1 to 25 of 34 User Research Jobs in the North West

ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile … As a senior consultant in UX design , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader. Please note, we are … ll do Advise clients on how to solve complex problems using UX design, people-centred design and Agile methodologies Lead multidisciplinary Agile teams to design services that meet identified user needs Advocate inclusive approaches and styles within UX design Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations Line management of interaction designers and More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience More ❯

ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform design decisions. Champions of user-centred design, they work with other Agile team … interaction design. As an intermediate consultant in UX design, you'll come to Hippo with strong UX design skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within your profession and as a consultant with clients. Please note, we are looking for candidates who … position, allowing for progression in the role. What you'll do Be part of Agile, multidisciplinary teams and work to a people-centred design process Design end-to-end user journeys that create the optimal user experience Use insights from user research and metrics to identify 'pain points' and improve design Produce user journey maps More ❯

design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from an end to end service, and design content to meet those … needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at this level (intermediate), therefore the advertised salary band is the lower end of our … design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that meet identified user needs champion inclusive approaches and styles within content design participate in Hippo's design communities of practice establish and manage relationships with clients and stakeholders support Hippo in recruitment More ❯

ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile More ❯

will see you design customer journeys where over a million people use the product/software. You'll also have a fantastic amount of autonomy to work with the research team and look under the hood to understand how to solve these problems. As we scale our digital products, we’re looking for a UX/CRO Designer to … join our passionate design team. You’ll focus on optimising our customer journeys and conversion funnels through research-driven, iterative design—working on real products that impact real users. 🔧 What You'll Be Doing 80% Design & Research: Lead user research and CRO design across web and mobile products to improve conversion, reduce bounce, and enhance experience. … Stay sharp and inspired by keeping up with industry trends and developing your skills. 🎯 What We’re Looking For 2+ years in CRO-focused design roles Strong analytical and research skills Proficiency in visual design and prototyping tools Experience with A/B testing and web analytics platforms Agile mindset and collaborative spirit Ability to clearly explain design decisions More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

reducing costs and enhancing conversion rates across our digital ecosystem. The ideal candidate will have a data-driven mindset, strong leadership abilities, and a strategic approach to technology and user engagement, working collaboratively with marketing, operations, and technology teams to ensure our digital platforms scale effectively, while delivering an outstanding user experience. Downing are a family-owned, award … an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: Define and execute the product roadmap in alignment with business growth and customer needs. Identify opportunities to enhance user engagement, conversion, and operational efficiencies. Develop and implement SEO (Search Engine Optimisation), CRO (Conversion Rate Optimisation), and UX/UI strategies to improve site performance and user retention. … Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints to maximise retention and bookings. Identify and prioritise new product features based on customer insights, market trends, and More ❯

a supportive, inclusive, and collaborative work environment. 🔍 What you’ll be doing: Collaborating with product managers, engineers, and researchers to explore and validate early-stage product ideas. Creating wireframes, user flows, journey maps, and interactive prototypes. Delivering high-fidelity UI designs aligned with brand and accessibility standards. Championing a culture of continuous improvement through user feedback and testing. … teams. ✅ What we’re looking for: 4+ years of UX design experience (ideally in B2B SaaS or telecoms). Proficiency in Figma (or similar tools). Experience with prototyping, user testing, and accessibility standards (WCAG). A solid understanding of user research and design systems. Familiarity with Agile ways of working and cross-functional collaboration. Bonus: Front More ❯

the work ethic of our team, our commitment to partnership and our shared values. Your Opportunity The Analysis & Design practice at Robiquity includes the skillsets of Business Analysis and User-Centred Design. For this role, we are looking for an experienced Service Design Consultant with experience in a technology-led consulting environment. As a Service Design Consultant at Robiquity … your role is focused in two areas: Project delivery – you will work with minimal supervision and as part of multi-disciplinary project teams to understand user types, needs and wants, and to assess how these are being met by existing products, services, and experiences. You will work collaboratively with developers and business analysts to generate concepts for potential solutions … leading in the creation of simple prototypes (e.g. wireframes or storyboards). You will then support the delivery of these solutions by championing user experience best practices and ways of working. Practice contribution – you will work closely with the Practice Lead to establish Robiquity’s Experience Design capability. In addition you will proactively contribute to the Analysis & Design practice More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

About You Are you a natural problem solver with a passion for user-centric design based on research and data? Are you a strong communicator, with excellent storytelling skills and a good understanding of stakeholder management? Do you have experience working in a B2B environment? If so, you might be the perfect fit for our team. The role … At Heywood, research is the foundation of everything we do. Our UX team serves as the voice of the user, championing the importance of prioritising user needs. In this role, you will develop research plans by defining key questions and selecting methodologies that align with business objectives, ensuring that insights are relevant and actionable. Design and … conduct user research using methods such as surveys, interviews, usability testing, A/B testing, focus groups, and analytics. Using tools like Google Analytics and Hotjar, you will analyse user data to uncover insights about behaviours, needs, and motivations. These findings will guide design decisions and improve user experiences. After gathering research findings, you will More ❯

Mid/Senior Product Designer | Fully Onsite | Manchester (45-53K) User Experience Designer | Design tools | User Research | Wireframing & Prototyping Role We're looking for a passionate Product Designer who will want to work with tech for good business. This organisation build SaaS products that change peoples lives for the better saving you so much time! This … will see you design customer journeys where over a million people use the product/software. You'll also have a fantastic amount of autonomy to work with the research team and look under the hood to understand how to solve these problems. Role You'll be a hands on UX Designer and passionate in producing high quality services More ❯

will play a critical role in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align … and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans with their strategic goals. Champion inclusive and accessible design practices. Work with other Lead roles in the User … their services. Person specification About You Were interested in people who have demonstrable experience in: understanding complex service challenges and aligning design activities to inform strategic decision-making translating user research and insights into accessible, actionable designs advocating for user centred design and accessibility facilitating impactful design workshops with multidisciplinary teams and senior stakeholders mentoring and upskilling More ❯

and execute it well by delivering high quality customer experiences that solve real customer problems Understanding of product market fit and the iterative process to creating products Understand key user personas, customers & stakeholders for your product Go to person for customer product you know the product inside and out so can champion its features Effectively document and explain new … requirements to the squad using user stories, personas, and acceptance tests and help the team in breaking down pieces of work/epic into smaller, deliverable chunks of value that can be delivered faster Steer sprint/release planning sessions by working with colleagues to plan sprints/releases that deliver maximum business value in least effort Create and … significant value to your stakeholders Customer centric mentality, prioritising work that solves real customer problems Effective at stakeholder management the right people know the right level of information Understand user research/design thinking concepts and applied those for your product work Good knowledge in the use of tools & techniques for backlog prioritisation, managing dependencies and for gaining More ❯

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are … being designed and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within … is the lower end of our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the More ❯

with a strong portfolio showcasing your work. Work conditions: Full-time position with flexible working hours and remote work options. Responsibilities: Collaborate with product managers and developers to create user-friendly designs. Conduct user research and usability testing to inform design decisions. Create wireframes, prototypes, and high-fidelity mockups. Stay updated with industry trends and best practices More ❯

days) A talented Content Designer/UX Writer is needed by a leading provider of travel and lifestyle benefits! Our client is looking for a confident and effective user advocate, who can collaborate closely with product designers, researchers, and product managers to create clear and user-friendly UX copy for their products. Salary: £45-50k Location: Manchester … s first dedicated Content/UX Writer hire, and you will join a rapidly scaling product design team. You’ll work across multiple clients/product streams helping design user experiences that communicate simply and effectively. Please note that the client cannot sponsor at this time. The Content Designer/UX Writer’s responsibilities include: Writing clear, concise, and … user-friendly copy for mobile and web products. Partnering with product designers, researchers, and PMs to shape user journeys through language and structure, as well as with localisation and legal teams. Leading content strategy across key projects, considering the full end-to-end experience and using insights from user research and analytics to inform content decisions. More ❯

want to facilitate progression and don't put red tape on creativity. Role overview: Lead creative and design for the business Digital & print/offline design - full lifecycle from research, strategy and concept design through to inception/production. Work with the Marketing Manager to bring ideas to life. Customer & user research and segmentation. Work with internal More ❯

ll be doing: Work collaboratively with teams across functions to define Human-Machine Interface (HMI) requirements and specifications in line with project needs and industry standards Design and deliver user-friendly cockpit HMI solutions that meet aviation regulations and improve pilot experience Conduct user research, such as Hierarchical Task Analysis (HTA), to understand pilot behaviour, preferences, and … communication & collaboration skills Experience of; Human Factors, and/or Systems Engineering, and/or Computer Graphics, and/or Software Engineering Desirable: Experience in designing any type of User Interface such as web site or apps. Familiarity with DOORs and Visio. Familiarity with industry-specific regulations and standards (e.g., ISO 9241-210, MIL-STD-1472, DEF-STD More ❯

User Researcher | Financial Services | Manchester - Hybrid💻✨ 💰£45,000 - dependent on experience 🏡Hybrid working - Altrincham We’re partnered with a forward-thinking software company that's transforming how people manage their financial futures. Their innovative SaaS platform powers pension management tools used by businesses, providers, and third parties, making a real impact on users' lifelong financial journeys. They are now … looking to add a User Researcher into their growing Product & Design team. About you: You enjoy solving problems and making decisions based on user research and data You’re a confident communicator with strong storytelling and stakeholder management skills You have experience working in a B2B environment and understand how to balance business goals with user … Keep users at the centre of the design process from start to finish Work closely with designers, product teams, and developers to turn insights into action Plan and conduct user research using a variety of methods, such as interviews, surveys, usability tests, A/B testing, and analytics Use tools like Google Analytics and Hotjar to understand user More ❯

experience as a UI/UX designer, with a strong portfolio showcasing your work. Work Conditions: Flexible working hours and the possibility to work remotely. Responsibilities: Design and prototype user interfaces for web applications. Conduct user research and usability testing to inform design decisions. Collaborate with developers and product managers to create seamless user experiences. Stay More ❯

Product Design team. You'll work across multiple client and product streams to advocate for users and ensure that designs communicate simply and effectively, collaborating closely with product design, user research, and product management teams. So, what are they looking for? 3–5+ years of experience in a UX writing, content design or similar role within digital products … with localisation, global content, or multi-language platforms Experience in finance, travel, loyalty or other complex domains A strong portfolio of real work that shows how you’ve solved user problems through content Ability to explain your decisions clearly and collaborate well across disciplines Experience working with research and data to inform content choices This is a full More ❯

can reach new heights. Together, we are CAVU Whats the role? As a UX Designer at CAVU, you'll be part of a fast-paced team focused on designing user-centric, seamless digital experiences across our platforms. You'll collaborate with product leads, analysts, and developers to turn insights into intuitive design solutions. You'll lead user research … solving, and an experimental mindset to everything you do. About You: As a UX Designer at CAVU, you'll be part of a fast-paced team focused on designing user-centric, seamless digital experiences across our platforms. You'll collaborate with product leads, analysts, and developers to turn insights into intuitive design solutions. You'll lead user research … sexual orientation, age, marital status, veteran status, or disability status. Did you know that some people may be less likely to apply to job adverts than others? For example, research shows women are less likely to apply if they don't meet every single requirement listed in the advert. So, if you're reading this and perhaps don't More ❯

the development of next-generation budgeting and financial management tools. You will be responsible for driving the strategic vision, innovation, and execution of cutting-edge fintech solutions that enhance user experience and market competitiveness. This role requires a unique blend of technical expertise, business acumen, and creativity to push the boundaries of financial technology. You will collaborate closely with … Drive agile development, ensuring smooth execution from concept to launch. Bridge the gap between technical teams and business needs, ensuring feasibility and impact. Data-Driven Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to … continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user-friendly, visually compelling, and functional tools. Ensure regulatory compliance and best practices in financial product design. Stakeholder & Cross-Functional Leadership Collaborate with marketing, operations, compliance, and leadership to align product vision with More ❯