2 of 2 User Experience Jobs in York

leading IT consultancy. They are on the hunt for a Service Designer with proven Government Digital Service (GDS) experience. Key Skills and 'must have' experience: Experience of GDS/Government Digital services Extensive experience on government programmes Thorough knowledge of design thinking and user-centred design … balancing user needs, business requirements and technical constraints Ability to engage in usability testing to continuously iterate ideas and designs Keen interest in UX design best practices and trends, and how to incorporate these into deliverables Experience running workshops with our clients and present deliverables to senior stakeholders ...

including participation in webinars and virtual training sessions as needed. - Taking ownership of customer issues from initial contact to resolution, ensuring they maximise their experience with RotaCloud. - Reaching out to current customers via phone or video call to address questions, offering product insights, and suggesting ways to enhance their … improvements and issues, communicate with the development team, and keep customers updated on relevant progress. - Analysing customer feedback and complaints to enhance the overall user experience. - We are currently trialling extended and additional shift patterns, so there may be the opportunity for overtime. You ll Thrive In This Role ...