9 of 9 User Research Jobs in Tyne and Wear

Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. … for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to … quality, compelling design concepts and artefacts such as personas, service maps and wireframes. Lead on design workshops and design sprints with the team, senior stakeholders and users Work with user researchers as part of a multi-disciplinary team to create designs based on research that meet user need Rapidly design and test digital prototypes with users Train … You have experience delivering in the UK public sector including using the GOV.UK design system, working to GDS standards and passing Service Standard Assessments You have strong experience in user-centred design, from concept to delivery You are experienced in rapid paper and digital prototyping, work closely with developers and understand security, accessibility, version control and hosting. You work More ❯

Software Developer, you will be part of a team that designs, builds, and improves software that serves a variety of citizen and NHS needs. You will be working on user-centred, web-based systems, coding high-quality software, and contributing to the assurance of code quality. This is an exciting opportunity for someone who is eager to learn, innovate … lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job As a Junior Software Developer, your main responsibilities will include: Building user-centred, web-based systems aligned to NHS and Government service standards. Coding high-quality software with a test-driven approach. Managing source code with our version control system. Designing … today and see where the NHSBSA can take you. We are people connected to care. Job description Job responsibilities In this role, you are accountable for Specialist skills Building user-centred, web-based systems aligned to NHS and Government service standards and Technology Code of Practice, to serve a variety of citizen and NHS needs. Working to documented user More ❯

delivery of web and mobile app platforms. In this pivotal role, you’ll oversee the entire product lifecycle, from ideation and strategy through to execution and continuous improvement, shaping user-focused digital experiences that align with organisational goals. You’ll foster a culture of innovation, collaboration, and continuous learning while ensuring professional development and safeguarding standards are met within … You’ll manage and prioritise product roadmaps, oversee backlog grooming, and ensure seamless collaboration between engineering, design, marketing, and customer support teams. From defining detailed product requirements to driving user research, analytics, and UX design, you’ll be responsible for ensuring every digital interaction is intuitive, engaging, and delivers measurable value. You’ll lead by example, nurturing a … organisation. If you have a proven track record in launching and managing web and mobile products, strong agile delivery experience, excellent leadership skills, and a passion for creating outstanding user experiences, we’d love to hear from you. Join a team where your ideas matter, your leadership is valued, and your work drives meaningful digital change. More ❯

functional technical teams and client stakeholders to shape digital solutions that align with strategic objectives. Working within agile frameworks, you’ll join forces with professionals in design, engineering, and user research to deliver impactful outcomes. You’ll contribute to setting product direction, defining key features, and managing prioritization through structured backlog management. Facilitating workshops and discovery sessions, you More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

and subject matter experts (SMEs) to prepare, format, and publish content to a hand-coded website. This position differs from traditional content design roles in that it involves limited user research or structural rewriting. Instead, the focus is on ensuring that content provided by SMEs is implemented accurately, adheres to GDS guidelines, and meets WCAG 2.2 AA accessibility … link descriptions in compliance with WCAG 2.2 AA standards. Manage multiple concurrent publishing tasks, prioritising workload to ensure timely delivery and adherence to quality standards. Understand and reflect basic user needs in the publishing process, even when full user research or iteration is not feasible. Skills and Experience Proven experience preparing and publishing web content in alignment More ❯

multi-disciplinary agile team, contributing to the development of robust applications and APIs within a modern cloud environment (primarily AWS). Your work will directly influence service improvements and user experience, ensuring high-quality digital solutions are delivered. Key Responsibilities: Develop and maintain secure, scalable applications using Java, Spring Boot, and AWS integrations (SNS/SQS). Collaborate closely … with product managers, delivery managers, business analysts, user researchers, and engineers to refine technical direction. Write clean, testable code following best practices in security, accessibility, and DevOps. Participate in code reviews, pair programming, and continuous integration/deployment processes. Troubleshoot and resolve live service issues, ensuring resilience and availability. Work within GDS (Government Digital Service) standards and contribute to More ❯