you will develop the strategy and roadmap for our online stores and digital retail platform. You will be responsible for defining, prioritising, and delivering features that enhance the customer experience, increase conversion rates, and drive profitable sales growth. This role requires a blend of strategic vision, customer focus, strong data analysis skills, and technical ability, while working effectively with … Marketing teams. Key responsibilities Strategy and roadmap: Define and execute the ecommerce product strategy. Develop and maintain a clear product roadmap that aligns with company goals and customer needs. User research and analysis: Conduct qualitative and quantitative research to understand customer behaviour, pain points, and needs. Use insights to inform product decisions and drive innovation. Develop a strong understanding … strong ability to analyse data and translate it into actionable insights. Agile methodology: Experience of working alongside third parties in an agile development environment. Userexperience (UX): A deep understanding of UX design principles and a customer focused mindset. Communication: Excellent verbal and written communication skills, with the ability to articulate product strategy and insights to both More ❯
middlesbrough, yorkshire and the humber, united kingdom
Detectamet Detectable Products
you will develop the strategy and roadmap for our online stores and digital retail platform. You will be responsible for defining, prioritising, and delivering features that enhance the customer experience, increase conversion rates, and drive profitable sales growth. This role requires a blend of strategic vision, customer focus, strong data analysis skills, and technical ability, while working effectively with … Marketing teams. Key responsibilities Strategy and roadmap: Define and execute the ecommerce product strategy. Develop and maintain a clear product roadmap that aligns with company goals and customer needs. User research and analysis: Conduct qualitative and quantitative research to understand customer behaviour, pain points, and needs. Use insights to inform product decisions and drive innovation. Develop a strong understanding … strong ability to analyse data and translate it into actionable insights. Agile methodology: Experience of working alongside third parties in an agile development environment. Userexperience (UX): A deep understanding of UX design principles and a customer focused mindset. Communication: Excellent verbal and written communication skills, with the ability to articulate product strategy and insights to both More ❯
Scarborough, North Yorkshire, England, United Kingdom
Matchtech
Experience for a Global Audience A growing eCommerce retailer is looking for a talented and driven Lead Front End Developer to head up its front end development and UX operations. This role is ideal for someone who's ready to lead a skilled team, influence digital direction, and take ownership of customer-facing websites and apps used across the … world. As Lead Front End Developer, you'll report to the Head of Development and work closely with UX designers and testing platforms to drive enhancements across web and app interfaces - ensuring a seamless and engaging user experience. Key Responsibilities: Lead, mentor and grow a small team of front end developers and UX specialists. Take ownership of the front … end roadmap and daily development tasks. Ensure timely and well-tested feature releases, maintaining a strong version history. Collaborate with UX design and testing platforms to roll out new features and improvements. Embed best practices in front end development and eCommerce UX design. Focus on continuous improvement, always aiming to enhance the customer journey. Technologies You'll Work With: ExperienceMore ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Elevation Recruitment Group
up to analyse the website portfolio, conduct required analysis leading to recommendations of what needs improvements. Work with internal and external teams to help assess digital tools (including PPC, UX, SEO). This requires someone who has experience in Digital analysis with a good mix of technical skills, analytics and ability to recommend action based on facts. Responsibilities: Set … recommend improvement on websites performance for the portfolio Analyse website traffic across practice and corporate websites, identifying areas of success and improvements Use heatmaps and event tracking to analyse user behaviour, reporting these to the wider digital team Collaborate with digital team to implement improvements and collectively develop a template for best-in-class practice websites across each section … websites within the digital estate, driving visibility and conversion rates Support broader analysis across the Marketing team (campaigns effectiveness, internal communication effectiveness ...) Person specification: Solid understanding and practical experience with Google Analytics 4 (GA4), Google Tag Manager (GTM), Looker Studio and Word Press . Proficiency in Excel for data analysis and reporting. Skills/Qualifications Analytical and problem More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
AIBO RECRUITMENT LTD
identify reactivation opportunities. Document product improvements and issues, communicate with the development team, and keep customers updated on relevant progress. Analysing customer feedback and complaints to enhance the overall user experience. You'll thrive in this role if you: Have a natural knack for building rapport and trust with customers, stakeholders, and colleagues - fast. Foster a genuine passion for … and curiosity about how things work. Possess the drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone More ❯
identify reactivation opportunities. Document product improvements and issues, communicate with the development team, and keep customers updated on relevant progress. Analysing customer feedback and complaints to enhance the overall user experience. You’ll thrive in this role if you: Have a natural knack for building rapport and trust with customers, stakeholders, and colleagues - fast. Foster a genuine passion for … and curiosity about how things work. Possess the drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone More ❯