25 of 25 User-Centered Design (UCD) Jobs in the North West

Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion … user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well More ❯

will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯

will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯

Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion More ❯

Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You … content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public … sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas More ❯

Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You … content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public … sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas More ❯

Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You … content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public … sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas More ❯

to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You … designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public … sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas More ❯

communication and stakeholder management skills—able to influence at all levels. Comfort working in environments with multiple brands, systems or legacy constraints. Fluency in user-centred design principles, with a sharp eye for UX and simplicity. A pragmatic approach to Agile, focused on outcomes rather than rituals. Awareness of how AI tools (e.g. generative, predictive, assistive More ❯

communication and stakeholder management skills—able to influence at all levels. Comfort working in environments with multiple brands, systems or legacy constraints. Fluency in user-centred design principles, with a sharp eye for UX and simplicity. A pragmatic approach to Agile, focused on outcomes rather than rituals. Awareness of how AI tools (e.g. generative, predictive, assistive More ❯

of the contact centre. As an experienced senior BA or Product Manager, youll already be an expert in your field and will advocate for user-centred design approaches. Youll work closely with the contact centre management team crafting a compelling vision, developing a product roadmap in conjunction with key stakeholders, writing user stories and More ❯

assessed during the application process: Proven experience in a talent acquisition or recruitment role with a strong track record of successful hiring outcomes. Experience in hiring for Technology and UCD roles. Ability to quickly build and develop relationships, influence external candidates and internal stakeholders. Comprehensive understanding of the technologies, including AI tools, available within the people profession and how they More ❯

to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record … initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing … legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with More ❯

skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4 , you'll be a part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. SC clearance sponsorship is available, a good opportunity to step into the security-cleared Public Sector world. … Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience Experience in service design, ideally in the public sector. Strong communication and stakeholder engagement skills. Proficiency with tools like jira, gitlab, or similar. Understanding of user-centred design and agile methodologies. Desirable Familiarity with GDS standards and service assessments. Experience designing for diverse and vulnerable user groups. Why Join Us? Make a real impact on public More ❯

the development teams. As a Senior Developer, you will have a diverse and varied role. Here are just some of the things youll be getting involved with: Development, Design, Architecture Technical Leadership and Oversight Innovation and Problem Solving Quality Assurance Governance and Compliance Strategy Budget Requirements Budget Requirements IP Cross-Functional Collaboration Uphold our client s reputation for … high-quality service levels and always represent our client with full professionalism Remain an expert in the design, development and maintenance of software applications, and high-quality scalable code, and stay comprehensively knowledgeable in the Travel, Entertainment and Events industries Initiate continuous improvement and give suggestions and recommendations to continually improve at staff or business level Partner with … suit mobile and desktops VueJS (V3), including PrimeUI, Axios CSS pre-processors (SASS, SCSS) and build tools (Vite, Webpack) MSAL and SSO environments Rest-based API interactions Visual design, UI/UX, User-centred design, accessibility (WCAG/WAI) and usability Wireframes, prototypes and high-fidelity mock-ups Figma or similar e.g. Sketch, Adobe More ❯

Role: UX/UI Designer Location: Crewe Working Arrangement: 2 days a month Salary: Up to £50k Do you have a flair for design? Are you able to work in a fast-paced, cross-platform team? If so, read on as this could be the perfect role for you You will thrive working in an agile environment and … will enjoy solving real user problems. You will be able to bring creativity and structure to the design process. You will be designing user-friendly and scalable experiences on iOS, Android and web applications. You will have the opportunity to shape and evolve the design strategy and influence product direction across multiple … platforms. You will have had experience of leading the design process from the discovery stage, all the way through to high-fidelity prototypes, ensuring that they are developer-ready assets. You will be a collaborative individual who has experience working with Product Managers and developers. You will be able to conduct user research and testing in More ❯

Job Title: UX Designer Location: Chester, United Kingdom We are looking for a UX Designer with strong user-centered design expertise and hands-on experience in UI development using Angular or React . In this role, you will design intuitive user experiences and work closely with cross-functional teams to … translate designs into functional interfaces. Key Responsibilities: Conduct user research and transform insights into wireframes and prototypes Design clean, user-friendly, and accessible interfaces Collaborate with developers, product managers, and stakeholders Build or support UI components using Angular or React About Us: Ascendion is a global, leading provider of AI-first software engineering services More ❯

Job Title: UX Designer Location: Chester, United Kingdom We are looking for a UX Designer with strong user-centered design expertise and hands-on experience in UI development using Angular or React . In this role, you will design intuitive user experiences and work closely with cross-functional teams to … translate designs into functional interfaces. Key Responsibilities: Conduct user research and transform insights into wireframes and prototypes Design clean, user-friendly, and accessible interfaces Collaborate with developers, product managers, and stakeholders Build or support UI components using Angular or React About Us: Ascendion is a global, leading provider of AI-first software engineering services More ❯

of end-to-end delivery on greenfield projects while guiding and supporting colleagues to develop their skills and contribute effectively. Working across Software Engineering, User-Centred Design, Delivery Management, and Live Services, you'll help shape enterprise-scale digital solutions for high-profile clients, influencing technical direction and driving innovation. Our consultancy is proudly technology agnostic … will: Own delivery of services : Take responsibility for the engineering and delivery of small-to-medium services (or major components of larger services) across the full lifecycle, from design and build through to deployment, operation and continual improvement. Lead on architecture and design : Take ownership of … the end-to-end design of components or services, producing and maintaining high-quality documentation. Collaborate with Lead and Principal Engineers, and practitioners from disciplines such as UCD and Data Science, to review and refine designs and translate them into robust implementations. Support delivery planning: Partner with Delivery Managers to plan and structure technical activities, provide accurate and More ❯

Senior Service Designer Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least … years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches … background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯

Senior Service Designer Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least … years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches … background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯

Senior Service Designer Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least … years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches … background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯

direction of the business, building deep and lasting client relationships, overseeing high-value project delivery, and driving commercial growth. You’ll lead a multi-disciplinary team across strategy, design, product and engineering, creating the conditions for excellence and innovation at every level. You’ll also take the lead in driving business development, particularly focused on identifying and securing … are consistently met or exceeded. Lead early-stage engagement phases, including business discovery, strategic definition, product road mapping and solution design. Champion engineering quality, user-centred design, and the seamless integration of AI-first features across all projects. Act as a strategic sounding board for clients, helping them unlock new value through digital product thinking. Client More ❯

concepts and detailed service elements, ensuring that research findings are clearly communicated, understood, and translated into practical, actionable recommendations. We need a champion of user-centred design and core research principles. You'll help build a shared understanding of user needs across teams and stakeholders, influencing design decisions and driving improvements in More ❯

work life balance. DWP. Digital with Purpose. We are looking for Lead Service Designers to join our team in DWP's Working Age Services where you will help design, build and iterate high-quality services - including Universal Credit - that enable working-aged people to access the support they need. In DWP Digital our teams use fresh ideas and … to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead service design for Universal Credit, aligning user needs with departmental objectives, policy outcomes and product strategy. Lead and facilitate collaboration across teams and programmes to define and evidence led … service design concepts. Engage senior stakeholders and influence decision-making and alignment at programme and departmental level. Produce high-quality service design artefacts to communicate your approaches, ideas and recommendations. . Promote best practice and build a strong, open design culture across the teams you work with. Mentor designers and support capability building within More ❯