1 to 25 of 32 User Research Jobs in Newcastle upon Tyne

and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver … help users succeed the first time. Job Description HMRC is looking for User Researchers who are passionate about User Centred Design to support the work of our Policy Lab team. HMRC’s services are complex. HMRC is currently undertaking some of the largest digital transformation programmes across Government … and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities More ❯

The Senior Content Designer role sits within Unity Business Service’s People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job Description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯

this level, you will be expected to: Have experience working to the GDS design principles or equivalent standards in the UK Public sector. Build user-centred practices in new teams. Align user research activities with wider plans to inform a service proposition. Carry out user research and supervise and develop other user researchers to assure and improve research practice. Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You … have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in More ❯

Role: User Researcher Location: Newcastle Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of … creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion … the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the More ❯

tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about … user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation … including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that More ❯

Methods Newcastle Upon Tyne, England, United Kingdom User Researcher Methods Newcastle Upon Tyne, England, United Kingdom 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Methods Job Title: User Researcher Location … Hybrid (occasional travel to Newcastle) Duration: Initial 5 months Rate: £500pd inside IR35 We require an experienced User Researcher to help us deliver on one of our Government projects. Strong background in delivering research for central government departments and a thorough understanding ofGovernment Digital Service (GDS) standards in … essential. You will be working on high-profile digital services that impact citizens across the UK. Plan, design and conduct user research to understand user needs and behaviours Analyse findings and provide actionable insights to inform service design and delivery Work closely with designers, product managers, developers More ❯

Are you passionate about creating clear, user-friendly digital content? Do you thrive in a collaborative, innovative environment? Here at the NHS Business Services Authority (NHSBSA) , we're looking for a Senior Content Designer to join our Digital, Data and Technology team. You'll play a crucial role in … and consider end-to-end strategic design. Strategic thinking - you define and guide strategy/policy and evaluate approaches to meet or exceed needs. User focus - you guide tool/method choices, track evolving needs, and apply strategy to optimise services. About Us Here at the NHS Business Services … and policies, guiding others on working in the strategic context. You evaluate current approaches to ensure business requirements are met and exceeded where possible. User focus - you give direction on which tools or methods to best use to meet users' needs across various channels. You provide insight and expertise More ❯

our mission is serious, we don't take ourselves too seriously. About the role We're seeking a Lead Product Designer (Growth) to drive user acquisition, engagement, and retention through exceptional product experiences. With 5+ years of B2C mobile design expertise, you'll blend deep user empathy with … data-driven optimization to scale our impact. As a key member of the Product Growth team, you'll shape every touchpoint of the user journey—from first impression to long-term engagement. You'll partner with Product, Engineering, Marketing, and Data Science teams to identify opportunities, run experiments, and … meaningful improvements that help more people benefit from our product. You'll lead the entire design process, from discovery and ideation to solution design, user research, high-fidelity execution, and Design System management. Balancing iterative experimentation with bold innovation, you'll optimize key growth levers while maintaining a More ❯

Reports to: Head of Product Design Accelerant is looking for a Lead UX Researcher to join our Product Design team. We’ve been conducting user research to inform design and product decisions, but so far that work has been led entirely by product designers and product managers. We … our approach, and who will help build a practice that scales. We’re looking for someone who brings a pragmatic, results-driven approach to research - someone who knows how to focus on the questions that matter, deliver insights that influence real decisions, and adapt methods to the needs of … the moment. You’ll collaborate closely with product designers and product managers to plan and conduct research across discovery and delivery, and help shape how research is embedded into our ways of working. What you’ll do Practice Building & Operations Define a strategic approach to research that More ❯

Job Summary As an Associate Product Owner, you will work across multidisciplinary teams in an agile and user centric way to support delivering quality products and services that better meet the needs of users and the organisation, whilst helping to ensure they are delivered and embedded in a seamless … manner. Job Summary As an Associate Product Owner, you will work across multidisciplinary teams in an agile and user centric way to support delivering quality products and services that better meet the needs of users and the organisation, whilst helping to ensure they are delivered and embedded in a … Product Owner in making key decisions relating to the design and iteration of products or services, and support delivery teams with your knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders. This may be over multiple products or More ❯

of ridiculously talented people. We're looking for an experienced UX/UI designer to join our team and create intuitive, visually appealing, and user-centered designs for digital products and platforms. Collaborating closely with teams of analysts, designers, developers, and client partners, you'll take ownership of key … a fixed-term 2-month contract as well as a permanent opportunity available. The Role You'll be responsible for: UX Design Assisting with user research to understand target audiences, user behaviours, needs, and pain points. Helping define user personas, user journeys, information architecture, and … concisely and transform complex ideas into engaging narratives that resonate with an audience. A natural talent and proven ability for solving problems, and crafting user-centric experiences. Manages time, tasks, and priorities clearly and effectively, able to manage multiple projects at the same time, work to tight deadlines, and More ❯

various needs and abilities. A significant digitisation programme is underway, in line with the Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior Service Designer who has a passion for design and a proven … track record of success. You will join our exciting and supportive user centred design community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays … high street discounts! Main duties of the job You will design the end-to-end journey of a service. Your work will enable a user to complete their goal and government deliver a policy intent. Your work will involve the creation of, or change to, transactions, products and content More ❯

role! Amy @ Duval is recruiting! The Role Take ownership of the roadmap for an innovative WiFi/marketing product. You will work collaboratively to research customer needs, surfacing opportunities for new developments as well as improvements to our existing features. You will take hold of our custom and analytics … Sales teams to improve ROI. Drive the product roadmap, ensuring engineering teams focus on the highest value work. Conduct continuous discovery through customer and user research, ideating solutions to problems with development and UX. Break down work into smaller increments, making strategic decisions on what to build. Write … user stories and initial acceptance criteria, managing the product backlog. Make data-driven decisions by identifying trends within the market and product usage. Work in a Product Trio alongside Development and UX for a seamless development process. Define feature success metrics and measure whether expected value is achieved. Communicate More ❯

to prepare, format, and publish content to a hand-coded website. This position differs from traditional content design roles in that it involves limited user research or structural rewriting. Instead, the focus is on ensuring that content provided by SMEs is implemented accurately, adheres to GDS guidelines, and … WCAG 2.2 AA standards. Manage multiple concurrent publishing tasks, prioritising workload to ensure timely delivery and adherence to quality standards. Understand and reflect basic user needs in the publishing process, even when full user research or iteration is not feasible. Skills and Experience Proven experience preparing and More ❯

are seeking an experienced Senior Interaction Designer who has a successful track record in working within agile, multidisciplinary teams to rapidly develop and iterate user-centred design concepts for complex services and transformation programmes. Skilled in creating low to high-fidelity prototypes using the GOV.UK prototyping toolkit, along with … producing user journeys, wireframes, and navigation schemas. RESPONSIBILITIES: Work in an agile, multidisciplinary team to develop design concepts at pace within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema … sure that designs meet accessibility, legal and security requirements. Coaching and mentoring of junior colleagues, promoting knowledge sharing and adoption of good practice. Develop user centred design best practice, standards and guidance and play a lead role in the clients growing UCD community of practice. Promote the value of More ❯

purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? You've got solid experience using research, data, and evidence to design services that genuinely meet user needs. You help teams stay focused on users, even when things get tricky … role As a Senior Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all. You will make design choices based user data and user research, and create More ❯

Social network you want to login/join with: Senior User Experience Designer, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Pontoon Solutions Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted … UX side of the product design spectrum, designing the app experience for Goals and Planning propositions. You’ll contribute to design workshops, conduct competitor research, create wireframes and journey maps, support user research, and more. You’ll work closely with the rest of the design squad, proactively More ❯

and stakeholders to design products and services, considering both end-to-end journeys and individual elements. Your portfolio should demonstrate your ability to understand user needs, adhere to design standards, and communicate your design decisions clearly. Note: Eligibility for Security Clearance is required, typically necessitating five years of continuous … history, with no 30+ day absences outside the UK. Qualifications Strong understanding of design thinking and evidence-based design approaches. Experience in conducting basic user research and collaborating with user researchers. Ability to create and iterate prototypes, evaluate concepts, and explain designs to stakeholders. Knowledge of accessible … the sector and UK public sector standards, including GDS processes. Effective communication and stakeholder management skills. Experience working in agile, multidisciplinary teams, aligning with user-centered design practices. Additional Information We offer a comprehensive benefits package, including hybrid working, business travel, tech benefits, private medical and life insurance, eye More ❯

a UX Designer with active SC clearance for a full-time, permanent position. This role is a great fit for individuals passionate about creating user-first digital services in agile environments. Location: Remote-first, with occasional client site travel Salary: Up to £60,000 per annum + benefits Clearance … SC Clearance required Essential: Experience with GDS standards and prototyping toolkit Role Overview We're seeking a user experience designer who can take ownership of the design lifecycle from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. … Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and More ❯

Location: Remote Clearance: Active SC Required Must Have Government Experience As an interaction/UX designer you will: Create prototypes, wireframes, mock-ups, workflows, user flows, site maps, storyboards, interactive and graphic designs, and information architecture. Proficient with tools such as Sketch, Invision Studio, Balsamiq, Axure, and GOV.UK Prototype … Kit. Interpret evidence-based research, identify user issues and needs, and incorporate findings into your designs. Understand usability issues for diverse populations and develop engaging solutions. Design consistent user experiences across mobile and desktop platforms. Collaborate with user researchers and content designers to test, iterate, and … of UX solutions. Skills we can’t do without: Ability to rapidly iterate on designs and create multiple variants for testing. Develop interaction and user interface designs that meet user needs and accessibility standards. Deep knowledge of user-centered design approaches. Effective communication across organizational and technical More ❯

California-based tech company in the AI-powered product discovery space is looking for a Senior UX Design Lead to take charge of its user experience strategy. If you're used to the pace and ambiguity of a start-up—and thrive on solving complex design problems in fast … is your chance to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and … and face-to-face collaboration days in London a few times per month. What You’ll Be Doing Lead end-to-end design—from research and IA to prototyping and testing Build scalable information architectures to support complex workflows Plan and conduct user research to inform product More ❯

and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: Content Designers (or UX Designers) use data and research to create, update and review content so that it is consistent across client services and in line with client design principles and standards. They … design both micro- and long-form content to meet user needs and make complicated language and processes easy to understand. They collaborate with user researchers and other designers to understand user needs and improve the end-to-end user journey. They build relationships with stakeholders to … make sure developed content is factually accurate and meets the needs of users. They work within multidisciplinary Scrum teams comprised of User Researchers, Interaction Designers, Business Analysts, Developers and other specialists to create User-Centred Designs for digital products and services. This is a great opportunity to work More ❯

You will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Remote working with occasional visit to clients in More ❯

service design. End-to-End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing. Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred approaches. Innovative Collaboration: Work on new ideas alongside … products and services. Driving Service Improvements: Utilize emerging trends to enhance existing services and introduce cutting-edge, industry-first experiences. Influencing Stakeholders: Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate the impact of user-centric … service design process, working independently with minimal support. Familiarity with Government Digital Service (GDS) principles and standards. Expertise in creating service design deliverables , including user journeys, personas, service blueprints, and concepts. Understanding of accessibility challenges for diverse user groups and ability to address them. Strong facilitation skills – experience More ❯

stakeholders to shape digital solutions that align with strategic objectives. Working within agile frameworks, you’ll join forces with professionals in design, engineering, and user research to deliver impactful outcomes. You’ll contribute to setting product direction, defining key features, and managing prioritization through structured backlog management. Facilitating More ❯