2 of 2 User Research Jobs in Coventry

Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level User Researcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget of … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. More ❯

active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy … fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Strong stakeholder Management experience Presales experience would be advantageous; including bidding, RFP's, Demos & Presentations JBRP1 More ❯