15 of 15 User-Centered Design (UCD) Jobs in the North East

in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: You will work with creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a … range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design as part of delivery best practice across all digital products and services. In our team you will learn: To develop new and existing skills in a wide range of design software. Design knowledge, and the ability to design transformational services working closely with our UX & Design Team. New ways of collaborative working with our design teams and other specialisms. As an Interaction Designer, you will: Create high quality designs which are clear and accessible. Use various design and More ❯

teams, ensuring best practices and high-quality delivery. Engage with senior stakeholders to influence strategy and secure alignment. Ensure compliance with GDS standards and user-centred design principles. Drive measurable outcomes and continuous improvement across the product lifecycle. Skills & Experience Proven experience as a Lead Product Manager in large-scale digital programmes. Strong … leadership and stakeholder management skills at senior levels. Deep understanding of agile delivery and product management frameworks. Experience of GDS standards and user-centred design (UCD). (ESSENTIAL) Ability to manage multiple priorities and deliver at pace. If this role sounds like an excellent fit, Apply now! To From Record Yes No Always use these settings More ❯

closely with delivery teams to ensure timely and high-quality outputs. Engage with stakeholders to gather requirements and manage expectations. Apply GDS standards and user-centred design principles throughout the product lifecycle. Monitor performance and iterate based on data-driven insights. Skills & Experience Strong experience as a Product Manager in digital service delivery. Excellent communication and More ❯

closely with delivery teams to ensure timely and high-quality outputs. Engage with stakeholders to gather requirements and manage expectations. Apply GDS standards and user-centred design principles throughout the product lifecycle. Monitor performance and iterate based on data-driven insights. Skills & Experience Strong experience as a Product Manager in digital service delivery. Excellent communication and More ❯

As an Interaction Designer, you'll work at the heart of an agile, multidisciplinary team to design user-centred digital services that are simple, accessible, and effective. You'll turn complex government processes into intuitive, seamless user journeys to make services that work for everyone. Responsibilities Collaborate with user researchers, content designers … and service designers to translate insights into design solutions. Create wireframes, prototypes, and design patterns that meet GOV.UK Design System standards. Advocate for accessibility, inclusivity, and evidence-based design decisions. Iterate designs based on user feedback, analytics, and testing results. Contribute to design critiques, share best practices, and … help shape design standards across the organisation. Key Requirements and Skills Active Security Check (SC) clearance (essential) Proven experience designing digital products or services within large or complex organisations (government experience desirable) Strong knowledge of user-centred design, accessibility, and interaction patterns Ability to prototype and communicate design ideas clearly to technical More ❯

delivery Proven leadership in product vision and lifecycle management A user-centred mindset and strategic thinking Excellent stakeholder management skills Strongly aligned with User Centered Design If this role sounds like an excellent opportunity and a strong fit for you, Apply Now! To From Record Yes No Always use these settings More ❯

team. This is a high-impact role focused on improving user journeys and ensuring alignment across multiple teams and stakeholders. Key Responsibilities Lead agile delivery across design, research, testing, and development workstreams. Facilitate agile ceremonies, maintain delivery plans, and produce progress reports. Collaborate with senior stakeholders to ensure delivery alignment across departments. Drive adherence to GDS … standards and user-centred design principles. Manage complex team dynamics and foster a culture of collaboration and continuous improvement. Skills & Experience Proven experience as an Agile Delivery Manager in digital service delivery. Strong stakeholder … management skills, including engagement with senior leaders. Deep understanding of agile methodologies and tools (e.g., Jira). Experience of GDS standards and user-centred design (UCD) principles. (Essential) Ability to plan and deliver across multiple workstreams in a structured, strategic way. If you're an experienced Delivery Manager who can lead complex digital projects and build More ❯

wider private/public/third sector digital landscape - including public sector procurement and contracting frameworks or supplier management. Experience Essential Significant demonstrable experience and understanding of user-centered design, technology and data perspectives. Experience of applying an agile methodology and mindset to all aspects of your work, using an iterative method and flexible … needs and overall objectives. Experience of utilising and driving product insight and other data to evaluate needs and priorities, whilst using your understanding of user centric design, technology and data perspectives, to ensure that products benefit from relevant innovations, remain future proof and aligned to moving technology and best practice, focused on user … developing and maintaining a product roadmap which is fit for purpose and meets organisational requirements. Desirable Detailed knowledge of NHS and NHSBSA services would be desirable. User-centred service design practices and methodologies for public-facing, business-facing or internal services and applications. Line management and recruitment experience. Experience coaching and mentoring staff in agile ways More ❯

the NHS Business Services Authority (NHSBSA) has an exciting opportunity for you to join us as a Lead Technical Architect (AWS). Our Digital, Data and Technology team design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. We deliver relevant and valuable services to millions of users with … much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help … You provide guidance to the technical community, planning out the future technical landscape via the use of long-term roadmaps and plans. 10. Turning business problems into technical design - you are responsible for designing information systems characterised by medium levels of risk, impact, and business or technical complexity. You work across multiple services, justifying technical decisions that affect More ❯

Content Designers (or UX Designers) use data and research to create, update and review content so that it is consistent across client services and in line with client design principles and standards. They design both micro- and long-form content to meet user needs and make complicated language and processes easy to understand. They … products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design as part of delivery best practice across all digital products and services. Content Designers are … quality content (both micro- and long-form content) which is clear, easy to understand, and accessible for all audiences across multiple platforms and devices. Lead and align content design activities, ensuring teams take a user-centred, evidence-based approach to content design and delivery. Use data and research findings to inform your content decisions. More ❯

Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security Check) clearance and be comfortable working in a … fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct usability testing and user interviews … activities in line with government service standards and ethical research principles. Skills Required Proven experience as a User Researcher in a digital, user-centred design environment (preferably within government or large-scale organisations). Strong understanding of user research methodologies and when to apply each. Demonstrated experience working in Agile multidisciplinary teams. More ❯

Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven … experience conducting research within central government or other large, complex organisations. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods Collaborate with designers, product managers, and developers to inform service design decisions Analyse and present research findings in clear, actionable ways for different audiences Champion user … standards Essential Skills & Experience Proven experience as a User Researcher within central government or large-scale public sector programmes Strong understanding of user-centred design principles and agile delivery environments Experience with a range of research methods (e.g., interviews, usability testing, surveys, field research) Ability to communicate findings clearly and influence decision-making Knowledge More ❯

week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a … range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to … support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders. Aligning user research activities to influence and support decision making Collaborate with product owners More ❯

Newcastle - hybrid working The ideal candidate will possess a strong background in user research , with demonstrable experience delivering projects within public sector or government environments Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work closely with multidisciplinary teams to embed user-centred design practices. … Champion user needs and ensure they are central to service design and delivery. Develop research plans and deliver actionable insights to inform product and service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS guidelines and contribute to service assessments. Maintain research documentation and contribute to the continuous improvement of More ❯

that the information provided to users is clear, concise, and relevant, making government services accessible and simple to use. Activities: . Collaborate with other user-centred design disciplines to create effective government services. . Support user research and usability testing activities. . Understand users' needs and behaviours, analysing evidence and translating user … meets user needs and business objectives. . Create, edit, and manage high-quality content for digital services, ensuring consistency and adherence to the GOV.UK style guide, design principles and WCAG 2.2 AA. . Work with stakeholders to advocate for user needs while ensuring accuracy and clarity. . Conduct content audits and gap analyses to … Strong influencing and communication skills with the ability to advocate successfully for users. . Proven experience in content design. . Familiar with the GOV.UK style guide and content design principles. . Experience working with government publishing tools or content management systems (CMS). . Excellent written and verbal communication skills. (English and Welsh) . Ability to analyse and More ❯