Lead UX Designer – User-Centred Design & Digital Experience 📍 Bristol (Hybrid: 2 days remote per week) 💼 Permanent | Excellent salary & full benefits We’re partnering with a major UK organisation to recruit a Lead UX Designer to help evolve their user-centred design capability and ensure that every digital product is built around real customer needs. This is a business … and collaborative UX team, taking a lead role in driving design standards, influencing stakeholders, and mentoring the next generation of designers. The Role Lead and influence the adoption of User Centred Design (UCD) across multiple product teams. Drive continuous improvement of design methodologies, tools, and processes. Build trust-based relationships with senior stakeholders and advocate for customer-centric design. … Facilitate ideation, prototyping, and user testing to co-create effective solutions. Present complex customer insights through journey maps, personas, flows and service blueprints. Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design. Collaborate closely with Service Designers to understand full end-to-end journeys. Support delivery teams through to implementation and post-launch evaluation. Provide mentoring and guidance More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous userresearch, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence User Centred Design (UCD) Play a lead … strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility with a strong knowledge of WCAG … 2.2 Design end-to-end Use qualitative and quantitative data to create digital user experience journey maps. Work with Service Designers to consider the whole user journey, other people/processes that support it and how people interact with it in the real world Facilitate ideation of solutions to business and user problems Create prototypes of proposed More ❯
Employment Type: Permanent, Part Time, Work From Home
design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from an end to end service, and design content to meet those … needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at this level (intermediate), therefore the advertised salary band is the lower end of our … design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that meet identified user needs champion inclusive approaches and styles within content design participate in Hippo's design communities of practice establish and manage relationships with clients and stakeholders support Hippo in recruitment More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
disciplines to innovate and create great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, User Researchers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Conducting research and analysis … to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a service, including … people, process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate and iterate on service design concepts. Working closely with user researchers to integrate user insights into More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Strategists, Service Designers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Planning and executing userresearch studies, employing a range of qualitative and quantitative research methods, such as interviews, usability testing, surveys, and ethnographic research. Collecting and analysing user data, employing … appropriate research tools and techniques, to derive actionable insights and recommendations. Develop user archetypes, journey maps, and other user-centred design and research artifacts to effectively communicate user insights and facilitate decision-making. Collaborating with designers, product managers, and developers to translate research findings into well-designed products and services that meet user and business. Advocating for the user throughout the product development lifecycle, ensuring that user needs and preferences are considered at every stage. Staying up to date with the latest trends, tools, and methodologies in userresearch and user-centred design, constantly evolving your craft to maximise impact, pace and value. Connect to your skills More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Catch Digital
Senior UserResearch Consultant (UX) - GAIN Experience The Role: Senior UserResearch Consultant Location: UK-based hybrid, with offices in Bournemouth, Bristol, London and Manchester you can work from either What we're looking for You're a seasoned UX researcher with a track record of leading projects, on paper that looks like minimum 3 years … experience. We value experience in agency environments, where you've finessed the ability to manage client relationships and drive projects to success. Your skills include usability testing, userresearch and the ability to translate complex ideas into elegant, user-friendly digital solutions. You're adept at facilitating workshops and comfortable presenting to all stakeholders. A solid understanding … of current UX methodologies and tools is essential, as well as the ability to collaborate with multidisciplinary teams to create user-centric designs. And finally, experienced in commercial UX research, not just academic. Requirements What you'll be doing Lead and manage user experience projects from conception through to execution Conduct userresearch, synthesize findings More ❯
by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct userresearch employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for userresearch within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
ADLIB
A renowned charity is looking for a talented User Experience Specialist to join on a 12-month fixed-term contract. This mostly remote role based out of a Dorset office allows a dedicated UX professional to lead userresearch and shape intuitive digital experiences that contribute to the charity's lifesaving work. What you'll be doing … The successful candidate will be a talented UX practitioner with extensive experience planning and conducting user research. They will be joining a team that really values research and is given the freedom to explore a range of qualitative and quantitative methodologies. Depending on the project, the UX Specialist will be entrusted with carrying out moderated user testing … workshops, card-sorting, tree-testing, surveys and more. They will translate research findings into actionable insights, informing navigation models and refining existing digital products for usability and consistency. As a UX advocate, the specialist will help develop the organisation's UX strategy, promote best practices internally, and support guidelines and templates that elevate usability across the charity. Joining a More ❯
User Researcher - Must have Active SC clearance Location: Remote/Hybrid – Adhoc travel to London The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced User Researcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development of … and aligned with the needs of diverse users. With a design-led approach, you will guide services through the discovery phase and beyond, collaborating with multidisciplinary teams and embedding research insights into the product lifecycle. This role requires someone who understands the unique needs of public sector users and has a proven ability to work within the Government Digital More ❯
will play a critical role in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align … and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans with their strategic goals. Champion inclusive and accessible design practices. Work with other Lead roles in the User … their services. Person specification About You Were interested in people who have demonstrable experience in: understanding complex service challenges and aligning design activities to inform strategic decision-making translating userresearch and insights into accessible, actionable designs advocating for user centred design and accessibility facilitating impactful design workshops with multidisciplinary teams and senior stakeholders mentoring and upskilling More ❯
strong understanding of customer personas, business needs, and data-driven decision-making. The ideal candidate will be adept at communicating product requirements set by the Product Management organisation, gathering user feedback, and collaborating with a wide range of stakeholders and business users. Working closely with development teams, the Product Owner will play a key role in supporting the development … and ensuring high-quality standards for product enhancements. Responsibilities: Act as the voice of the customer, translating product requirements from the Product Management team into actionable Epics, Features, and User Stories. Own and manage the various product backlogs, ensuring work is prioritised based on business value and customer impact. Collaborate with development teams to refine and estimate user stories, ensuring clear acceptance criteria and well-defined personas. Ensure all user stories include precise acceptance criteria to facilitate development and automated testing. Partner with the development team to refine technical requirements and support sprint planning sessions. Ensure through collaboration with the development team that all issues and risks are raised in a timely manner, work with the More ❯
About The Role Hippo is recruiting for intermediate consultants in userresearch . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are … being designed and use research evidence to help explain design decisions to clients. As an intermediate consultant in userresearch , you'll come to Hippo with strong userresearch skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within … is the lower end of our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of userresearch to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the More ❯
online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that impact millions of people, ensuring our services meet real user needs. Our team designs guidance, tools, and forms that sit on GOV.UK to support programmes and business areas across the department. We need a Senior Performance Analyst to help … us better understand how our customers use these, so we can identify opportunities to make improvements to enhance the user experience. The successful candidate will play a vital role in helping the team access key insight about how users interact with HMRCs GOV.UK content and guidance and understand how we can use this to inform user-centred solutions. … to make a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to More ❯
turn our publishing platform strategy into reality. This means working closely within multi disciplinary teams to reduce complexity of our publishing systems for the GOV.UK publishing platform. As a user centred design practitioner, you'll be ensuring that our publishing systems are consistently inclusive, accessible and easy to use for our users. Find out more about our work on … the Inside GOV.UK blog or the GDS blog. Job description As a designer at GDS you'll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles, You'll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on … with people who value design. Find out more about what it's like designing in government on our Design in Government blog. As an Interaction Designer you'll: support user researchers and product managers to understand user needs lead stakeholder aligning workshops alongside a product manager map user journey flows for internal stakeholders and identifying patterns drive More ❯
strategic and hands-on Head of Product to own the product vision and delivery of Inheritly. You'll translate our vision into a product roadmap, build intuitive and compliant user experiences, and work closely with design, engineering, partners, and stakeholders. You’ll lead product development from MVP to scale, with a strong focus on user adoption and progressive … legacy planning as overdue for reinvention, and you're excited to challenge the status quo with elegant, intuitive solutions. You thrive on translating complex, emotionally charged problems into seamless user experiences. The skills and experience you will need 5+ years in product management, including experience owning a product roadmap end-to-end. Proven ability to secure product-market fit … their most sensitive life moments. MVP data-driven prioritisation: Lead the development and launch of the MVP, and continuously iterate based on data and client feedback to refine features, user flows, and optimise business impact. Help build a transformational customer journey: We want to deliver much more value to customers (IFAs and end customers) at much less cost. UserMore ❯
created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. *Partner with internal and external teams to ensure alignment and adoption of digital products. *Develop, motivate, and mentor a cross-functional team of Product Owners. *Lead userresearch and leverage health industry trends and emerging technologies. *Use data analytics to monitor performance and derive actionable insights. *Provide clear reporting on product progress and outcomes to More ❯
created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. Partner with internal and external teams to ensure alignment and adoption of digital products. Develop, motivate, and mentor a cross-functional team of Product Owners. Lead userresearch and leverage health industry trends and emerging technologies. Use data analytics to monitor performance and derive actionable insights. Provide clear reporting on product progress and outcomes to More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. *Partner with internal and external teams to ensure alignment and adoption of digital products. *Develop, motivate, and mentor a cross-functional team of Product Owners. *Lead userresearch and leverage health industry trends and emerging technologies. *Use data analytics to monitor performance and derive actionable insights. *Provide clear reporting on product progress and outcomes to More ❯
skills. Planning, sequencing and delivering technical work across the entire stack, from infrastructure (supported by the i.AI infrastructure team) to CI/CD pipelines, databases, backend frameworks, APIs and user interfaces, with appropriate levels of static analysis and automated testing to ensure quality and consistency. Collaborate with cross-functional teams including researchers, product managers and senior stakeholders to quickly … with which yours must collaborate. Passion for building products that augment human capabilities and improves citizens' lives. Proven ability to collaborate with "non-engineering" disciplines, such as design and userresearch, to plan and deliver work of provable value as part of a product team, including prioritising, breaking down and sequencing technical work to achieve the best possible More ❯
User Researcher- UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector). This will … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings, but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role Public Sector and GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not left for … more than 28 consecutive days on a row in that time to be able to get Security Clearance on joining (SC level) Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training and proper career development plans. User Researcher - UK Wide - Digital Services, UK More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
SR2 | Socially Responsible Recruitment | Certified B Corporation™
the discovery aspects of the product role; leading on customer discovery, requirement gathering and building deep & engaged relationships with customers. They’re looking for someone who genuinely sees the user needs and can create resilient processes that best enable amazing product development. You’ll also have experience of working on complex products that are deployed across multiple platforms and … the same time – not a bad gig, eh?! What you’ll need Strong experience in a Product role and highly accomplished on the discovery area of product management Strong userresearch and requirement gathering skills Excellent ability to develop rapport with customers and develop engaged & fruitful relationships The ability to work in a fast-paced environment that can … worked on complex technical products Highly collaborative and enthusiastic about working on a hybrid-working basis alongside amazing colleagues a couple of days a week in Bristol! A strong user-focus; building products that focus on how they will impact the most important people – the users!! The desire to work alongside other exceptional people & solve intellectually challenging engineering problems More ❯