3 of 3 User Research Jobs in the East Midlands

technology focused Product Specialist , to support our growing Transport Operations division. You will be accountable for guiding product decision and supporting our customer outcomes, with cross-departmental collaboration, and user research to ensure our customers unlock the true potential of our products. This is a hybrid role that blends product expertise, operational insight, and delivery focus. Youll be … documentation bringing clarity and polish to both internal and customer-facing content. Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery. Conduct user research through surveys, interviews, and regular site visits to capture real-world feedback and pain points. Engage with global Product and Engineering teams to channel market insight into More ❯

financial decisions Understand and drive product performance against both commercial and non-commercial KPIs Own day to day performance, enhancement and issues in your verticals Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve Work with the team to deliver … and feature experimentation Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights Product discovery - Ability to synthesise data insights and customer research into clarity and direction for tea. Running or participating in design sprints as part of product discovery and innovation Strategy someone who can create a vertical/team level More ❯

and initiatives you own Understand and drive product performance against both commercial and non-commercial KPIs Own daily performance, enhancement and issues in your verticals Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve Work with the team to deliver … Agile development environment Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights Product discovery - Ability to synthesise data insights and customer research into clarity and direction for tea. Running or participating in design sprints as part of product discovery and innovation 2-sided marketplaces Experience balancing consumer and supplier/partner More ❯