1 to 25 of 27 User Research Jobs in Lancashire

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

UK Estate Agencies through world-class technology. Street.co.uk is our game-changing CRM: a truly modern estate agency platform, creating a next-level digital experience for customers, putting transparency, user experience and beautiful design at the heart of our industry. As a Senior UX Designer in our Lettings team, you'll be responsible for designing and enhancing workflows to … improve the user experience for our clients. You will engage with a diverse array of feature requests, spanning activities from product discovery and research to wireframing, high-fidelity prototyping, and ultimately presenting your designs. You'll have the opportunity to spend as much time as you want and need with our users, understanding their needs, challenges, and work … to the product direction of Lettings. You'll engage in workshops, seek feedback, and play a pivotal role in end-to-end product design, ensuring consistency and upholding a user-centric, clean, and modern design ethos. Joining the Lettings team, you'll be immersing yourself in a highly collaborative environment where the impact of your work is visible. Innovation More ❯

Manchester office) Up to £34,000 Full Time - Permanent Line Manager - Senior Graphic Designer Dotted Line Manager - Head Of Product Are you creative with a knack for understanding diverse user needs within complex systems? Dizplai is seeking a proactive and enthusiastic UX Designer to join our dynamic product team in Manchester. This incredible opportunity involves shaping the tools that … connect content creators to their fan communities and contributing to high-profile projects. We're looking for someone who can establish a user experience that is both intuitive for today's customer needs and scalable for the future. What You'll Do You'll play a crucial role in shaping the next generation of our software. The Dizplai platform … depth discussion about the role. Your responsibilities will include: Usability: Act as the primary UX resource for the Product team, guiding them to deliver the best possible software products. User Testing: Conduct user testing sessions with existing clients at various stages of product development to ensure we consistently meet their needs. Product Research: Continuously research and More ❯

them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

can reach new heights. Together, we are CAVU Whats the role? As a UX Designer at CAVU, you'll be part of a fast-paced team focused on designing user-centric, seamless digital experiences across our platforms. You'll collaborate with product leads, analysts, and developers to turn insights into intuitive design solutions. You'll lead user research … solving, and an experimental mindset to everything you do. About You: As a UX Designer at CAVU, you'll be part of a fast-paced team focused on designing user-centric, seamless digital experiences across our platforms. You'll collaborate with product leads, analysts, and developers to turn insights into intuitive design solutions. You'll lead user research … sexual orientation, age, marital status, veteran status, or disability status. Did you know that some people may be less likely to apply to job adverts than others? For example, research shows women are less likely to apply if they don't meet every single requirement listed in the advert. So, if you're reading this and perhaps don't More ❯

further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. A software developer designs, runs and improves software that meets user needs. In this role, you will: Be responsible for writing clean, secure code following a test-driven approach Create code that is open by default and easy for others … You will test and document code releases and support the team at GDS Service Assessments. As a Senior Software Developer, you will: Technical Designs, codes, tests, corrects, and documents user interfaces using the right standards and tools. Work with Typescript, Node.JS, Kubernetes (KubeMQ), Next JS, React, and Event-Driven Architecture Supports implementation of new systems or upgrades for Automation … Level: Practitioner) System integration: You can define the integration build, co-ordinate build activities across systems, and understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus: You can collaborate with user researchers and can represent users internally; explain the difference between user needs and the desires of the user; champion user More ❯

while building trusted relationships. - Experience in supporting or coaching others to build knowledge and capability in pay and reward best practices. - Proficient in using workforce analytics, benchmarking data and user research to inform, adapt and communicate delivery plans and outcomes. - Confident using Microsoft Office applications especially Excel for data analysis and Word and PowerPoint for clear reporting and … you against these technical skills during the selection process: Critical thinking skills, with the ability to analyse complex information, challenge assumptions Proficient in using workforce analytics, benchmarking data and user research Able to communicate complex pay and reward strategies More ❯

the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯

Product Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into … actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for prototyping, iterating on designs, and gathering feedback. Plan and conduct usability testing … to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute to the evolution and application of our More ❯

new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU Whats the role? Conduct discovery research to uncover user needs, pain points, and opportunities Plan and facilitate usability testing (moderated and unmoderated) Work with Digital Analysts to interpret behavioural data and validate assumptions Run … functional squads, working iteratively to improve and deliver value What we're looking for 3-5 years' experience in UX design roles, ideally working on complex web platforms Strong user research skills, including planning and conducting interviews, usability tests, and surveys Confident working with both qualitative and quantitative data to inform designs Experience designing end-to-end experiences … sexual orientation, age, marital status, veteran status, or disability status. Did you know that some people may be less likely to apply to job adverts than others? For example, research shows women are less likely to apply if they don't meet every single requirement listed in the advert. So, if you're reading this and perhaps don't More ❯

focus on collaborative problem solving. We'll look to you to implement UX/UI best practice and apply a wide range of techniques such as: information architecture mapping, user journey mapping, workshop facilitation, ideation, prototyping. How will I add value in this role? Delivers impactful solutions that solve customer problems and move business metrics Ensure the UX process … is followed, and decisions are made based on research and data Able to measure success of design work Support the delivery of product roadmaps, working with the Product Owners and Dev teams Ensure a smooth handover to development and ensure what is developed matches the design Share best practice and new innovations that you come across in the wider … ll be able to work in a fast paced, ever-changing environment You can absorb large amounts of conflicting information and use it to make simple designs Participate in user research and testing activities and draw the insight needed to make informed and user centred design decisions Work closely with stakeholders to ensure what is designed is More ❯

reducing costs and enhancing conversion rates across our digital ecosystem. The ideal candidate will have a data-driven mindset, strong leadership abilities, and a strategic approach to technology and user engagement, working collaboratively with marketing, operations, and technology teams to ensure our digital platforms scale effectively, while delivering an outstanding user experience. Downing are a family-owned, award … an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: Define and execute the product roadmap in alignment with business growth and customer needs. Identify opportunities to enhance user engagement, conversion, and operational efficiencies. Develop and implement SEO (Search Engine Optimisation), CRO (Conversion Rate Optimisation), and UX/UI strategies to improve site performance and user retention. … Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints to maximise retention and bookings. Identify and prioritise new product features based on customer insights, market trends, and More ❯

tools. Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from … of Product Management is being followed, especially with respect to app, tech, coding and platform recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define user stories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and … demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities Work with developers and QA to ensure timely delivery of features and enhancements Participate in user testing and customer feedback loops to refine products post-launch Maintain up-to-date documentation in product tools (e.g. Confluence, Jira) What we're looking for Strong working knowledge of More ❯

consistent Business Analysis standards, guidance and templates across the Profession. Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs. Planning and leading significant areas of Business Analysis delivery, owning the challenge and driving through to conclusions. Developing a specialist area and delivering coaching and mentoring to staff … established techniques with understanding of their purpose and importance. Essential skills: Building strong, strategic relationships with the ability to understand, empathise, negotiate and influence individuals and groups. Collaborating with user researchers and championing user research to focus on all users. Defining approaches to understand the user story. Recent experience of working in the delivery of technology. More ❯

new opportunity to join our Digital Operations Team as a Web specialist. The Web specialist will support web experimentation and optimisation on the TV Licensing website, aiming to enhance user experience, promote self-service and boost conversion rates through strategic, data-informed experimentation. This is an exciting opportunity for an individual who thrives in a fast-paced, data-driven … CRO specialist Job Description: Core Responsibilities: Support the Experimentation Pipeline, identifying key areas for experimentation through analysis of both quantitative and qualitative website data (using Contentsquare, Google Analytics and user research) to identify areas for optimisation. Work closely with internal and external stakeholders to ideate and prioritise web experiments Build experiments via the Optimizely Web Experimentation tool and … optimise the experimentation process Ideate, create and assist in implementing A/B tests on the TV Licensing website (using the Optimizely Experimentation tool). Conduct quantitative and qualitative research to identify conversion rate issues & opportunities. Document A/B testing opportunities for key website elements such as landing pages, CTAs, and key funnels to enhance user engagement More ❯

Manchester, Newcastle upon Tyne, Edinburgh, Belfast Department: Digital, Data & Cloud Job Description Our Analytics team sits within the UCD & Insights Capability, which consists of a number of specialisms including User Research, Content Design, Interaction & UX Design and Analytics. We primarily work in the public sector, supporting initiatives that improve society and the lives of citizens; with not-for … to analyse data Work with others with different roles and skillsets to develop meaningful insights that transform their decision making - for example about government policy, digital product strategy or user experience Define, analyse and visualise a government digital service's KPIs and goals (known as 'performance analysis' in the UK public sector) Influence and inspire clients to take informed … complex joins between combinations of tables and CTEs, analytic functions, regular expressions, scripting and/or arrays/nested data) for data analysis. Data visualisation. You are an experienced user of a data visualisation tool (e.g. Looker Studio, Looker, Power BI, Tableau, Amazon QuickSight) to visualise data and can describe the data stories this has enabled you to tell. More ❯

Engineers to build the products, services, and platforms that play a big role in our communities. You'll design and build web-based platforms, with a focus on great user experience. If you have the front-end experience that we're looking for, and a passion to create solutions that meet our user needs, we can offer you … our live services Use modern engineering practices like TDD, pair or mob programming, and continuous deployment Collaborate with the wider design teams (e.g., interaction, visual, content, service design and user research) to create the best possible experience for our users Use your knowledge and expertise to provide guidance to your team This role would suit people who have More ❯

We're on the lookout for a mid-level UX Researcher to help us better understand our users and shape intuitive, data-informed experiences. What You'll Do: Conduct user research using a mix of qualitative and quantitative methods Collaborate with designers, product managers, and engineers Help define research goals and translate findings into actionable insights Advocate … for users throughout the product development cycle What You Need to Bring: 3+ years of UX research experience Experience running usability studies, interviews, surveys, and field research Strong storytelling and synthesis skills What We Offer: A supportive environment that encourages professional growth and continuous learning. An inclusive, collaborative culture within one of the UK's leading business services More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience More ❯

a Developer in the Technology programme, you'll: work as part of a multi-disciplinary agile team, getting involved with every part of the lifecycle of a service, from user research to continuously deploying code to production in our AWS environments build robust automations and services in Python or Ruby to support our internal engineering operations, taking responsibility More ❯

and patterns. As a Senior Developer in GOV.UK Notify you'll: work as part of a multi-disciplinary agile team, collaborating with frontend developers, content designers, product managers and user researchers to ensure your code puts users first at all stages of development write clean and secure code following a test-driven approach implement tools to support development and More ❯

skills. Planning, sequencing and delivering technical work across the entire stack, from infrastructure (supported by the i.AI infrastructure team) to CI/CD pipelines, databases, backend frameworks, APIs and user interfaces, with appropriate levels of static analysis and automated testing to ensure quality and consistency. Collaborate with cross-functional teams including researchers, product managers and senior stakeholders to quickly … with which yours must collaborate. Passion for building products that augment human capabilities and improves citizens' lives. Proven ability to collaborate with "non-engineering" disciplines, such as design and user research, to plan and deliver work of provable value as part of a product team, including prioritising, breaking down and sequencing technical work to achieve the best possible More ❯

children and their families. We are looking for a Lead Technical Architect to join the Children and Families digital services portfolio, where we work closely with policy teams to research, design and build services that help families and young people to have the best start in life. As a Lead Technical Architect, your main responsibilities will include: Defining, maintaining … trends, whilst delivering working software early and often. Leading technical specialists in multiple projects and services, on problems that require broad architectural thinking. Defining how to build and operate user-centred, open source web systems in an agile environment, to serve a variety of citizen and government needs. Being responsible for the technical design and development of your service … in the DfE architecture community, where you will share knowledge of tools and techniques, as well as joining related communities of practice and events where appropriate, such as product, user research, design, platforms, security, etc. Helping to build a diverse, inclusive culture across the architecture community. Working with the Head of Profession, colleagues and peers on profession-based More ❯