4 of 4 User Research Jobs in Reading

digital experience, determining what should be prioritised for launch, what follows in later phases, and what should be deprioritised altogether. You will plan user flows and site maps, conduct and synthesise user research, and produce wireframes and prototypes to developer-handover standard in Figma. The UX Designer … developer-handover standard in Figma Proven ability to take broad or conflicting requirements and shape them into a prioritised, phased product scope, backed by user research you have conducted and synthesised yourself A background working on content-heavy, media, education, or search-led digital products, ideally alongside ...

product teams within a business area to build and release digital products or services. Product Leads understand the business goals and the high-level user needs for different user groups across the services. Product Leads also understand the organisational and business area strategies, and work with senior leaders … governance in transformation programmes, in line with the organisation’s strategy and objectives.Work with other professions leads and teams across HMRC to promote user-centred and agile ways of working, and to ensure the resourcing model for multidisciplinary teams works effectively. Lead creation of strategic roadmaps, business cases, funding ...

functional and non-functional requirements, maintaining full end-to-end traceability. Apply structured prioritisation techniques such as MoSCoW in line with DSDM principles. Produce user journeys, workflows, and wireframes using tools such as Figma or Miro. Conduct user research activities including observation and contextual inquiry to identify … usability improvements. Translate requirements into structured user stories within Azure DevOps (or similar tools). Define clear, testable acceptance criteria using Behaviour-Driven Development (Given/When/Then). Work closely with the Architect to ensure alignment between requirements and system architecture. Support sprint planning, backlog refinement, reviews ...

business objectives. Lead the development and evolution of agent-facing products that deliver measurable value. Prioritise initiatives using customer insight, operational performance data and user feedback. Work across multiple product teams and all contact channels to identify opportunities, manage dependencies and drive innovation. Translate complex business challenges into practical … change. Strong stakeholder management and influencing skills, with the ability to build relationships and drive decision-making at all levels. Experience using customer insight, user research, operational data and feedback to prioritise product investment and improvements. Strong analytical and problem-solving skills, translating complex business challenges into practical ...