1 to 2 of 2 User Research Jobs in Midlothian

Service Designer on a 3 month contract. Main Responsibilities Support the development and execution of services, strategies, and policies to meet business requirements and user needs. Promote inclusive, collaborative, user-centered design practices and integrate them into service design and delivery. Recommend appropriate service design tools and methods. … Collaborate with user researchers to understand and address user needs across various channels. Work with Interaction Design, Content Design, and Digital Accessibility teams to develop comprehensive patterns and service features. Advocate for users who require assisted digital and accessibility technologies to access services. Facilitate co-design sessions with … team members to understand the value of design, negotiating design briefs and service developments, leading service design activates, and delivering service outcomes based on user, staff and organisational needs. Ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, co-creation and more »

team members to understand the value of design, negotiating design briefs and service developments, leading service design activates, and delivering service outcomes based on user, staff and organisational needs. * Ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, co-creation and … phases and situations. * Ability to communicate design approaches and insights effectively in such a way as to stimulate conversation and collaboration. * Knowledge of other user centred design practices and experience of collaborating with them for service delivery. * Promote the value of iterative design based on user feedback * Enable … through the visual communication of idea Main duties include: * Support the design and implementation of services, strategies, and policies to ensure business requirements and user needs are being met. * Advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery. * Advise on more »