9 of 9 User Research Jobs in Tyne and Wear

Job summary Do you have significant knowledge of user testing methodologies to reveal actionable user insight and excellent analytical and problem-solving skills? If so, the NHS Business Services Authority (NHSBSA) may have the role for you! We're excited to welcome new User Research Officers to our team, with several opportunities currently available. This is … a fantastic chance to make a real impact while advancing your career. You will be responsible in supporting the digital project teams by identifying user needs through research and confident when gathering and sharing this information to stakeholders. You will need to be curious, insightful, and encouraging of your team's creativity! What do we offer? 27 days … the job Taking responsibility for specific areas of the business and/or projects and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate research strategies to facilitate early-stage concept and prototype testing, and continual research More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to … quality, compelling design concepts and artefacts such as personas, service maps and wireframes. Lead on design workshops and design sprints with the team, senior stakeholders and users Work with user researchers as part of a multi-disciplinary team to create designs based on research that meet user need Rapidly design and test digital prototypes with users Train … You have experience delivering in the UK public sector including using the GOV.UK design system, working to GDS standards and passing Service Standard Assessments You have strong experience in user-centred design, from concept to delivery You are experienced in rapid paper and digital prototyping, work closely with developers and understand security, accessibility, version control and hosting. You work More ❯

will have extensive experience designing end-to-end services and a strong understanding of Government Digital Service (GDS) standards. Key Responsibilities: Design and map end-to-end services, considering user needs, policy, tech constraints, and operational requirements Facilitate workshops and co-design sessions with stakeholders and users Collaborate closely with user researchers, designers, developers, and product managers Create More ❯

the NHS Jobs and NHS Volunteering services. We are looking for a resourceful, forward thinking Performance Analyst to drive insight from the service to improve our understanding of the user journey, support our business decisions and make recommendations for improvements and efficiencies across NHS Jobs and NHS Volunteering. By joining our team you'll be working alongside some of … related recruitment. Main duties of the job Handling large datasets with a clear understanding of how to clean, process, analyse, and visualise data. Developing performance measurement frameworks (KPIs, goals, user needs, benefits etc) and subsequently analyse the performance of the service against these. Conducting advanced analysis, interpretation, and presentation of complex data to create compelling evidence-based and actionable … provision. Informing the iterative design of the service to ensure effectiveness, efficiency and accuracy. Providing challenge from a data perspective and collaborating with other digital and analytical professionals, particularly User Researchers, to provide collective insights. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and More ❯

multi-disciplinary agile team, contributing to the development of robust applications and APIs within a modern cloud environment (primarily AWS). Your work will directly influence service improvements and user experience, ensuring high-quality digital solutions are delivered. Key Responsibilities: Develop and maintain secure, scalable applications using Java, Spring Boot, and AWS integrations (SNS/SQS). Collaborate closely … with product managers, delivery managers, business analysts, user researchers, and engineers to refine technical direction. Write clean, testable code following best practices in security, accessibility, and DevOps. Participate in code reviews, pair programming, and continuous integration/deployment processes. Troubleshoot and resolve live service issues, ensuring resilience and availability. Work within GDS (Government Digital Service) standards and contribute to More ❯

Fancy working at a scale up that's on an upward trajectory? A health & fitness organisation are currently scaling their tech team exponentially and looking to add a User Researcher to the team 🥳 They're big believers that this is a key piece in the design team and are looking to make their app the best it can be … existing ones, meaning you'll have so much variety. There's also open ears ready to hear your ideas for improvements! If you're looking to design and lead research that tells compelling stories, brings clarity to complexity and directly shapes customer-focused design and business decisions then this could be the role for you What they're looking … data led as there's a LOT of data being input on a daily basis 💭 The ability to manage multiple work streams 🗣️ An individual to be the voice of user-centred design and data driven decision What's in it for you? 💞 The opportunity to work on a product that genuinely improves people lives 💪 Champion the voice of the More ❯