experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you … using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi More ❯

reinsurance products. Due to company growth, the team are looking for a Lead Product Designer to join their UX Domain team to be responsible for the planning, development, design and implementation strategies for the company’s specialty products. You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products … and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best practices Create and deliver user centred design solutions for internal and … external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up to £100,000 + 17.5% bonus 25 days annual leave + More ❯

reinsurance products. Due to company growth, the team are looking for a Lead Product Designer to join their UX Domain team to be responsible for the planning, development, design and implementation strategies for the company's specialty products. You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products … and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best practices Create and deliver user centred design solutions for internal and … external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Hybrid working: 2 days in the office Salary up to £100,000 + 17.5% bonus 25 days annual leave + bank More ❯

help us craft seamless, intelligent user experiences that empower our community to invest with confidence. 🧩 About the Role As our Senior Product Designer, you will lead design initiatives across mobile and web. You’ll play a key role in simplifying complex investment journeys, making them engaging and accessible. Success in this role looks like: Driving high … impact product decisions based on user insights Launching intuitive features that boost trust and conversion Elevating our design system and brand expression You’ll work closely with Product, Engineering, and Growth to turn ideas into elegant solutions that scale. 🎯 Responsibilities Lead the end-to-end design process: research, ideation, prototyping, UI, testing, and iteration … Design simple, elegant experiences for complex investment flows Build and maintain our design system and visual guidelines Collaborate cross-functionally to align product, business, and brand goals Use data and user insights to inform design decisions Help shape the culture of design within the company 🧠 Qualifications 4+ years of product More ❯

looking for a UI Designer to join a mission-driven, fast-growing brand based in London. This is a hybrid role (3 days/week) reporting to the Design Director. You’ll play a key role in shaping and evolving the brand’s website and digital experience, maintaining a seamless blend of brand expression, functionality, and user-centred design. Design Stack: Figma Adobe Creative Suite (Illustrator, Photoshop, InDesign) Basic HTML/CSS understanding UI animation tools (nice to have) What You’ll Do: Design and evolve pages, forms and flows for both public-facing and member-only areas of the website Build and maintain efficient, reusable design systems and … expressions (emails, social media, special projects) Champion brand consistency and elevate user experience across all touchpoints About You: 3+ years of experience in UI or digital design Proficient in Figma and Adobe CS, with a strong eye for detail and layout Experience working alongside developers and understanding implementation constraints Strong understanding of UX principles and digital More ❯

Analytics Consultant London Hybrid From £65,000 About Us At Mezzo Labs, we’re proud to be at the forefront of innovation, committed to transforming the technology and design landscape across the UK and beyond. Our mission is to empower businesses and individuals with cutting-edge solutions that enhance productivity, creativity, and efficiency. We specialise in developing intuitive … weekly status calls for a multinational client, covering project updates and budgets. Capture action items, align team members, and ensure timely project delivery. Project Delivery & High-Value Consulting: Design high-level Martech architecture diagrams and manage data discrepancy diagnostics, providing recommendations for resolution. Reporting & Cross-Selling: Present findings and suggest additional projects to clients. Draft scoping documents for More ❯

hesitate to get in touch with mayank.yadav@ascendion.com Job Description: Role Overview Lead Visual Innovation That Transforms Ideas into Extraordinary Experiences At part of Ascendion, we believe exceptional design goes beyond aesthetics—it's about crafting visual narratives that captivate, inspire, and drive meaningful connections between brands and their audiences. As a Creative Lead, you'll spearhead visual … innovation across our diverse client portfolio, transforming complex challenges into stunning, purposeful design solutions. You'll blend strategic thinking with creative excellence, leading talented teams to push boundaries and deliver work that doesn't just meet expectations, it redefines them. What You’ll Do As a Creative lead, you will: Drive exceptional visual experiences from concept to launch … inspiring creative teams to deliver consistently exceptional work. Deep expertise in design systems architecture, digital UX principles, interaction design, and comprehensive understanding of user-centered design methodologies. Strong creative vision paired with the ability to articulate design rationale compellingly to diverse stakeholders, from creative peers to C-suite More ❯

future of their offering. They’re looking for someone with strong UX foundations, product thinking, and experience collaborating closely with developers. You’ll take full ownership of the design function, working across internal tools, multi-layered user journeys, and contributing to the visual layer as needed. With an ambitious product roadmap ahead, they’re now hiring … their first in-house Product Designer. 🔍 What you’ll be doing: Take full ownership of UX and product design across internal and external platforms Build the company’s first design system from scratch Translate complex ideas into elegant, user-centric design solutions Work alongside a visual designer and collaborate closely with engineers More ❯